Faucet Fix is now my go to plumbing company. The upstairs sink began to leak the other morning down into the main floors fire alarm causing it to go off, panicked I was calling plumbers off google to see who come come asap. I called all the major ones, they basically told me it would be later in the afternoon before anyone could come. I called faucet fix and Curtis answered. All my worries were put to rest. He talked me through on how to turn off the alarms, made sure I turned off the water under the sink and before he hung up asked me if all was ok and I could wait about an hour before Adam, would come by to take a look. After everything was fixed the next day the master bath plumbing was on the fritz so I emailed faucet fix and Curtis called, made sure everything was shut off and I was good to wait for a guy for just a couple hours. Low and behold it all got taken care of! All I have to say is Thank goodness for faucet fix in Ottawa and thank you to Curtis for answering and his team for working so dilengently! Total save. I won't call anyone else for my plumbing needs. Professional and reasonably priced. I recommend you call Faucet Fix for all your plumbing needs, you won't be disappointed.