Saturday night; I foolishly tried to repair a simple leak in my shower; however it quickly turned in to a shower full of water. My first contact with Knights was with oncall plumber Tyler. He was professional and "talked me off the ledge" and helped me stop the water so I could postpone the call till the following Monday.
Come Monday, I am grateful that Sherry was able to book Andrew later that day. I had the pleasure of meeting Andrew that afternoon, he was again very professional and kind, walked me through what I did wrong and even answered a few other questions for me.
As a new home owner, it was a scary incident but your team did a spectacular job of taking care of my concerns. They definitely created a raving fan out of me.
Thank you all!
- Company Response
Thank you very much Trena for taking the time to share your recent experience with Knight. We strive on every call to exceed our client's expectations. I will be making sure that your comments are shared with our entire Service Team here at Knight. Please call us anytime we can be of assistance to you. Thanks again and hope you have a marvelous day. Best Regards.