I have a 2yr old Frigidaire Dishwasher Model FGID2474QF3B. The normal and heavy cycles do not complete their cycles. Error codes present i20, i60 and i11. Al Gillard was the tech who attended. Very pleasant at first and attempted to resolve the issues. Problem not solved. He said I need a new control board ($200). Board ordered and installed…did not solve my problem… Control board not defective.
Called Frigidaire and the codes present do not have anything to do with control board!!
The problem was the pressure switch. Spoke to Al about the misdiagnosed problem and he became very defensive , rude and condescending. He said they were finished with me and hung up.
$450 later and my dishwasher isn’t repaired.
VERY POOR CUSTOMER SERVICE AND UNABLE TO PROPERLY DIAGNOSE PROBLEMS
BETTER BUSINESS BUREAU GAVE BEECROFT A ‘C’ RATING AFTER SEVERAL COMPLAINTS LODGED AND NOT RESOLVED!!!
I WOULD NEVER RECOMMEND THEM