Delivered expected service at quoted price with great customer service
I had an issue with my furnace blower. It started making a noise an smelled hot. I called in the afternoon an got an appointment the next morning. Sean arrived with parts on hand and quickly addressed the problem. He provide full explanation of what and why he was doing certain checks. He answered all questions and provided excellent customer service in addition to replacing the motor. I liked that Dr. HVac texted a little link with a photo and details about my tech before he arrived so I could confidently let Sean into my home as a representative of Dr HVac. The customer service team from the company called to confirm my satisfaction with the work and their technican
Positive experience.
- Approximate cost of services:
- $690.00
- Company Response
We believe strongly that our customers should feel comfortable inviting us into their homes - we're glad you like our notifications about technicians! We enjoyed working with you, and thank you for sharing your experience.