From initial point of contact, to job completion was only one week. Paul was friendly and professional in taking my details, answering my questions, and booking my appointment. Adrian, who came to the house and did the job, was such a nice guy -- went about his work in a clean and efficient manner, with a great personality. My home is a bungalow, where the lower level has been completely finished as a fully independent second suite. I was concerned that this might limit their access to the duct work, but Paul reassured me at time of booking that it shouldn't be a problem -- and as he predicted, it was not an issue at all. I requested "the works" when I phoned, fully suspecting that the furnace blower and AC coil would need some attention as well, but was pleasantly surprised when Adrian's inspection revealed that those two extras weren't really necessary after all. I chose The Duct Cleaning Specialists based on their great reviews here on Homestars (and how they give back to the community in various ways), and I can happily attest to their honesty, integrity, and very reasonable pricing. I would definitely use them again in future, and recommend them to others!
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- Company Response
Hi Deanna. Thanks for taking the time to share about your experience with us. Glad you were happy with the service and your decision to have us in for the cleaning. We are a company that takes pride in our work, and very honest and upfront with our work. We are in a position where we can give back to the community, and enjoy helping out where we can. Thanks for noticing that :) If we can be of any help or service in the future, please keep us in mind. Thanks again for your business, it is greatly appreciated. ~Paul