HomeStars  >  Heating & Air Conditioning in Carleton Place  >  Carleton Refrigeration Heating & Air Conditioning Ltd
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.
93%
This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How often a company responds to reviews. This will soon include response times to quote requests.
Reviews by rating (past 12 months)
102
2
1

Reviews for Carleton Refrigeration Heating & Air Conditioning Ltd

Average customer rating:
9.7 10 (260 reviews)

Sort by

Joan/Ron Hubert from Carleton Place
5 reviews Carleton Place, ON
10/10

Patrick was in to service our furnace and as with all the service staff, they are fantastic. The e-mail and/or telephone options for appointment set-up and confirmation are perfect and the staff are the best to deal with.

Was this review helpful?
Private User
1 review Carleton Place, ON
10/10

Melissa from dispatch super professional and friendly.
Matt - service technician.
OUTSTANDING. super patient and friendly. Tons of advice regarding upkeep and efficiency.
Super clean. Offered military discount. And bundle discount on duct cleaning (to be performed next)

Was this review helpful?
Mueller-Neuhaus
1 review Red Deer County, AB
8/10

This company responded quickly to a call concerning a leaky water heater. Installation of a replacement was done the next day. The technicians were courteous, efficient, and thoughtful. They seemed to care about their work, and left the repair site clean and tidy. Would recommend.

Was this review helpful?
Dan in Stittsville
1 review Ottawa, ON
10/10

Great service on time. Clean and friendly tech. Work completed quickly and efficiently. Would recommend this company to anyone. Have had them instal gas fireplace as well as servicing our furnace.

Was this review helpful?
Bonnie in Picton
1 review Carleton Place, ON
10/10

“Nothing to improve as Carleton Refrigeration is the best!”
Professional and reliable service. Friendly Technicians so feel comfortable having them in my home. They have a proven track record with me. Bonnie in Carleton Place

Was this review helpful?
Wendy in Sarnia
1 review Carleton Place, ON
10/10

We have used this company several times and have always been very satisfied. The work ethics of every employee in this company is top notch: polite, professional and very knowledgable.

Was this review helpful?
Private User
1 review , ON
10/10

We had our furnace cleaned and checked this year but this was only the latest time we have dealt with the company. We purchased our furnace from them and the price and service was excellent. When we purchased the furnace we looked at their competitors. Carleton Refrigeration installed a better furnace at a lower price. Not only that, they installed it faster than their competitors had promised. We are confirmed Carleton Refrigeration customers.

1 of 1 people found this review helpful.
Was this review helpful?
Kathryn S in Markham
1 review Ottawa, ON
10/10

Pat, the technician who responded to my call was excellent. He was knowledgeable, professional and did what he needed to do to temporarily fix my problem at the end of what was a very long day for him. My furnace and AC are 17 years old. Pat fixed the problem to get my heat up and running and in case the new motor didn't fit, he brought a space heater along to keep my home warm. I decided to opt for a new furnace and AC given the age of my equipment and everything was carefully explained by Pat. It was a pleasure to meet both Pat and Tracey at the Carleton offices the next business day to go over the work required. The cost of my "emergency" visit was credited to the new work order which I greatly appreciated. A great local family business, I would not hesitate to refer Carleton Refridgeration and Heating to anyone. They are honest, fair and very competent business professionals who hold customer satisfaction as job one. Well done, folks!

Was this review helpful?
Barry in Perth in Smiths Falls
1 review Perth, ON
10/10

We recently moved and were looking for a contractor to replace our, furnace, air conditioner, HRV and humidifier. We heard Roger Holmes speaking on Lake 88 and decided from what we heard to give Carleton Refrigeration a call. Carleton responded very quickly to our request for an appointment for an estimate. Chris Lemay was very helpful in advising us on proper size/efficiency of the equipment. The installation of the furnace, HRV and humidifier took place last week. Wish we could remember all of their names to mention them personally but the six man crew were outstanding right from the start with their red carpet entrance! The job was done in a day and a half and already we are seeing an improvement in two previous areas of concern (heat in our finished downstairs and humidity levels). Also would like to mention that we had our ducts cleaned on Chris' recommendation the day before the installation and Simon & Chris were exception. This company is world class!

Was this review helpful?
Paul France in Finch
1 review Carleton Place, ON
10/10

Service has been excellent...technician showed up within an hour of our call..diagnosed the problem in fifteen minutes..had the part in their service van and replaced it with 10 minutes..furnace has been working perfectly ever since

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Carleton Refrigeration Heating & Air Conditioning Ltd

Carleton Refrigeration, Heating and Air Conditioning Ltd.

"Your Comfort Specialists"

Our team of award winning professionals provide quality installation and service of Furnaces, Central Air Conditioning, Ductless Splits, Heat Pumps, Geothermal Systems, Water Heaters, Boilers, and Heat Recovery Ventilators (HRV).

Serving West Ottawa and the Ottawa Valley for 42 Years. A+ Member of BBB www.carletonrefrigeration.com

CATEGORIES
Heating & Air Conditioning and Duct Cleaning
SERVICES
Convenient Financing or Rent To Own Plans available.
BRANDS
York, Tempstar, Waterfurnace, Napoleon, VanEE, Sanuvox, Honeywell, Giant
WEBSITE
http://carletonrefrigeration.com/
YEAR ESTABLISHED
1973
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard
LICENSES
TSSA Licensed Contractor
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.