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Duct Cleaning
Carleton Refrigeration Heating & Air Conditioning Ltd
Star Score
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97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Carleton Refrigeration Heating & Air Conditioning Ltd

Average customer rating:
9.7 10 (357 reviews)

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Nicole in Carleton Place
Nicole in Carleton Place
1 review Carleton Place, ON
10/10

Furnace service

This is my second year using Carleton Refrigeratio Heating & Air and was amazed ar the attention to detailby Pat. He took is time and made sure that everything was working to his satisfaction. I have complete confidence in his workmanship. I was able to ask any question and it was his pleasure to explain in detail.
I would recommend Carleton to all my friends.

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M. in Ottawa
M. in Ottawa
1 review Ottawa, ON
10/10

Furnace r

We had issues with our furnace. Carleton was very prompt in providing service. They gave us a number of options to choose from. They included us in every step of the consultation and had us look and explain what each would entail. They were very thorough in all aspects of the job. They arrived on time and were very clean with their work space. All of their employees have been great to work with. Very professional! Would completely recommend Carleton for their expertise and service!

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Deborah Brown from Smiths Falls
Deborah Brown from Smiths Falls
2 reviews Smiths Falls, ON
10/10

Furnace repair

When our furnace (under warranty) broke down we called Carleton Refridgeration and they sent Troy M. to diagnose the problem. The service was prompt and friendly. The part for the furnace had to be ordered, so it took a couple of days to get it fixed. Thanks to everyone at Carleton for your help.

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Private User
Private User
Private User reviews Carleton Place, ON
10/10

furnace

my furnace had a weird sound coming from it the first time of the season I fired it. I called and they came the same day when another company stated that it was 3 weeks before they came because I still had heat. I will definitely stay with this company. They also have very competitive rates.

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Ashton PS in Carleton Place
Ashton PS in Carleton Place
1 review Carleton Place, ON
10/10

Furnace and hot water tank replacement

We had our oil furnace and hot water tank replaced. This ended up being an excellent experience, from quote to install. The crew was professional, did a great job, cleaned up properly and explained how the new systems worked. Definitely worth contacting for a quote.

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n shani from Ottawa
n shani from Ottawa
4 reviews Ottawa, ON
10/10

Good service

Service tech showed up on time, as promised, finished within an hour.
As no issues were found (all parameters within spec), we were happy with the service.
Highly recommended for continued service.

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Satisfied Customer on High Street in Carleton Place
Satisfied Customer on High Street in Carleton Place
3 reviews Carleton Place, ON
10/10

Furnace Cleaning and Inspection

Recently ended a very long association with a large home service provider whose focus shifted from ensuring my furnace was clean and had the best chance of a long life to a 15-minute costly visit to just check safety levels. My new heating service provider is Carleton RH&A. They got me out of a jam last Fall, cleaned my air ducts this Summer and most recently did a thorough furnace cleaning and inspection. All contacts have been very professional. I am a satisfied customer. Kudos to Trish for ensuring I have the best heating plan to meet my needs and to Matt who carried out the cleaning and safety inspection.

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Diana in Smiths Falls
Diana in Smiths Falls
1 review Smiths Falls, ON
10/10

Furnace cleaning and inspection

We purchased our furnace from carleton refrigeration 2011. Each year we have had it cleaned and inspected. The technicians have always been on time, very polite and quickly did the tune up. We have had no issues and feel the comfort of knowing we have their backing. I have referred them to other people and will continue to do so.

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JGC in Carleton Place
JGC in Carleton Place
1 review Carleton Place, ON
10/10

Annual Service Agreement

The cost of this repair was covered by our 10 year service agreement. We have been very pleased with the work performed by Carleton R, H, and A/C.
They upgraded our old furnace and hot water heater a few years ago. The technician is prompt, polite and professional. He answers our questions so we know what work is being performed. When asked, we recommend the Carleton team!

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Company Response

Thank you for this great review regarding your experience with our service team. We are thankful that you chose our company and greatly appreciate the referrals.

-Howie in Carleton Place
-Howie in Carleton Place
1 review Carleton Place, ON
10/10

Air Conditioning

I had problems with my AC not cooling. Carleton Refrigeration came by the same day and fixed the problem in a professional manner and answered all my questions. I am very satisified.

-Howie

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Company Response

Thank you for this great review regarding your recent experience our service technician. We are thankful that you chose our company and very happy to hear that you are completely satisfied.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Carleton Refrigeration Heating & Air Conditioning Ltd

Carleton Refrigeration, Heating and Air Conditioning Ltd.

"Your Comfort Specialists"

Our team of award winning professionals provide quality installation and service of Furnaces, Central Air Conditioning, Ductless Splits, Heat Pumps, Geothermal Systems, Water Heaters, Boilers, and Heat Recovery Ventilators (HRV).

Serving West Ottawa and the Ottawa Valley for 45 Years. A+ Member of BBB www.carletonrefrigeration.com

CATEGORIES
Heating & Air Conditioning and Duct Cleaning
SERVICES
Convenient Financing or Rent To Own Plans available.
BRANDS
York, Tempstar, Waterfurnace, Napoleon, VanEE, Sanuvox, Honeywell, Giant
WEBSITE
http://carletonrefrigeration.com/
YEAR ESTABLISHED
1973
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard
LICENSES
TSSA Licensed Contractor
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.