I ordered my softener frm these con artists before my new house closed..approx. 4 months in advance. The day before the close I get a call from these jokes saying they cant make it and will reschedule me in another two months lol...cancel the order and I want my money back then. After phone tag and bickering they decided to show up per my scheduled date.
Guy did the basic install..was with him every second in my house.
Asked if there were any hidden or extra charges before he started install..was guaranteed there was not as it was a very fast and easy install...perfect.
Job was done in about an hour and a bit...
2 weeks later I get a bill In the mail for overage charges for extra piping and work...WTF!!
I CALL and make a complaint. Was told the plumber had to install extra plumbing etc...I said I do t think so..the girl said he had to install 10 ft extra
..really..I was with him every second And ameasurng tape never came out once....
Regardless the next week I was in a collection agency so I paid it to keep my perfect credit...absolutely corrupt. I have turned so many customers away from this company I the past 6 years its unreal!! I expect at least 13 or 14 of the top of my head and I will continue to teach people to never use these RIP off artists