The Carpet Palace

Carpet & Rug Retailers
3 Adamson S Halton Hills ON L0P 1K0
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Reviews for The Carpet Palace

Average customer rating:
9.6 10 (57 reviews)

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Donna a.
Donna a.
0 reviews Halton Hills, ON
10/10

Wall to wall carpet and installation

Carpet Palace is professional, and helpful. We received good value for product quality and workmanship

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Company Response

Thank you, Donna! Glad you're happy with your new Canadian carpeting :) Please feel free to let us know if you have any questions at all.

Bill
The Carpet Palace

geoff seeley from Brampton
geoff seeley from Brampton
5 reviews Brampton, ON
10/10

flooring

George and Steve were a pleasure to deal with. No pressure at all, just good advice. Also let you take samples of flooring home. We made our choice. George came out on time for quote and answer any questions. Installers arrived on time cleaned up well and did a great job. Nice to deal with a company that provides great service , no pressure , and good products.

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Company Response

Hi Geoff! It was a pleasure working with you and Teresa. Super glad we could provide you with an experience that you are happy with. The new floors look great! Please let us know if there's anything else that we can do to help you :)

George
The Carpet Palace

mtonner
mtonner
0 reviews Halton Hills, ON
9/10

hardwood flooring installed

Extended the prexisting hardwood from the hallway into the livingroom and dining room. An underfloor was installed to match the height of original flooring. A boarder was also installed and then flooring layer. Excelled match job!

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Company Response

Hi Margaret, thank you so much for leaving a review of your experience with us! Glad we could get ya done quickly and efficiently. Let us know if you have any questions about your new floors at all!

Bill
The Carpet Palace

Sonic in Georgetown
Sonic in Georgetown
2 reviews Mississauga, ON
10/10

Laundry Room Floor

In January (2019) my wife and I stopped by to look at flooring options for our laundry room. The staff was very knowledgable and guided us through the many options.

After about 30 minutes, we made our decision and ordered the EverTile premium vinyl floor. It arrived 2 days later.

The staff gave us some installation tips and
we installed the floor in two days. It was not difficult.

After the first 5 months, the floor has proven to be very durable and still looks great.

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Company Response

Thank you very much for your review! We're glad that you're happy with the decision you made-- the TORLYS Evertile is a fantastic premium choice, and we're sure it'll stand the test of time. Please let us know if there is anything else that we can help you with!

The Carpet Palace Team

rachael
rachael
0 reviews Halton Hills, ON
10/10

Basement flooring (vinyl plank and carpet)

All individuals we liaised with at Carpet Palace were friendly, patient, accommodating and knowledgeable. They took extra time to explain options, avoid misunderstanding, and ensure that everything was carried out smoothly. The contractors that installed the flooring (on behalf of Carpet Palace) were friendly, on-time, cooperative and, most importantly, did a great job.

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Company Response

Thank you, Rachael! It was a pleasure working with you & Seybou :) Glad that everything turned out the way you expected and that we ironed out all small details prior to starting! It made the whole process run smoothly.

Thanks again for everything, and hope to see you again soon!

Bill
The Carpet Palace

dabrowski5
dabrowski5
0 reviews Brampton, ON
10/10

Replace carpet to wood floor

Truely Professional and exceptional products as well as the skill level in placing the flooring. We are very pleased with the service and attention to detail. We would recommend to our friends and family

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Company Response

Hi Henry & Lucy! It was really great working with you, and you have no idea how much we appreciated your patience with the product supply issues we had at first. Glad the finished result turned out so beautifully. Please let us know if you have any questions at all :)

Bill
The Carpet Palace

10
10
2 reviews Brampton, ON
10/10

New carpet

Very professional, curtious and timely service. Prices are fair, and they are very easy and nice to deal with. Would recommend and I do plan to hire them again for any future work I may have.

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Company Response

Amazing, thank you very much Denis! We're glad you had a great experience with us and it was a pleasure working with you. See you again soon!

Barbara
Barbara
1 review Erin, ON
10/10

Hardwood flooring installation on second floor

This is the second time we have used The Carpet Palace!
Terrific company!
Asked to have the job done ASAP ... and it was!
No cutting corners with this company !
Professional company, professional work !
Definitely recommend them to all !!
A special thank you to George for all his help!!

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Company Response

Amazing, thank you Barbara! Glad we could turn this project around for you so quickly :) The hardwood flooring looks amazing. Thanks again!

George & Bill
The Carpet Palace

James
James
1 review Halton Hills, ON
10/10

Bedroom Hardwood

The guys who did the installation were top of the heap. Professional, clean and very very good at their job. Carpet Palace office guys were great, accurate and careful with details. Nobody should worry about the care and product they'll receive. The only negative we have is that the Carpet Palace wouldn't take back the 3 boxes of extra hardwood we paid for. i contacted Vintage Flooring to handle it myself and they said they'd only deal with Carpet Palace. Now I have 3 boxes of useless hardwood someone else could use.
Beautiful job though...we're very very happy with the experience.

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Company Response

Hi James,

We're really glad to hear that you are happy with your new hardwood flooring. Our top goal is making sure all of our clients are satisfied with the finished product and the overall service they receive from us. Unfortunately, we can't take boxes back to use on other projects as it would be from a different batch and wouldn't necessarily blend with the next order we place for a new client. We really hope you understand and do recommend holding onto those boxes for any future repairs / services you may need to complete.

Thanks again for your business, we appreciate it hugely! Please let us know if there's anything else we can help you with at all.

The Carpet Palace Team

karenB
karenB
1 review Brampton, ON
10/10

Carpet installation

Seamless purchase and installation. Very happy with our experience and our carpet.
They deserve their reputation.

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Company Response

Hey Karen! Awesome to hear that you're happy with the new carpet and thanks for letting us know what you thought of your experience with us. Let us know if you have any other questions!

Bill
The Carpet Palace

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Carpet Palace

For over 25 years The Carpet Palace has strived to provide high quality flooring and area rugs at fantastic prices. Our loyal community has allowed us to grow into the company we are today, serving a large portion of the Ontario marketplace including, but not limited to: Georgetown, Brampton, Mississauga, Milton, Acton, Oakville, Burlington and surrounding areas.

We are pleased to announce that with our expansion, we are now able to service areas outside of the Halton/Peel region-- if you get to us, we will get to you! With the best in hardwood, laminate, carpeting, tile & stone, vinyl flooring and area rugs we can help you through all of your flooring projects.

Enjoy your worry-free shopping experience, knowing that we provide the best product and installation warranties in the business. Contact us by phone or email for answers to your questions about how we can help you!

Contact Info:
(905) 873-7955
www.CarpetPalace.ca
1carpetpalace@gmail.com

CATEGORIES
Carpet & Rug Retailers, Floor Laying & Refinishing, and Floor Retailers
PRODUCTS
Hardwood, Laminate, Area Rugs, Runners, Carpet, Tile & Stone, Luxury Vinyl, Floor Cleaners & Accessories
SERVICES
Installation
BRANDS
Beaulieu Canada, Shaw, Tuftex, Dreamweaver, Kraus, Godfrey Hirst, Easy Living, Stanton, Hibernia, Mirage, Vintage, Superior, Bruce, Armstrong, Allure, Silhouette, Fuzion Hardwood, Appalachian, Floors @ Work, NAF, Opus, Kronotex, Quickstyle, Sarana Tile, Ceratec, Olympia, Fab Tiles, Anatolia, Moduleo, Imagine, Revotec, Triumph, TORLYS Smart Floors.
STYLES
Modern, Contemporary, Traditional
SPECIALITIES
Flooring, Carpet & Rugs
WEBSITE
http://www.carpetpalace.ca
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
6
RETURN POLICY
See in store for details.
PAYMENT METHOD
Visa, Mastercard, Interac, Cash, Cheque
MEMBERSHIPS
Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Install Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.