The first time we purchased appliances they were received dented at one of our rentals.
We purchased appliances again this year as we were in a rush and needed a hoodfan. It was a nightmare and they have no concept of client ownership or follow up.
When I called to speak to one of the store managers she started to raise her voice at me than yelled and started to scream at me. She then hung up on me. I called back and asked for the manager and he said he was the owner I told him what transpired and he kept telling me how great an employee she was and he did not seem to take my complaint seriously.
We own several rentals and frequently purchase appliances; we will never shop here ever again.
They are disrespectful to customers and take no ownership which is the worst combination when it comes to purchasing from a retailer.
I cannot imagine ever shopping at a business that yells, screams and hangs up on customers.
There are so many other options for you to shop at don't waste your time.