We had all of our windows and frames replaced last summer. The company did an excellent job and were very professional to deal with. We've had numerous compliments from our family and neighbours and would recommend them to anyone.
They chewed up my frame and didn't fix it. Pretty disappointed that now I have a new window and need to keep the curtains covered because my frame is chewed to hell
Hello, my name is Nancy and I would like to take a moment to address this kind of opinion.
I'm a "customer service manager" and I work with Becker Windows & Doors for over 20 years, last 12 years specifically as a "customer service manager".
I'm puzzled by this review. It is very strange to see these kind of comments about our installation as our company policy is 100% satisfaction guarantee.
After thorough investigation & review, we found NO SERVICE request under this posted name and in regards to"chewing any frame".
It is very funny & suspicious to see this kind of review.
Becker Window & Door Ind. Ltd. is providing superior product: CSA & Energy Star Certified. Our policy is 100% customer satisfaction backed by "Lifetime warranty". All service requests from any customer for any reason are carefully reviewed and addressed in short period of time.
This fact is reflected in our Better Business Bureau A++ record with 0 complaints for all these years.
You are welcome to visit BBB record for Becker Windows and Doors.
/Customer Service Manager/