Lux Windows & Glass Ltd

Windows & Doors Installation & Service
Calgary AB T2E 8R9
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Judy in Calgary
Judy in Calgary
4 reviews Calgary, AB
7/10

Doors

We purchased 2 regular doors and a set of patio doors from Lux. One of the doors was ordered the wrong size by their sales rep. They wouldn't make good on the mistake - no replacement/refund. Next the silicone seal was not applied properly at their factory on one of the door frames. I had to go pick some up and apply it myself. Now the bronze cladding is coming away from the frame - and they won't schedule a service to come until 35 days from my call. There s no follow up and no service - they don't stand behind their product and they blame everyone else for why their products are of poor quality.

Approximate cost of services:
$1,000.00
2 of 3 people found this review helpful.
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Company Response

Thank you for sharing your feedback. We do appreciate it.