WaterWorks was the only one of four plumbers in Toronto who called back, and actually completed a job. The previously three I called either didn't call back after initially talking to them, or simply didn't show up, and subsequently didn't answer calls. Comparing to this low grade of professionalism would make any normal company look good, but WaterWorks additionally called several times to touch base with me (while a delegate of mine was handling onsite liasing) to ensure the plumber arrived (early!), and completed work on time and to my satisfaction. The cost was higher than I would have liked, but the service was great, and for time-sensitive repair needs, this was key.
- Approximate cost of services:
- $600.00
- Company Response
Hi Jeff, thank you for the great review. We really appreciate your business and the opportunity to help you.We like to keep our customer informed and give the best recommendation we can. We look forward to being your plumber in your new home. Best wishes from Natasha and Michael at Waterworks Plumbing and Drains Inc.