Superior promt service even through the holidays.
Knew I would have to wait for them to reopen, received a call back to set up service call.
They have provided service 3 times For different appliances always prompt and Provide great work!!
Great customer service ... extremely response. We had an issue with the fridge and they responded right away and fixed the issued. We needed a specific size fridge for our home and they watched their new inventory every day to find what we were looking for. Highly recommended. Love working with a family owned and operated company.
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Alf Steffler Repair was recommended by my two girlfriends and I could not be happier with Glenn the serviceman and the office. All were all most respectful and informative. They explained the possible repair required for my fridge but also assured me that they would let know if it is worth even getting fixed. Most thankful for that knowing nothing about refrigerators. Felt confident in their recommendation, but it was an inexpensive relatively easy fix. Hard to find a company that is respectful of the consumer while possessing integrity and honesty. If needed again, Alf Steffler Repairs will be my 'go to' service people. "Yeah team Steffler!!"
Glen arrived even earlier than promised (which was good for me) and was able to immediately identify what the last technician from a different company couldn't after two follow up visits.
The last tech replaced the belt on the dryer which worked great until we put clothes into the bin. The machine would run but the drum wasn't turning. That tech came back TWICE and couldn't figure out what the problem was and was going to have me buy parts that I didn't need because he couldn't diagnose the problem.
Glen from Alf Steffler opened up the machine and noticed the belt was on backwards...fast forward 10 minutes and everything is running perfectly thanks to Glen. I was only charged the service call fee which was very reasonable and a relief that my motor was not on its way out!
Had a problem with the dishwasher. Called this gentlemen and the next day morning he was here to inspect. It took about 20 mins for him to find the problem and he resolved it in the first visit itself. No surprises, did not overcharge. All charges were as agreed on the phone.
I highly recommend. Response time was very quick and Glen was courteous and very knowledgable. he found and fixed the problem immediately and offered some helpful tips. Will definitely call them again for anything in the future.
Both our oven and dryer broke down at separate times this year. Alf Steffer Ltd. (a company we have known for 25 years) repaired the stove and the dryer within 24 hours of receiving our call. The stove was an older model. Glen and Mark (the brothers who own Alf Steffler) found the part required within that time period. We would highly recommend Alf Steffler for any installation and repair. Their price is reasonable and their advice is sound.