The Carpet Palace

Carpet & Rug Retailers
Halton Hills ON L0P 1K0
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98%

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Reviews for The Carpet Palace

Average customer rating:
9.8 10 (135 reviews)

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Dianne in Toronto
Dianne in Toronto
1 review Terra Cotta, ON
10/10

An amazing experience from start to finish

I cant say enough good things about this business!
From the initial visit to the end of this project I was thrilled.
The sales person was incredibly helpful, he showed us options that we hadnt considered , we ended up changing our choice to what was suggested. I absolutely love it!
The installation team was amazing. The work was much faster than I expected. They did a fantastic job, left the workspace clean at the end of each work day.
They made sure we were happy with their work and went
the extra mile at the end of the project.
The company was in touch with us almost daily to ensure we were happy.
Be confident in choosing The Carpet Palace, you wont be disappointed!

Approximate cost of services:
$24,000.00
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Company Response

Hey Dianne!

Wow, so nice to read such a positive review. The transformation on your place is fantastic -- can't believe what a difference those new hardwood floors made. We're so glad we could make your dream a reality, and we really appreciate all of your support.

Thank you so much again, and please let us know if you have any questions in the future at all.

The Carpet Palace Team

Private User
Private User
Private User reviews Halton Hills, ON
10/10

Installed carpet on stair and upstairs hallway and bedrooms

Great service . Installers arrived right on time.very professional and their workmanship was impeccable. Thanks George for making this project a pleasant experience.

Approximate cost of services:
$6,400.00
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Company Response

Hello there! Thank you so much for your review, there's no better feeling than feel knowing our clients are fully satisfied :) We'll make sure we pass this message along to George as well!

Please keep us updated with any questions you may have in the future!

All the best,

The Carpet Palace Team

MarionL in Hamilton
MarionL in Hamilton
2 reviews Brampton, ON
10/10

Carpet and Vinyl Plank Install

Wonderful service right from showroom to installation . Entire home completed in 1 1/2 day. 2nd floor completely re carpeted including stairs and main floor now has vinyl plank installed. George helped perfectly match ourcarpet colour to floor. More than pleased with end result. Installation crew were fantastic. They were on time, worked extremely hard and cleaned up as job progressed. Carpet Palace too kept in touch during install to make sure all was progressing well. Would highly recommend the Carpet Palace and their great team!

Approximate cost of services:
$12,000.00
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Company Response

Marion, thank you so much for being such a pleasure to work with! We're glad that you're thrilled with your new flooring and carpet. We really appreciate you trusting us to help you with the work in your home.

Please do let us know if you have any questions or concerns at all

The Carpet Palace Team

Private User
Private User
Private User reviews Brampton, ON
10/10

Carpet Runner on Stairs

Exceptional customer service from walking into the store to ordering to install. So happy with the result, the carpet finishes off the stairs. Would definitely recommend The Carpet Palace for all your flooring needs. Cost included carpet, upgraded underpaid, install and matching runner.

Approximate cost of services:
$1,900.00
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Company Response

Wow, reviews like this make us so happy to be doing what we do! We really appreciate you taking the time to post this and we hope you enjoy your new stair runner for many years to come!

All the best,

The Carpet Palace Team

vinyl floor
vinyl floor
0 reviews Halton Hills, ON
10/10

floor renovation

excellent service and helpful staff
was offered various choices and products on sale
good products and worker teams very efficient
would highly recommend this company.

Approximate cost of services:
$6,000.00
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Company Response

Hello there! We really appreciate your taking the time to write a review of your experience with us.

So glad you're happy with the new vinyl flooring that our pro teams installed for you. Please let us know if you have any questions for us in the future!

All the best,

The Carpet Palace Team

mark barrass in Caledon
mark barrass in Caledon
1 review Caledon, ON
10/10

Carpet stairs

Had a runner installed on our curved staircase and we also carpeted the basement stairs. The premium underpad makes walking on the stairs so comfortable. Everything was installed neatly when promised. Looks great. Dealing with the store was very easy.

Approximate cost of services:
$4,000.00
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Company Response

Hey there, Mark! Your new carpet runner and basement stairs look incredible! Great selection. Thank you very much for choosing The Carpet Palace for your stair carpet project -- we're hugely grateful.

Have a wonderful rest of your week and talk soon!

The Carpet Palace Team

Nadine in Niagara Falls
Nadine in Niagara Falls
0 reviews Halton Hills, ON
10/10

Basement Carpet

Fantastic!! Store staff where very helpful. Installers were friendly and kind. Carpet is perfect! The price was the best out of multiple quotes. The work was done very quickly.

Approximate cost of services:
$4,600.00
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Company Response

Hey there Nadine! So glad we could complete your carpet installation in a timely and cost-effective manner. Thank you so much for working with us on this.

Please let us know if you have any questions at all about your new carpeting.

The Carpet Palace Team

Frappier
Frappier
0 reviews Halton Hills, ON
10/10

Carpet

My carpets look amazing in the two girls room and the Master bedroom. The custom made hallway runner and spiral stairs are perfect. Thank you for the great service!

Approximate cost of services:
$10,000.00
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Company Response

Hey there J!

This turned out so great, thanks for attaching some photos for us to check out. Happy to hear you're satisfied with the carpet in the bedrooms, hallway and stairs. We really appreciate your business.... again!

Talk soon

The Carpet Palace Team

Private User
Private User
1 review Inglewood, ON
10/10

Flooring Installation

Exceptional customer experience & outcome, floor looks amazing. This is our 3rd engagement with The Carpet Palace & I would highly recommend working with them!

Approximate cost of services:
$6,000.00
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Company Response

Hi there! We're so happy that you're happy! We'd love to see some photos of the finished product if you'd like to send them to our email ... 1carpetpalace@gmail.com

Thanks so much for letting us help you with your flooring project, and please let us know if you have any questions at all!

The Carpet Palace Team

Private User
Private User
Private User reviews Mississauga, ON
10/10

Stair runner replacement

They removed old runner staples and all. Gorgeously installed a beautiful new one and left no mess.

Approximate cost of services:
$1,200.00
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Company Response

Hi there! We're so glad that you're happy with your new stair runner! Your happiness is our priority :) we hope you enjoy your new stair runner and please let us know if you have any further questions in the future.

Bill
The Carpet Palace

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Carpet Palace

For over 30 years The Carpet Palace has strived to provide high quality flooring and area rugs at fantastic prices. Our loyal community has allowed us to grow into the company we are today, serving a large portion of the Ontario marketplace including, but not limited to: Georgetown, Brampton, Mississauga, ...
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