Faucet Fix

Plumbing
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94%

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Reviews for Faucet Fix

Average customer rating:
9.6 10 (79 reviews)

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ragedrooster in Lombardy
ragedrooster in Lombardy
1 review Lombardy, ON
10/10

Repairing an all season water line from the lake.

No satisfied ending yet ... an old water line which goes underground to the lake and then 50 ft out into the lake, started losing pressure/prime. Michael rescued us in the winter/spring with a temporary heated water line to the lake. Yesterday we tried unsuccessfully to put the old/buried line, with a very cramped pump house, back in service with some new fittings ... no luck. I have some digging to do ... and we'll have Michael back as soon as we are ready for the final solution. Many thanks for Michael's first class work , patience and guidance while we work our way through the options to the final fix. Stay tuned.

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Lara in Ottawa
Lara in Ottawa
1 review Ottawa, ON
10/10

Great service at a reasonable price.

Great service at a reasonable cost. Michael, the service rep, was knowledgeable, efficient and personable. He found the source of the leak in about 2 minutes, which was missed by Safari plumbing.

He had to cut open my downstairs neighbour’s ceiling (where the water leaked to from my condo) to replace an old copper pipe, found another flaw in the plumbing and fixed that too, and was in and out in less than 2 hours.

Wouldn’t hesitate to call Faucet Fix again.

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Sherry in Carleton Place
Sherry in Carleton Place
1 review Carleton Place, ON
10/10

Basement Bathroom Install

I am very pleased with the bathroom fixture installs and the utility tub install. Michael was punctual, pleasant and did a great job. My request for a quote via email was answered promptly and both the booking for the quote and the actual job were done quickly. Excellent customer service.

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Company Response

Thank you for your review, Sherry. Also, Thank you for contacting Faucet Fix. We look forward to hearing from you in the future.

Kindly,
Faucet Fix Staff

Derrick in London
Derrick in London
1 review Ottawa, ON
10/10

HIGHLY COMMENDABLE SERVICE AND PROFESSIONALISM

There is good, quite good and then there is simply excellent service. I am not one to hold up any company on a pedestal but Faucet Fix and particularly Michael provide timely, diligent and very professional service. My family has used Faucet Fix and Michael several times now and we have been exceptionally pleased. Would I recommend Faucet Fix? Even though I hold no brief for any company or make any promises, I would not hesitate to recommend the services of Faucet Fix and in particular, Michael.

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Company Response

Derrick, thank you for your wonderful review. We are thrilled to hear how happy you were with our/Michael's service. We look forward to working with you again in the future.

Kindly,
Faucet Fix Staff

Ella B in Nepean in Carleton Place
Ella B in Nepean in Carleton Place
1 review Carleton Place, ON
10/10

Faucets fixed!! (efficiently & professionally)

I am expecting overseas visitors in a couple of weeks. My guest bathroom shower had a drip and the cold water faucet suddenly stopped working. Called Faucet Fix on Wednesday afternoon and Janet was able to give me an appointment Friday morning. Mark came within the early part of the agreed time, and diagnosed with ease what the issue was. He replaced the worn-out cartridges within a few minutes.

Mark also diagnosed immediately a long-standing leak in my ensuite bathtub right away - where as general contractors that I had look at the leak all scratched their heads, leading me to procrastinate in getting it fixed earlier - for fear that it might be something major. Once he opened the drain in the tub and was sure of his diagnosis, he gave me a quote and proceeded to seal the faulty drain practically for free.

Within the one hour Mark spent this morning he took away my many weeks of anxiety! Thank you for your great service. Please keep up the good work! (2 thumbs up)

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Company Response

Thank you for your kind review, Ella. We are very happy that we could put your mind at ease before your company arrived. We hope to hear from you in the future for all you plumbing needs.

Many Thanks,
Faucet Fix Staff

mihai_dc in Carleton Place
mihai_dc in Carleton Place
1 review Carleton Place, ON
10/10

Clogged pipe

I had a clogged pipe of my kitchen sink. Michael came at exactly the scheduled hour, worked diligently, diagnosed the problem, solved it in no time on Friday afternoon. He was vey considerate and professional. At last I found a company that I trust.

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Company Response

Thank you for your review, Mihai_dc. We are happy to hear that you were confident with our services. We look forward to helping you in the future with any of your plumbing needs.

Kindly,
Faucet Fix Staff

Shawn in San Francisco
Shawn in San Francisco
1 review Brossard,
10/10

Replaced utility sink faucet

One of the valves on our 80s-era utility sink faucet broke, and we had to shut off hot water to keep it from spraying everywhere. After talking with the staff at Home Depot and determining the valve couldn't be replaced on it's own, I put out a request with friends and family for a plumber (as welding copper pipes isn't something I'm comfortable doing myself).

Faucet Fix was my mom's recommendation, and I can see why.

Michael was very friendly, and explained what would be required and the cost beforehand. Despite some oddities with the way the old faucet was secured, he got everything done quickly and cleanly, and the new faucet works great and without issues.

Great work at a reasonable price. I'll definitely call Faucet Fix if I ever need more plumbing work.

1 of 1 people found this review helpful.
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Company Response

Many thanks for your review, Shawn. We are happy to hear you were truly satisfied with our service. We look forward to helping you with your plumbing needs in the future.

Kindly,
Faucet Fix Staff

maynard in Nepean
maynard in Nepean
1 review Ottawa, ON
10/10

toilet

My work was done by Mark I.m vert happy with his work
I will request him for the next job next month
Thank you
I had work done by Faucet before and was all ways satisfied

1 of 1 people found this review helpful.
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Company Response

Thank you for your review, Maynard. We look forward to working with you in the future for all your plumbing needs.

Kindly,
Faucet Fix Staff

Glynis Corrallk in Dunrobin
Glynis Corrallk in Dunrobin
1 review Dunrobin, ON
10/10

Various shower fixtures

Michael arrived very timely 8.30am, was super polite and gave me good advise about what to do as we are selling our property. Good advise about installing a water tank as well and fixed a shower spout.
Will definitely use the company again and recommend to friends.

1 of 1 people found this review helpful.
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Company Response

Thank you, Glynis for your kind review. We are happy to hear you were pleased with our service. We look forward to hearing from you in the future for all your plumbing needs.

Kindly,
Faucet Fix Staff

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Faucet Fix

Faucet Fix is a full service plumbing company specializing in residential fixture repair and replacement.
Established in 1989 Faucet Fix has an A+ rating with the BBB and has thousands of satisfied customers.
Faucet Fix offers same day or next service backed up with a 2 year warranty*.

CATEGORIES
Plumbing
PRODUCTS
- Toilets and plumbing fixtures
SERVICES
- fixture repair and replacement - plumbing
BRANDS
- Delta - Most major brands
SPECIALITIES
- Fixture repair and replacement experts
WEBSITE
http://www.faucetfix.com/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
8
RETURN POLICY
2 year warranty on service
PAYMENT METHOD
Interac, MasterCard, Visa, Cheque
MEMBERSHIPS
BBB+, Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 years on service +manufacturer warranty honoured
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.