The Carpet Palace

Carpet & Rug Retailers
3 Adamson S Halton Hills ON L0P 1K0
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98%

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Reviews by rating (past 12 months)
Best of 2021 winner 2 timesBest of 2021winner 2 times

Reviews for The Carpet Palace

Average customer rating:
9.8 10 (110 reviews)

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KWJB
KWJB
0 reviews Brampton, ON
10/10

Second Time just as good or better then the first!

This is our second time dealing with the Carpet Palace. They have a beautiful showroom with a terrific selection of all flooring products. Our need, this time was for carpet in our our bedroom. George is an excellent sales person, loaned us a sample to confirm colour and style would work, came to our home to measure and followed up on delivery and and reminded us the day before of our installation.
The installers arrived on time, were extremely polite, did a high quality installation and left the our house in better condition then they initially found it.
I spent 47 years in the wholesale floor covering business as a salesman, Sales Manager and a Marketing Manager prior to retiring and would find it difficult to find a better company to do business with than the Carpet Palace.

We will turn to the Palace for any and all of our flooring needs.

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Company Response

Wow! What an amazing review, thank you so much! Nothing makes us happier than making sure all of our clients are happy from the start of the process, right through to the end. We're so glad we could deliver that for you as well. We look forward to working with you again in the future. Have a fantastic 2022, all the best!

The Carpet Palace Team

Private User
Private User
Private User reviews Halton Hills, ON
10/10

Carpet replacement in basement

The Carpet Palace gave us good advice to change our carpet. The carpet was delivered at the expected date and the crew who did the installation was friendly, efficient and left a clean site. Everybody was very professional. We would highly recommend The Carpet Palace and we would use them again.

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Company Response

Hi there! Thank you very much for leaving a review of your experience with us! We hugely appreciate the support. There's nothing more important to us than our clients being happy with the end result :) See you next time!

The Carpet Palace Team

Helen in Etobicoke
Helen in Etobicoke
0 reviews , ON
10/10

Replaced carpet on stairs

What a great experience. They are knowledgeable and not at all pushy. Very helpful. The job started and finished in said timeline. What also impressed me is that within half an hour of the carpet being installed I received a phone call making sure I was satisfied!

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Company Response

Hi Helen! Thank you so much for your review :) We do our best to make sure every client is happy with the end result and we're glad we could do the same for you.

Hope you're enjoying your new stair carpet!

The Carpet Palace Team

Deb
Deb
0 reviews Halton Hills, ON
10/10

Area carpets and stair runner

We are super happy with our new stair carpet runner and custom area rug. We also have 3 other area carpets from here as well and they are perfect. George was amazing to deal with and turn around time from order to install was quick.
Great products and excellent prices.
Thank you again George.

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Company Response

Hi Deb! Thank you so much for letting us help you yet again with your carpet & rugs! It's always a pleasure working with you and we hope to see you again in the future.

Please keep us updated with any questions you may have about the new carpeting!

George
The Carpet Palace

Private User
Private User
Private User reviews Halton Hills, ON
10/10

Kitchen Backsplash

This was my 2nd project with Carpet Palace - floors were done last year had excellent service - came back for kitchen backsplash.
Bill is very professional and enjoy visiting their showroom with lots of choices - thanks guys!

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Company Response

Hi there! We're so glad you offered us the opportunity to work in your home again :) The floors look incredible, and the backsplash works perfectly-- what a great option that Safi Subway Tile Collection was for you.

We hope you're enjoying your transformed space! Please do let us know if you have any questions at all.

Bill
The Carpet Palace

Private User
Private User
Private User reviews Milton, ON
10/10

new flooring in 2 bathrooms and bedroom

Lots of flooring and carpet selections to choose from. Good workmanship. Two very reliable and efficient workers. All furniture moved and replaced. Cid a good cleanup when completed.Would recommend this company.

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Company Response

Hi there! Thanks for taking the time to write this review, we love hearing this type of feedback! Please let us know if you have any questions about your new flooring in the future :)

The Carpet Palace Team

Ken
Ken
3 reviews Brampton, ON
10/10

Hardwood Flooring and Staircase Renovation

We received exceptional service from Bill (and George) for our hardwood flooring and stair renovation. Both the hardwood flooring team and the stair installer, David, we’re professional, paid attention to detail and cleaned up every day. The 1600 sq. ft. of flooring was done quickly and efficiently. David did an incredible job of colour matching the stain for the stairs and making sure we were pleased every step of the way. We are so thrilled with the end result of this renovation which exceeded our expectations. We would not hesitate to recommend any of these professionals.
Pamela and Ken

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Company Response

Hi Pamela & Ken! It was such a pleasure working through this project with you and we're so glad that we could provide a finish that you're totally happy with. The Three Trees engineered oak was a beautiful choice on your end and the stairs turned out perfectly... such a great transformation. Please feel free to keep us in the loop if you have any questions/concerns at all.

Thanks again!

Bill
The Carpet Palace

Sofia in Hamilton
Sofia in Hamilton
1 review Oakville, ON
10/10

Stair runner

This was our second time using The Carpet Palace to install the stairs runner in our new home. I knew exactly what we were looking for and George was great to deal with over the phone to provide quotation and arrange the installation of custom rug in just two weeks. The installers arrived on time and completed the installation of two set of stairs work in just few hours. They were very professional and friendly and made the whole process easier for us. As always it was a pleasure dealing with George and receiving the exceptional service.

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Company Response

Hi Sofia! Thank you so much for choosing us again for your carpet runner project! These photos look fantastic, thank you for sharing. The Stanton collection is a beautiful addition to your lovely home. Enjoy the new carpet runners and please keep us updated if you have any questions at all!

George
The Carpet Palace

Ron
Ron
1 review Brampton, ON
10/10

Carpet purchase and install

We had our rec room basement carpeted by carpet palace. We dealt with George, was very pleasant and accommodating. The price was decent too (it included install of the carpet).

The installers were really professional, clean, very careful and pleasant to deal with as well.

My wife and I highly recommend carpet palace for carpets and the install.

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Company Response

Hi Ron! Thanks for choosing us for your carpet project :) The Beaulieu Botanical Garden style was a great selection. Really happy that we could provide you with a result you are completely satisfied with.

Take care for now and keep us updated with any questions you may have!

George
The Carpet Palace

Dan
Dan
1 review Halton Hills, ON
10/10

Small project, done well!

Spoke with George about a small install. He treated us like we were carpeting a hotel, not two small bedrooms! He came out to the house on time and was respectful and pleasant. The installers were polite, professional and left the area cleaner than when they arrived….they even took the time as they were leaving to answer some toddler questions.

We highly recommend The Carpet Palace. Excellent from start to finish.

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Company Response

Hi Dan! Wow thanks for the kind words. We do our best to satisfy every client as best we can, whether the job is large or small. Really happy we could provide you with a result that you're totally happy with!

Take care for now :)

The Carpet Palace Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Carpet Palace

For over 25 years The Carpet Palace has strived to provide high quality flooring and area rugs at fantastic prices. Our loyal community has allowed us to grow into the company we are today, serving a large portion of the Ontario marketplace including, but not limited to: Georgetown, Brampton, Mississauga, Milton, Acton, Oakville, Burlington and surrounding areas.

We are pleased to announce that with our expansion, we are now able to service areas outside of the Halton/Peel region-- if you get to us, we will get to you! With the best in hardwood, laminate, carpeting, tile & stone, vinyl flooring and area rugs we can help you through all of your flooring projects.

Enjoy your worry-free shopping experience, knowing that we provide the best product and installation warranties in the business. Contact us by phone or email for answers to your questions about how we can help you!

Contact Info:
(905) 873-7955
www.CarpetPalace.ca
1carpetpalace@gmail.com

CATEGORIES
Carpet & Rug Retailers, Floor Laying & Refinishing, and Floor Retailers
PRODUCTS
Hardwood, Laminate, Area Rugs, Runners, Carpet, Tile & Stone, Luxury Vinyl, Floor Cleaners & Accessories
SERVICES
Installation
BRANDS
Beaulieu Canada, Shaw, Tuftex, Dreamweaver, Kraus, Godfrey Hirst, Easy Living, Stanton, Hibernia, Mirage, Vintage, Superior, Bruce, Armstrong, Allure, Silhouette, Fuzion Hardwood, Appalachian, Floors @ Work, NAF, Opus, Kronotex, Quickstyle, Sarana Tile, Ceratec, Olympia, Fab Tiles, Anatolia, Moduleo, Imagine, Revotec, Triumph, TORLYS Smart Floors.
STYLES
Modern, Contemporary, Traditional
SPECIALITIES
Flooring, Carpet & Rugs
WEBSITE
http://www.carpetpalace.ca
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
6
RETURN POLICY
See in store for details.
PAYMENT METHOD
Visa, Mastercard, Interac, Cash, Cheque
MEMBERSHIPS
Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Install Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.