HomeStars  >  Pest & Animal Control in Ajax  >  Paul's Pest Control Services Incorporated - No Longer In Business
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Reviews for Paul's Pest Control Services Incorporated - No Longer In Business

Average customer rating:
5.7 10 (7 reviews)

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Private User
Private User
1 review Pickering, ON
10/10

Squirrel removal

Paul removed squirrels for us and he was both professional and seemed to be an expert in the field. Our family appreciated that he used live traps and really seemed to want to resolve the issue fully by identifying exactly were they were getting in our home and closing off those areas to prevent re-entry while also being ethical and not bringing any harm to the squirrels or breaking up the family. We were very pleased and would recommend him. Problem was completely resolved and 5 months latrr have not had any problems - every penny. Thank you - Paul.

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laura from Whitby
laura from Whitby
1 review Whitby, ON
0/10

mice removal

I had called paul to come and see what was in the attic, he told me it is mouse. He said that he could take care of it and guarantee for 6 months. He came 4 times all 4 times there was mouse in the traps,( attic and garage). On his 4th visit I had to pay him, and he said mice are all gone. I wonder how he knew that as there was a mice in all the traps still.I would have thought the traps would be put down till no more mice where caught. But he told me to call if we hear or see anything. My husband called and told him there was a mice come down the outside of the chimney from under the roof. Paul would not come back, so we put traps down and that same day we had a mice in 3 of the 4 traps we put down. (1 in garage 2 in attic)
My husband called paul and told him there was mouse still, paul was rude to him on the phone, but came, and took the trap and mouse away, from the garage. I did not know that my husband had gone in the attic to check the traps there, so I had paul go up and check he was not happy about it but he went up, told me there was no mouse up there. I told my husband, about pauls visit and that he went in attic, Turns out my husband did go up and there was 2 mouse in the traps. when my husband got home he called paul, which again was very rude and would not answer my husband question about the attic and the mouse. My husband asked paul two times about the attic and all paul said was we have no more mice. NOT TRUE we still are getting mouse in our traps.
We are going to deal with the mice our self, now that my husband is no longer traveling, I have a bad back and waiting on surgery so I could not bind over to pick up the traps! PAUL is NOT THE GUY TO CALL FOR MICE!!!!!! Way to go paul I feel like you took our money and ran, and left us still with mouse.

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Unimpressed from Whitby
Unimpressed from Whitby
1 review Whitby, ON
0/10

Got Rid of the Mice in the Attic Myself

On the phone Paul said he would make the attic mouse-proof and block the entry ways where they get in. I was sceptical but he sounded confident. Hell, I couldn't even get Paul to go into the back yard to look at how they might get in back there, even though we heard mice in the attic back there.

He set traps and they filled up with mice, he came back and filled the traps again. Then I guess it wasn't worth his while to keep a good name for himself and called it quits. So I paid about $30/mouse for the number of successful traps he set.

He blocked a few possible entrance points but didn't come close to mouse-proofing anything. Paul clearly got tired of coming back when I called again and again during the "1 year guarantee" saying we still heard mice up there. The last trap he set in the attic is still there with a dead mouse in it (thanks for that Paul) - he couldn't get out of here fast enough. Waste of my good money.

Now I just set the tamper proof bait stations all around the outside of the house. Gets the job done and saved me about $300. A lesson learned.

1 of 1 people found this review helpful.
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Company Response

Hello Unimpressed in Whitby,

Your review is puzzling to us. Our standard guarantee for mice is 6 months. We very rarely, if ever, offer a 1 year guarantee. Also, it is part of our routine to check the entire perimeter of the house for mouse entry points. So I can't think of why it would be that we would not go into your backyard to check for entry points, especially if requested.

Our practice is to accept payment after 4 services, depending on the severity of the situation. Most mouse problems are solvable within that framework. However, if a serious mouse problem has developed over time, we might plan for even more visits, or leave one or 2 traps behind on the last service. And of course, within the guarantee period, we will come back at our expense if the homeowner hears or sees more mice. Understandably, this is always an inconvenience for both us and the homeowner and requires the full cooperation of the homeowner as well.

May I just add that the use of tamper free bait boxes around the perimeter of the outside of the house is a concern, as they serve to draw even more mice toward the poisonous food contained in the boxes. After that, poisoned and dead mice might be scattered about (or in) your home, left to be eaten by other animals, birds, and pets. And of course, the stench of dead mice will attract flies. This is a potential health issue.

Even if your guarantee time is up, I hope you will not hesitate to contact us. We would like an opportunity to make sure you mouse problem is solved cleanly.

Regards,
Paul

Darryl from Pickering
Darryl from Pickering
1 review Pickering, ON
10/10

Racoon removal

Paul was interesting fellow and seemed to have a wealth of experience in the pest control industry. He also enjoy sharing his knowledge about Racoons as he strategized his plan to remove them.
He seemed to me to be very professional, was reliable in checking the traps regularly and took his job seriously. I felt that we received very good value for the work he preformed. I would definitely recommend him as someone who knows what he is doing and can get results for a reasonable price.

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Nicole from Pickering
Nicole from Pickering
3 reviews Pickering, ON
8/10

Squirrels in Attic

We had a squirrel that had ripped a large hole in our eavestrough. Paul was very knowledgeable on squirrels and their habits. He answered all of our questions in a thorough manner. The other pest control companies that we called only offered to installed a one way door. Once the squirrels were caught and removed, he gave us a 6 month guarantee and sealed the opening in our house. A very satisfied customer with a postitive experience.

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teetles
teetles
4 reviews Ajax, ON
2/10

Hornet nest removal

We hired Paul's Pest Control to remove hornets. The service was guaranteed for 6 mths, and we had to have them come back 4 times to reapply the chemicals.
I understand this was a tricky job, given the unknown location of the nest; however, they were not pleasant to deal with and made it sound like a hassle each time.
The problem was also not fully resolved until the weather became very cold.

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Company Response

Hi,
Paul here. It has been some time since we made our 5th visit (yes, it was indeed 5) to solve your elusive hornet problem. Sounds like the trouble has settled down and I am glad to hear it. As you have mentioned here, our issue was in dealing with the unknown location of a hornet nest in your home. What made the problem more difficult was that we knew the nest was behind the bricks in an area designed to allow air movement. We could have easily introduced a powder chemical to find and kill the hornets, but that could have potentially exposed you and your family to chemical dust migration. I hope you understand that it simply would have been unethical to have done that. Instead, I was determined to solve it using the safest method possible. It was frustrating for us both. My pest control license requires that I do what is safest for the customer, even if it means inconveniencing myself and them! By the 5th visit, neither one of us were very happy to see each other, were we? I do apologize for venting my frustration over the difficulty of the situation. But the fact is, and will always be I would rather have a safe, but annoyed customer than to risk putting them in harm's way.

Craig in Whitby
Craig in Whitby
11 reviews Whitby, ON

First Review

10/10

Mice in the Attic

Paul came in assesed the situation and did a great job of exterminating the vermin from our house, and even identified the species that infiltrated our abode.He then helped to locate the entry point, which we promptly sealed. Great work and came with a 1 year guarantee.

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More about Paul's Pest Control Services Incorporated - No Longer In Business

We're a privately owned company, incorporated in the Province of Ontario. Now, proudly in our 36th year of solving pest and wildlife problems for 1000's of satisfied customers in Ajax, Pickering and Whitby. We invite you to visit our website at paulspestcontrol. ca to take advantage of our coupon offers. ...
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