Our front driveway needed to be resurfaced, and not being sure where to go, we looked up who had been used by Mike Holmes on his show. After first contact, Frank came immediately to price the job, and discuss it with us. I guess my first clue should have been that he didn't want to do any locates, so I undertook to make those arrangements. When they were in place, he waited six weeks to come, and I almost had to call to have them done again. This was when the driveway was dug up, and gravel put down. It was many weeks later, and many phone calls before they came to surface the driveway. The part closest to the house was slopped into the side of the house, and water pooled there every time it rained. There were cracks in the asphalt before a month. After many, many calls, and promises, they came to fix it after 8 pm on a week night in October in the dark, and the fix was to just pour more asphalt on the problem areas with no preparation. I discussed it with them on site, and they said that the problems were the fault of the City of Toronto, and their regulations about the composition of asphalt in the City, and it was all explained on the back of the agreement. The back of my agreement is blank.
This was October 2009. This year, my son-in-law called regularly because we have much larger cracks now, and after many calls, and promises, they managed not to show up until a year was up, and made no effort to make it right in any way.