Canadian Appliance Source

Appliance Retailers
Toronto ON M9W 1B6
Write a Review
Write a Review

Recommended Professionals

95%(24 reviews)
98%(99 reviews)
96%(34 reviews)
95%(24 reviews)
98%(99 reviews)
96%(34 reviews)
HomeStars
Appliance Retailers
Canadian Appliance Source
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

86%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Canadian Appliance Source

Average customer rating:
8.6 10 (4848 reviews)

Sort by

Glassjar22 in Whitby
Glassjar22 in Whitby
3 reviews Whitby, ON
10/10

Fridge

I found this store by accident while looking for a fridge. The salesman was competent and not pushy. There was a good variety of fridges and I found what I was looking for. Delivery to my home was on time and the deliverymen were very fast and very good. The only downer was their billing calculations which I found to be confusing.

Approximate cost of services:
$2,400.00
Was this review helpful?
Company Response

Dear Customer,

Thank you for taking the time to write a review and tell us about your experience.

It was a pleasure doing business with you and we hope to work with you again in the future.

Respectfully,

CAS

nino in Fredericton
nino in Fredericton
0 reviews Fredericton, NB
10/10

Fantastic service

I ordered a freezer and was very impressed with the service. The salesman and delivery guys were professional and friendly. My new freezer arrived as promised and on time. I will be a repeat customer.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Dear customer,
Thank you for your feedback and business. We are glad that everything went well. Enjoy your new appliances.

Daniel in Montréal
Daniel in Montréal
0 reviews La Prairie,
10/10

Samsung Fridge and Range

Two people showed up and scoped out the first place to find the best path for the appliances. They took the doors of the fridge in their truck first. Took old pieces out and brought new ones in and reassembled the doors. Great work. Nice guys.

Approximate cost of services:
$90.00
Was this review helpful?
Company Response

Dear customer,
Thank you for your feedback and business. We are glad that everything went well. Enjoy your new appliances.

MICHAEL
MICHAEL
2 reviews Mississauga, ON
10/10

Appliances

I got the product that I wanted. The sales rep was very knowledgeable gave me the better pricing the others Delivery service was quick efficient and brought product in perfect condition.

Approximate cost of services:
$3,300.00
Was this review helpful?
Company Response

Dear Michael,
Thanks for your review, we appreciate your feedback on your experience with CAS. We hope you enjoy your new appliances. 

Respectfully, CAS

Happy customer
Happy customer
0 reviews Venise En Québec,
10/10

Lg dishwasher

I ordered this dishwasher over the phone and was extremely happy with the knowledgeable and accommodating salesman who helped me make my choice. The delivery continued my good experience with Cdn Appliances. Now I hope I like the dishwasher as much as the service.

Approximate cost of services:
$1,200.00
Was this review helpful?
Company Response

Dear Customer,

Thank you for your feedback.

We are very pleased to hear you were very satisfied with your experience at CAS with both our delivery and sales team.

We sincerely appreciate your kind words and look forward to assisting you again in the near future.

Kind regards
CAS

Doug in Toronto
Doug in Toronto
0 reviews Calgary, AB
1/10

Do do not offer price protection

Was intitially satisfied with service as the rep offered a bundle price to match that of competitors. Four days after the purchase, which was two days after the items were delivered, CAS substantially dropped the prices on all of the items. I contacted CAS, and it does not offer price protection on delivered items.

In the future, I will stick to the big chain competitors as they offer between 14 and 30 days of price protection.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Dear Customer,

Thank you for your feedback. We are very sorry to hear you were not satisfied with the pricing for your new appliances.

Please note that our prices can change on a daily basis depending on what rebates are offered from our manufacturers.
Pricing can change when a manufacturer's rebate either starts or is ended.

Once your order has been delivered we are unable to change any pricing, we do not know about price changing until the exact day it happens.

We sincerely apologize for any inconvenience this has caused.

Kind regards
CAS

Private User
Private User
Private User reviews Mississauga, ON
10/10

Refrigerator

I was very pleased with the service I received at the showroom. The sales associate took the time to listen to my needs and made excellent recommendations. The delivery service was exceptional as well. I would definitely recommend them.

Approximate cost of services:
$1,800.00
Was this review helpful?
Company Response

Dear customer,
Thank you for your feedback and business. We are glad that everything went well. Enjoy your new appliances.

Respectfully,
CAS

Trung in Calgary
Trung in Calgary
1 review Calgary, AB
10/10

Staff at this location is awesome!

I know there a small side ding and I save one third on the washing machine! Because of color you have to look for it to find the ding. Staff at this location is awesome and so as the delivery folk.

Approximate cost of services:
$1,400.00
Was this review helpful?
Company Response

Dear customer,
We thank you for your purchase and your review. We are glad you love your new appliances, We do apologies for the ding. If you wish, please contact us at  casreviews@canadianappliancesource.ca  with your order number and let us know what happened.

Respectfully, CAS

Private User
Private User
Private User reviews Toronto, ON
10/10

Washer dryer combo

The scheduled delivery system is very good. It shows where I am on the delivery queue so I can plan better of my time. I am happy and will recommend C A S to my friends.

Approximate cost of services:
$1,625.00
Was this review helpful?
Company Response

Dear Customer,

Thank you for taking the time to write a review and tell us about your experience.

It was a pleasure doing business with you and we hope to work with you again in the future.

Respectfully,

CAS

Marg
Marg
1 review Calgary, AB
10/10

Canadian Appliance Source

Great sales, customer service and delivery! I was able to speak with humans, not just automated systems. However, at peak times the telephone calls had to be dropped because the circuits were overloaded - I don’t know if that can be remedied or not?
Thank you anyway! You had been highly referred from my daughter who purchased appliances a few years ago.

Approximate cost of services:
$2,800.00
Was this review helpful?
Company Response

Dear Marg,
Thank you for taking the time to write a review and tell us about your experience. It was a pleasure doing business with you and we hope to work with you again in the future.

Respectfully,
CAS

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Appliance Source

With well over hundreds of household appliances shipped daily, fully stocked showroom, and a mega warehouse to keep our inventory fully stocked, we are currently one of the largest retail suppliers of household appliance throughout Canada. Our success has been built on a simple principle: take care of every customer ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Appliance Retailers pros in Toronto?