Wow! These guys are on top of their game; it took only 14 days from my initial call, to the quote, to the final completion. Everyone played their roles perfectly: Holly in the office booked my quote for the very next day, was quick to reply to my other inquiries along the way, and Jill was so friendly to deal with on the delivery/install bookings; Max was very comfortable to talk to and knowledgeable, taking his time to thoroughly address all of our questions and options when he provided the quote; Mike and his team of guys were very polite and efficient in getting the job done when it was time to install.
As a responsible shopper, I had called a couple other places for quotes as well, but ‘Alternative Company A’ was slow – they had my estimate booked two weeks out … and ‘Alternative Company B’ was unresponsive – they failed to return my initial call (which was taken by an answering service) until a week and a half later. By that time, my New Steel Roofing materials had already been delivered to my driveway! It wasn’t just New Steel Roofing’s quick action that secured our sale though (although it helped!); it was also the fact that they were able to offer a superior product that the other two companies didn’t provide – it was the STONE COATED metal roof panels that we were impressed with.
We had them install a Metstar F-Series Stone Coated ‘Shake’ roof over the asphalt shingles on our Hamilton bungalow. The price was easily in line with what I would’ve expected to pay for metal roofing, and the fact that the option to go ‘stone coated’ was not prohibitively higher at all than the slightly cheaper high-gloss painted alternative, made the selection easy. The stone coated treatment looks nicer, but even more importantly: it prevents sudden and treacherous ice/snow slide off from your roof, possibly onto unsuspecting people or pets, while potentially tearing your eaves down along with it! The reasonable price, combined with their willingness to match a competitor’s promotion, meant that we could even reach that extra little bit to have our shed done as well.
To summarize: we were very impressed with New Steel Roofers speed and level of service, and we were satisfied that their pricing is quite reasonable, at the lower end of average for steel roofing. I would (and will!) certainly recommend New Steel Roofers to anyone making the wise decision to go with metal roofing. I would be happy for this company to provide my address and phone number as a reference to anyone considering them.
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- Company Response
Thank you very much for the in depth review. We are so happy you are pleased with everything. We appreciate your comments and your business:)