The company in our opinion must be the one of the worst in Calgary when it comes to their manufacturing plus installation of windows. Ours came non-fitting, sloppy seams, used recycled vinyl as we found out the hard way, product manufacturing very poor, screens to frames and being new had already scratches and bend. Some of the windows during winter had moisture between glass. Windows are NOT soundproof. There is no recommendation for this company from us. BAD,BAD in our opinion.