Found company on Home Stars but also recommended by Real Estate agent. Crew came in time and removed old furnace and replaced with new in a timely manner. The two installers were friendly and encouraged any questions that I may have. Once the furnace was installed and job site cleaned up the work process was totally explained to me. The installers did not collect payment as it was a separate process and dealt with the office by phone, email and finally in person to finalize my payment. It was my choice to go in person as you could also mail your or e-transfer your payment. It was a total pleasant experience and l also had the air conditioner repaired by same company on the same day as furnace install but by another tech who was also outstanding. BTW I love the company hat given to me at the office.