The techs did a great job of installing a new furnace and water tank. They didn't do a good job of cleaning up. Pieces of sheet metal and chunks of concrete were all over. They also almost forgot about the water tank install, I had to remind them, and they had to send out more people for it cause they had no equipment for it. They couldn't fully complete the work(chimney liner) and had to come back. I had to leave work during the day for this appt, which they discovered when they showed up that I have an electric water tank and this service isn't required. I don't know how they didn't know I had an electric tank, as they installed it. Overall subpar performance but the techs were very nice, the installed equipment is running perfectly and looks clean, albeit after I finished cleaning up after them.
- Company Response
Hello Cameron thank you for leaving the feedback and we apologize for the inconvenience this has caused. We are currently reviewing your situation and will have a company representative reach out to in the near future to discuss further.