The Carpet Palace

Carpet & Rug Retailers
3 Adamson S Halton Hills ON L0P 1K0
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91%

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Reviews for The Carpet Palace

Average customer rating:
9.8 10 (121 reviews)

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Private User
Private User
Private User reviews Halton Hills, ON
10/10

The best in Ontario

The carpet Palace brings quality, excellent customer service and top notch installation work. With so many options out there, I cannot stress enough the importance of working with companies that deliver with such high quality, and if you want World Class Service, this is a no brainer, go with The Carpet Palace.

Approximate cost of services:
$60,000.00
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Company Response

Hey D!

Thank you so much for this fantastic review! Can't wait to see some amazing transformation photos of your flooring & staircases. Couldn't be more grateful to be able to help you with your latest home renovation project. Please do let us know if you have any questions in the future. Have a wonderful Christmas & all the best in 2023.

Bill
The Carpet Palace

Private User
Private User
Private User reviews Halton Hills, ON
10/10

Carpet Install

We were looking for new broadloom to be installed inside of a month and Carpet Palace came through for us. From the initial contact to the installation, all those involved were very polite and informative. We are planning to carpet our upstair bedrooms in the spring and will certainly be using their services at that time. We are extremely pleased with Carpet Palace. Thanks George!

Approximate cost of services:
$5,000.00
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Company Response

Hello there! Always so great when we can accommodate a quick turnover and a beautiful final product! We really appreciate you entrusting us with completing this work in your home and look forward to working with you again in the future.

Have a wonderful holiday season!

George
The Carpet Palace

Sue in Toronto
Sue in Toronto
0 reviews Halton Hills, ON
10/10

AMAZING SERVICE

Second time we have dealt with Carpet Palace. It was seamless from start to finish and the installers were amazing. And after the installation our salesman called to see if we were happy.

Approximate cost of services:
$3,000.00
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Company Response

Hey there, Sue! Thanks again for trusting us with your latest flooring project. Our primary goal is to make sure that every client is happy with the end result, so we couldn't be happier that we could do that for you. Enjoy your new flooring and keep us updated with any questions you may have :)

The Carpet Palace Team

Heidi Wilker
Heidi Wilker
2 reviews Brampton, ON
10/10

Hardwood floor replacement

We replaced the flooring on 3 levels of our house. Bill was very helpful during the sales process, and the installation team were exceptional. Carpet Palace was highly recommended by family members, and we are very glad that we took their advice. We highly recommend this company to others.

Approximate cost of services:
$30,000.00
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Company Response

Wow, thank you Heidi, for the excellent review! This was a huge project to take on and we're so glad it turned out just the way you expected. The Torlys Montrose engineered hardwood is a timeless colour, we hope you enjoy it for years to come!

Thanks again and keep us updated with any questions you may have

Bill
The Carpet Palace

Private User
Private User
1 review Halton Hills, ON
10/10

Second Floor Carpeting

We have been dealing with the Carpet Palace team for many years now for a variety of flooring projects and have never been disappointed. Bill handled our account this time and gave us some great recommendations for carpet choice and always responded to any questions or concerns promptly. The installation team arrived on time, were professional, finished the job quickly and cleaned up after themselves.
We are very pleased and definitely recommend the Carpet Palace team!

Approximate cost of services:
$7,000.00
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Company Response

Hi there, thank you so much for trusting us with your flooring project yet again! We're glad to hear you're happy with your new carpeting & your overall experience with us. We appreciate your loyalty hugely--it doesn't go unnoticed!

Thanks again and all the best,

Bill
The Carpet Palace

Dave in Toronto
Dave in Toronto
2 reviews Toronto, ON
10/10

Entire first floor and stairs, Mississauga

The Carpet Palace was recommended by our neighbour who had used them previously and was going to use them again. George was very professional and courteous at the store and gave us some good suggestion. We had planned to have the floors installed after major renovations in our kitchen and family room. Those renos took much longer than expected but Costa and his crew came in and worked around the reno and had everything finished within a week or so. A very special shout out to Arturs for his meticulous work on our stairs and his attention to detail. The stairs look great as does the flooring. Would highly recommend this company.

Approximate cost of services:
$40,000.00
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Company Response

Hi there, Dave! Wow, thank you so much for the detailed review of your experience with us! We know that major renovations can be stressful & often not go exactly as planned, but we're so glad we could hold up our end of the project as expected. Enjoy your new home and do let us know if there is anything else we can help you with!

George
The Carpet Palace

Private User
Private User
Private User reviews Halton Hills, ON
10/10

Great service

We chose the carpet palace after reading so many great reviews and we were not disappointed. The selection in their show room is great and the installation very fast and well done. I would definitely use them again in the future and recommend them.

Approximate cost of services:
$12,000.00
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Company Response

Hi there! We really appreciate you giving us a chance to help you with your flooring needs! Super glad we were able to deliver a beautiful result. Enjoy your new flooring and do keep us updated with any questions you may have.

With many thanks,

The Carpet Palace Team

Happycustomer
Happycustomer
0 reviews Ogoki, ON
10/10

3 room carpet

We had the pro's from Carpet palace into our home after reading so many positive reviews. Well' here's another. The entire team from choosing the carpet, to measurements installation and follow up were just fantastic. A great job at a great price with smiles and professionalism all the way. These guys are fantastic.

Approximate cost of services:
$8,000.00
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Company Response

Amazing!!! Our reputation & client satisfaction are our top two priorities, so reviews like this make us so happy. Thank you for trusting us with your home project! Enjoy your new carpeting and please do let us know if you have any questions in the future :)

The Carpet Palace Team

Susan from Oakville
Susan from Oakville
1 review Oakville, ON
10/10

What a transformation!

We went to the Carpet Palace for our Engineered Hardwood and Install.
Bill was very helpful and let us take samples home so we could see what the flooring looked like in our home and lighting.
Once we choose our flooring and received our quote, the project was scheduled for the first week on February. Rob and his team arrived on time and proceeded to transform our home by removing the carpet in 3 bedrooms, hallway, stairs, living room and dining room. Old hardwood was removed from the family room and all was replaced with the new flooring. The project took 7 days and we feel like it is a new home.
Everyone we dealt with was professional and no one was pushy. We are very happy with the new flooring.

Approximate cost of services:
$25,000.00
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Company Response

Hello there, Susan! What a fantastic transformation we made happen together in your home. We couldn't be more glad that everything went smoothly and was completed on time. Really hope you're enjoying your new hardwood flooring and stairs!

Let us know if you have any questions at all in the future

The Carpet Palace Team

S. Hood in Brampton
S. Hood in Brampton
2 reviews Brampton, ON
10/10

New carpet for our bedroom, hallway and closets.

We were completely satisfied with Bill and his installation crew at Carpet Palace. Due to a colour problem at the manufacturing level, two carpet lots were laid and removed. Bill kindly and generously allowed us to upgrade to a similar but more expensive carpet (at no additional cost to us) and the crew happily relaid yet again. We were most impressed with the support and generosity of the staff at Carpet Palace and will most definitely do business with them again. Highly, highly recommended!!

Approximate cost of services:
$10,000.00
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Company Response

Hi there Susan! Thank you so much for taking the time to write a review! We know this wasn't the smoothest process with 2 manufacturing defects, but we're so happy we could make it right for you with a little extra time. Your new wool carpet is GORGEOUS and we hope you enjoy it for many years to come :)

Bill
The Carpet Palace

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Carpet Palace

For over 25 years The Carpet Palace has strived to provide high quality flooring and area rugs at fantastic prices. Our loyal community has allowed us to grow into the company we are today, serving a large portion of the Ontario marketplace including, but not limited to: Georgetown, Brampton, Mississauga, Milton, Acton, Oakville, Burlington and surrounding areas.

We are pleased to announce that with our expansion, we are now able to service areas outside of the Halton/Peel region-- if you get to us, we will get to you! With the best in hardwood, laminate, carpeting, tile & stone, vinyl flooring and area rugs we can help you through all of your flooring projects.

Enjoy your worry-free shopping experience, knowing that we provide the best product and installation warranties in the business. Contact us by phone or email for answers to your questions about how we can help you!

Contact Info:
(905) 873-7955
www.CarpetPalace.ca
1carpetpalace@gmail.com

CATEGORIES
Carpet & Rug Retailers, Floor Laying & Refinishing, and Floor Retailers
PRODUCTS
Hardwood, Laminate, Area Rugs, Runners, Carpet, Tile & Stone, Luxury Vinyl, Floor Cleaners & Accessories
SERVICES
Installation
BRANDS
Beaulieu Canada, Shaw, Tuftex, Dreamweaver, Kraus, Godfrey Hirst, Easy Living, Stanton, Hibernia, Mirage, Vintage, Superior, Bruce, Armstrong, Allure, Silhouette, Fuzion Hardwood, Appalachian, Floors @ Work, NAF, Opus, Kronotex, Quickstyle, Sarana Tile, Ceratec, Olympia, Fab Tiles, Anatolia, Moduleo, Imagine, Revotec, Triumph, TORLYS Smart Floors.
STYLES
Modern, Contemporary, Traditional
SPECIALITIES
Flooring, Carpet & Rugs
WEBSITE
http://www.carpetpalace.ca
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
6
RETURN POLICY
See in store for details.
PAYMENT METHOD
Visa, Mastercard, Interac, Cash, Cheque
MEMBERSHIPS
Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Install Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.