My wife and I purchased a countertop around 3 years ago from this company. It did not have the edge we ordered when it came. As a concession, they promised a towel holder, and a cutting board. We have not seen either of them, even though they have been reminded numerous times. Approx. 1 years ago we noticed a small chip in the counter at a fault line and phoned. They assured us it could be fixed. I have contacted them at least 3 times since, and visited their facility once, and they have done nothing. I would not deal with this company again if they we the last ones on earth. Very quick to take the money, and promise stuff, and no desire to fulfill those promises.