Knight Plumbing, Heating And Air Conditioning Ltd

James was a gentleman throughout the install. He had taken the time to show me warranties and information that I may need to know in the future. Cleaned up afterwards and didn't damage anything in the home while moving the tanks.

I am extremely happy with the customer service I received today . I purchased my own kitchen taps and guts for toilet . I called in at 8:15 am . I spoke with Maria . She had awesome customer service and made me feel very comfortable upon taking my information. I got a call with in 5 min from tech Jason said he would arrive with in a hour and a bit . Jason arrived under a hour . Explaned pricing before he started job . He was so helpful with all my questions and answered them . He quoted apox 2 hours . He had job done in one hour . Jason was fantastic and very professional. I would highly recommend your company and Jason to get the job done . Thank you for great service from the phone call in and Jason getting the job done . Yours truly Shelly Van Dresar .

Problem during long weekend. Tyler came as soon as he could and kept me informed all the time. When he came he was very professional, gave me a quote, and ask for signature. Work took about 45 min. Tyler then took me through the steps of switching the valve on once city had come to open outside valve. He was at all time pleasant, professional and personable.

I've used a couple of different plumbers recently & decided to give Knight a try. Although the call out fee was slightly higher than others, the pricing for the work itself was middle of the road. Jason was professional, efficient & took the time to explain what the possible problems/fixes were. He started with the easiest & cheapest option for the old faucet. Luckily the part was available and solved the problem quickly. It saved me from a brand new installation. I would definitely call them again.

We chose Knight for a new central air conditioner install and are so pleased with our decision. Brian (the Salesman) was very professional and attentive. The day of the install went very smoothly. Leigh (Electrician) and George (HVAC) were professional, efficient, and respectful of our home. It was such a pleasure to have technicians that knew exactly what they were doing. The air conditioner is working great and we have had no problems with it. Also, the electrical work passed City inspection with no problem. The only minor hiccup was that it took about a month to get the winter cover for our air conditioner. Other than that, things went extremely well. We are very happy with our decision to go with Knight.

We have had this company service the home we live in, many times and every time the service was great, fast, and the employees are wonderful people. The service worker knows what he needs to do to get the work done correctly. I would never call a different company as this company meets and exceeds all my high expectations. Great Job thanks.

The technician (Karl) was very professional. Not only did he get my A/C working quickly (though he was very thorough), he explained what he was doing before he did it and answered all of my questions. I would definitely recommend Knight.

Technician Jason was great. Although the cost was more than I expected the level of service far exceeded my expectations. The installation was not easy and I am glad I called a pro. Jason took care of all my concerns and fixed a leak that I did not know about at no extra charge. I would highly recommend Jason and Knight Plumbing.

After having a negative experience with another furnace cleaning company, we contacted a few of the higher rated furnace and duct cleaning companies and found Knight to be of competitive pricing with great reviews. The reason why we went with Knight was that we could choose to be "first call of the day" meaning that they would start their day (between 8am and 9am) at our house. Having that option is much more convenient than choosing a 4-5 window to block off from your schedule. They arrived this morning promptly just after 8am after a phone call notifying us that they were on their way. We were given the breakdown of price after they had a chance to count vents, etc. and asked if we wanted to proceed. Overall, they were professional, courteous and thorough. They were there when they said they would be and the cost was exactly as expected. I would not hesitate to call them again for duct cleaning or other plumbing services if and when we are in need and would not hesitate to recommend them to anyone!

I had my furnace replaced by Knight last week. The furnace install went great. The installers, friendly and on time, and knowledgeable. The whole furnace process from quoting to installation was fantastic.

My only concern is in relation to the CO2 detectors installation. I was unaware these were included in the install, looking back at the quote, I see them listed. I should have declined them prior them starting. That oversight is my fault.

UPDATE on concern: Company did call me that next week, and gave me a Tim Hortons gift card to apoligze.

That said, I already have two CO2 detectors in my house. Your team installed two more, my wife was at home, and luckily stopped them before they installed a third. Both were installed on the wall, in areas that are not aesthetically pleasing. One was even installed 3ft down the hallway from my current one (mine is on the ceiling). The installer could have simply checked in with her prior to installing them. Or this could have been discussed in our morning walk-around. I could have advised where I would like them installed, or declined them.

Additionally, they were installed with two screws into the wall. This could have been done with 3M double sided tape. This would have given me the option of moving them if I choose. Unfortunately, now, if I want to move them, I will have to fill the holes, and repaint the entire wall.

I sent in my concern last week, and I have still yet to hear back from them. I certainly understand this is just a small item, but their lack of communication does concern me.