The company *(George) came in and did a estimate and we set up a date.
foe the basement rug and tot room and step to be done.
the Boys came on the date and did the job , and I was very happy with the work and the when my wife got home she love it.

Thanks Guy from Carpet Place GREAT JOB

First rate service provided by The Carpet Palace, Norval, ON!
We recently had The Carpet Palace remove older wall-to-wall carpeting, plus original 63 year old 1-3/4" wide oak hardwood strip flooring throughout our living room/dining room/main hall/side hall/stairs/landing and replace with new 1/2" plywood subfloor, topped with 5" wide x 1/2" thick hickory Canadian-made engineered hardwood flooring. Also replaced original baseboard with new current-profile baseboard plus shoe mould.
We opted to go with new replacement hardwood vs refinishing the original hardwood, as we wanted a strengthened, squeakless new floor with a current-looking wider board than the original narrow strip board. Also, we had heard from others that replacing with new hardwood is as cost-effective, sometimes more-so, than refinishing the original hardwood.
Our entire installation (removals/replacement) was completed proficiently and skillfully in less than two full days. The flooring crew was diligent, quiet-spoken, pleasant. They arrived at our home both days sharply at 7:30 a.m. and they finished up in good time both afternoons.
We chose The Carpet Palace for our project, for the most part, based on the immediate level of confidence and comfort we had on first meeting with Bill at their store/showroom and, soon after, having received his competitive written quotation. A level that easily exceeded our experience during prior visits to three other flooring stores in our area.
Bill proved excellent to work with all along the way. We found him to be likeable, knowledgeable, patient, accommodating, consistently responsive (quotation, email/phone communication, scheduling of work). George was also a pleasure to liaise with upon completion of the work.
In summary, our flooring project came off without a hitch. Excellent service and quality of materials/workmanship, installation started on schedule/completed on time. There were no surprises and no disappointments with the installation, no extra costs above and beyond the quotation.
We are delighted with our new hardwood floor and it is our sincere pleasure to offer our highest recommendation in favour of The Carpet Palace for similar work.

I cannot say enough wonderful things about this company! From the selection to service to final installation, I've been thoroughly impressed with this company. George, Steve, and Bill have been terrific to work with, and I have been singing their praises to everyone since choosing our hardwood floors from Carpet Palace. They have high quality products and incomparable service. You will not be disappointed with this company!

Long overdue review -

We had carpet runners installed on four staircases, and both the service and product were outstanding. You won't find better customer service anywhere else. I would recommend them to anyone and I would definitely go with them again in the future.

We purchased a runner for our stairs at carpet palace on including- to say that we are happy is an understatement. Walking into the store we were promptly greeted and attended to
We told the young man helping us what we were looking for, he was very knowledgable and was able to offer us several suggestions.
Long story short we are beyond happy, the installation crew were very professional and even cleaned up afterwards
Later in the evening the owner called us to ensure that we were happy- this is unheard of
We also purchased an awesome area rug for our living room
Thank you for the amazing service at a great price
We'll definitely be back!
Paula & Tony

We called The Carpet Palace just before Christmas to inquire about a long overdue carpet replacement. We have used them in the past for tile and carpet and were very satisfied. We did not expect to get our job done until after Christmas but within 2 days of contacting them they had come to measure and had someone coming to install new carpet within 2 days! The new carpet looks and feels amazing and the service provided was outstanding! I highly recommend the Carpet Palace for any flooring needs!

We had old ceramic tiles in the kitchen, hall and powder room that needed removed. Carpet in the living/dining room, family room and stairs. We had laminate installed all over those rooms and it looks beautiful. They were on time and everything was done well and quickly. They moved the big furniture too. The installers worked hard and efficiently. Bill and George were very attentive, returned calls right away and made sure we were completely happy. They were all a pleasure to deal with

GREAT JOB! I had the living room, dining room and stairs re-carpeted. The carpet looks fantastic, the job was completed quickly and on time. There were no surprises and this is the second time I have done business with the Carpet Palace. I recommend the Carpet Palace and I will not hesitate to do business with them in the future. Thank You.