Carleton Refrigeration Heating & Air Conditioning Ltd

Heating & Air Conditioning
150 Industrial Avenue Carleton Place ON K7C 3T2
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Carleton Refrigeration Heating & Air Conditioning Ltd
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96%

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Reviews by rating (past 12 months)
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Best of 2020 winner 4 timesBest of 2020winner 4 times
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Reviews for Carleton Refrigeration Heating & Air Conditioning Ltd

Average customer rating:
9.7 10 (409 reviews)

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Liz Pauley
Liz Pauley
1 review , ON
10/10

A/C not working

Amazing service.....hottest day of this summer and my A/C stopped working. Called Carleton Refrigeration and they sent someone out same day. My system was due for it's 2 year tune-up, so they just charged me the fee for that. The guy that came was super friendly and answered my questions

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Richard Lane
Richard Lane
1 review , ON
10/10

Amazing Service

This is an amazing company - from the initial meeting with Brad when selecting equipment for my new home to Michele, Josh, Jared, Patrick, James, Lindsay, and the others who have provided service to my home - the level of professionalism has been stellar.

I would definitely recommend, with complete confidence, Carleton to anybody who was seeking an HVAC service provider.

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MARK
MARK
1 review Ottawa, ON
10/10

Furnance Air install

Pleasant Fast install on a Hot day met and exceeded expectations Would deal again. Workers and Service personnel properly equipped and attired. did covid protection so no worry about them

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Deb in Lombardy
Deb in Lombardy
1 review Lombardy, ON
10/10

Installation of central a/c

Carleton Refrigeration just installed our central a/c. And not a moment too soon - just before the heat wave hit. They had given us a quote 18 months ago and although I expected them to revise it upwards (due to increased costs) they stood by the original quote. They even moved our installation date up as my husband has a severe respiratory disease and my 93 year old mother lives with us.

The young men who came to do the installation were courteous and professional. They were very good about Mom's sensitive hearing and would warn her before they made any noise that might upset her. Having never had central air before I had LOTS of questions. They very patiently answered them - even the really dumb ones! They did a good job of cleaning up afterwards. The office staff too are all very polite and professional and helpful. Kudos to the entire team! ⭐⭐⭐⭐⭐

I would highly recommend Carleton Refrigeration (they do our furnace too and have for years).

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G.G.  in Nepean
G.G. in Nepean
1 review Ottawa, ON
10/10

Installation of new central a/c

My family has been dealing with the company for more than 10 years and they have always been polite, professional and the work is always done correctly. My new central air was installed in about 4 hours and I am very pleased with the job. The installer was very knowledgeable in his field.

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SAMAN in Ottawa
SAMAN in Ottawa
2 reviews Ottawa, ON
10/10

Good service

Fantastic diagnostic session. The technician is professional and knowledgable. In his short visit he identified that there was only a small adjustment issue with my AC and I am glad that I know I do not need to spend huge money on repair.
Was worth the cost for sure. Definitely recommend them.

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Kathryn in Toronto
Kathryn in Toronto
0 reviews Carleton Place, ON
10/10

AC

Definitely recommend!

The technician showed up on time and was in and out in a timely manner. He was professional and polite. I was also very impressed with the COVID-19 precautions the company has in place.

We are never disappointed with the great costumer service!

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Matti in
Matti in
0 reviews , ON
10/10

Furnace repair

I called this morning with a furnace problem - a water leak. Alisha arrived, diligently looked for the source, and was not satisfied until she had found a minute crack in a manifold. I am a long in the tooth airplane mechanic, and was very impressed with her work ethic and cleanliness of the job site. The follow up by In house staff was very professional. I will definitely be recommending Carleton to friends and aquaintances, and becoming a regular customer.

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Private User
Private User
Private User reviews Carleton Place, ON
0/10

Overpriced

Yes they were quick to come out but they were here for less than 1/2 an hour. Cost us over $228. Got the furnace going but it quit in the middle of the night causing my house it be 16 degrees. They quoted us over $1200 to put a new motor in plus the $228 we had already paid.
Very frustrating, as we had the part replaced and installed for $500!!!!!! Explain that???? Would not call again, not even if we had no heat.

0 of 1 people found this review helpful.
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Joan/Ron Hubert from Carleton Place
Joan/Ron Hubert from Carleton Place
8 reviews Carleton Place, ON
10/10

Annual maintenance

For the past 15 years or more, I have had annual maintenance done to both my furnace and A/C. The Techs sent to my home have always been very professional and courteous. I would definitely recommend Carleton Refrigeration to anyone looking for a dependable and cost worthy company.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Carleton Refrigeration Heating & Air Conditioning Ltd

Carleton Refrigeration, Heating and Air Conditioning Ltd.

"Your Comfort Specialists"

Our team of award winning professionals provide quality installation and service of Furnaces, Central Air Conditioning, Ductless Splits, Heat Pumps, Geothermal Systems, Water Heaters, Boilers, and Heat Recovery Ventilators (HRV).

Serving West Ottawa and the Ottawa Valley for 45 Years. A+ Member of BBB www.carletonrefrigeration.com

CATEGORIES
Heating & Air Conditioning and Duct Cleaning
SERVICES
Convenient Financing or Rent To Own Plans available.
BRANDS
York, Tempstar, Waterfurnace, Napoleon, VanEE, Sanuvox, Honeywell, Giant
WEBSITE
http://carletonrefrigeration.com/
YEAR ESTABLISHED
1973
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard
LICENSES
TSSA Licensed Contractor
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.