After having a negative experience with another furnace cleaning company, we contacted a few of the higher rated furnace and duct cleaning companies and found Knight to be of competitive pricing with great reviews. The reason why we went with Knight was that we could choose to be "first call of the day" meaning that they would start their day (between 8am and 9am) at our house. Having that option is much more convenient than choosing a 4-5 window to block off from your schedule. They arrived this morning promptly just after 8am after a phone call notifying us that they were on their way. We were given the breakdown of price after they had a chance to count vents, etc. and asked if we wanted to proceed. Overall, they were professional, courteous and thorough. They were there when they said they would be and the cost was exactly as expected. I would not hesitate to call them again for duct cleaning or other plumbing services if and when we are in need and would not hesitate to recommend them to anyone!
- Approximate cost of services:
- $367.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you very much for choosing Knight. We strive on every Service visit to exceed our client's expectations. We appreciate you taking the time to share your experience. I will share your comments with our entire Service Team. Please do not hesitate to call us anytime we can be of assistance. Thanks again and hope you have a fabulous day. Best Regards. Mark Coffin. Service Manager.