Lux Windows & Glass Ltd

Windows & Doors Installation & Service
6875 9 Street NE Calgary AB T2E 8R9
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

92%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Lux Windows & Glass Ltd

Average customer rating:
9.2 10 (136 reviews)

Sort by

Lonca2000
Lonca2000
1 review Calgary, AB
10/10

Window Replacement

We decided to upgrade most of our windows after I noticed that our front bay window needed placement. We visited 5 windows Replacement Companies and after a long decision process we decided to go with Lux and I am glad we did. Besides having a minor order discrepancy the windows look absolutely great . The two installers named Ian and Brett did a phenomenal job installing the windows . Ian and Brett are very knowledgeable and passionate in what they do consequently their workmanship is excellent. I am thinking of replacing 4 more windows and 2 doors in the near future and I will be definitely be requesting the same installers to do the job. Great job Lux for having Ian and Brett on your team!!

Was this review helpful? Yes No
Company Response

Thank you for your message. Ian and Brett will love to hear your kind words, I will be sure to pass it on to them and the entire renovation team. Please call us if you need anything at all.

Jennifer in Calgary
Jennifer in Calgary
1 review Calgary, AB
10/10

Back Exterior Door Replacement

Lux Windows & Glass Ltd
403-276-7770
6875 9 Street NE
Calgary
AB
T2E 8R9
CANADA

The whole process was very easy and the professional staff did a fantastic job all the way along.

We have another door to do next year and we will use LUX again!

Was this review helpful?
Company Response

Awesome Jennifer!! Thank you for your review. Looking forward to working with you again next year :)

Fela in Calgary
Fela in Calgary
6 reviews Calgary, AB
10/10

New windows

We got two windows changed: the main bedroom and the kitchen. Being our old windows engineered , we were a bit worried about how that was going to be in practice. Everything looks great so far. House already feels warmer!
The staff were very nice, polite, professional and efficient. They left the house the same way they found it, plus nicer windows.

Was this review helpful? Yes No
Company Response

Thank you for the kind words. We really do have a wonderful team that really appreciates when our clients take the time to recognise them. Thank you again!

Greg in Calgary
Greg in Calgary
1 review Calgary, AB
10/10

Widows installation

Had 7 windows installed by Lux Windows . Went to the showroom and had help picking the right units for our house.

The salesperson was very pleasant and the installation went well ,the installer was excellent and cleaned up after the job was finished.

All in all a very good experience with no stress and I would recommend Lux windows without any hesitation.

Was this review helpful? Yes No
Company Response

Thank you Greg!! Wonderful that you enjoyed your Lux Windows experience. We always appreciate feedback :)

HomeStars in Toronto
HomeStars in Toronto
1 review Calgary, AB
10/10

Installation of patio door

We ordered & had a single patio door installed. The staff we dealt with were professional & knowledgeable. Our installer John was faced with challenges-older home he remained professional & helpful. He left our place so clean you would’t know we just had a door installed. Will use Lux again!

Was this review helpful? Yes No
Company Response

Wonderful!! Thank you for the lovely review. With winter around the corner, we hope you enjoy your view while staying toasty warm by your new patio door!! Let us know if you need anything at all, we are always here.
Thank you :)

Private User
Private User
Private User reviews Calgary, AB
10/10

Lux Windows

Had 4 windows created and installed by Lux. Both sets of orders where handled by Jackie. She is amazing at her customer service and ran us through all our options. I will say Lux had a faster quote/initial visit then other competitors we had out. On both installs the people out were professional and handled install with no issue. One of the installs was in a difficult place and the man who did it was able to get it done with no problems or cut corners. I would highly recommend Lux to anyone looking to get windows, local product by local people.

Was this review helpful?
Company Response

Jackie is fantastic and an outstanding member of our team!! I will be sure to pass on your kind words to her and our entire team. Thank you for providing us with your feedback :)

Koehn Window Renovations in Spruce Grove
Koehn Window Renovations in Spruce Grove
1 review Spruce Grove, AB
10/10

Made right November 6/Window Renovation Gone Terribly wrong

I would like to thank Laurie Korchinski, Branch Manager, for his time to make sure that their glazing team completed this project in a timely manner and that the finishing will be made right to our satisfaction. Am happy with new windows and would definitely recommend Lux.

Terrible service in Edmonton!!!! By Lux and their Glazing Company
Glazers are the worst!!! Look at the damage they did to my brand new frame by installing glass on the inside!!!
Then one piece of glass, weighing 230 lbs had a flaw, really you dont have any quality checks in place?!? and the glazers broke one of the windows either on install or on delivery and installed??? if it werent for my great contractor they would have left without saying anything.
Then when they come to replace the two pieces of glass a month later!!!
They dont have enough guys to lift the 230lb piece of glass so who knows when they will be back. My contractor is an angel having to deal with all these delays and bull!!!!!!

Was this review helpful?
Company Response

Thank you for providing us with you feedback, it is important to us. I so happy to hear that Laurie was able to help resolve the issues. If you need anything at all, please don't hesitate to contact us.

Window happiness  in Calgary
Window happiness in Calgary
1 review Calgary, AB
10/10

upper floor renovation with all old windows removed and new lux windows installed

We bought a kitchen window from lux and installed it ourselves...this was epic and way too much work. Bought the rest of the windows from lux and had THEM install them. uuuhhhh much better- things got done on time and without the back break (or fear of window break). Jackie was amazing to work with.

Was this review helpful?
Company Response

Thanks so much for the wonderful review. Glad we were able to help :)

Miter Renovations in Calgary
Miter Renovations in Calgary
1 review Calgary, AB
10/10

Full window and door replacement

We use Lux on all our major renovations for full window and door replacements. Great installers and quality product. Service is a amazing. I would not hesitate to recommend them.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your recommendation!!!! You guys are a great company to work with and we appreciate your business!!

Private User
Private User
Private User reviews Calgary, AB
10/10

Window Replacement

Had Lux install 10 windows this summer and what an amazing job they did.
The installation crew was clean , polite and professional.
The product looks amazing !
Sure glad I choose Lux Windows

1 of 1 people found this review helpful.
Was this review helpful? Yes No
Company Response

Thank you for your review, we appreciate your business. If you need anything at all please don't hesitate to contact us. Thank you again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Lux Windows & Glass Ltd

Lux Windows and Glass Ltd. offers the most complete line of windows and doors available anywhere in Western Canada. Our product is designed to withstand Canada's winter climate and meets the highest standards of durability, reliability and aesthetic appeal. Lux Windows was build on our commitment to quality and customer service. Ask us about the Alberta Energy Efficiency Rebate Program!

CATEGORIES
Windows & Doors Installation & Service
WEBSITE
http://www.luxwindows.com/
YEAR ESTABLISHED
1969
NUMBER OF EMPLOYEES
150
MEMBERSHIPS
Approved Contractor for the Alberta Energy Efficiency Rebate Program
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.