We very recently started getting cloudy glass on one of our patio door as a result of a leak in the seal. Unfortunately the manufacturers warranty had already expired last year. I contacted Superior Home Improvements as they had installed all our patio doors and replaced all our windows several years ago. One of the owners came out very promptly to look and checked our other 2 sets of patio doors to make sure they were o.k.. Although we were past our warranty, they ordered and replaced the door at manufacturers cost (which was minimal) and with free labour within two weeks. This is a very reputable company with excellent customer service. We will likely be replacing our front and side entry doors soon and I will definately be giving them a call.
- Approximate cost of services:
- $182.00
- Company Response
Thanks for the kind words Joanne. There's nothing more frustrating than to have a problem with a product right after the warranty period expires. We've all been there before, so we're just glad to help.
Jeff Andrew
Superior Home Improvements