Verdun Windows And Doors

We ordered the windows in the fall of 2020 for our cottage. Price was held for the spring install in our cottage. a couple of weeks before they were to install we were called to say that the order would be behind a month and installed May 19th. We had decided to sell the cottage a couple of weeks before hearing this and it was sold by the time they advised us with our closing being May 20th. The sale expectations were that all would be done and this was voiced to the company who then, suddenly, could install on time to avoid the inevitable legal issues involved in a property not closing and causing a chain reaction in deal fails.

Once install started, the staff was working well. Stayed distant and wore masks. No real issues to speak to but they left the window on the upper floor open with no screen and a squirrel gained access. The next day staff seemed unbothered by their letting the squirrel in and the company never bothered to comment on it either.

On the third day of installation, the installer changed again to another guy who was far quicker than the first crew and could have possibly cost me a day less in work loss as i had to stay at the cottage for the three days.

Overall, the company using COVID as an excuse was off-putting since they were still able to have all the cottage windows installed in a couple of weeks following but said they had no parts to build them. That was a really fast build and change of schedule which we believe was unnecessary.

They were quick to request the review but have yet to ask if all was good.

Not really the performance we were expecting.
I have deducted one star for the scheduling, one for the squirrel, and one for the lack of communication.

I am editing my stars given for you saying you have nothing on file. Using the same reply to all who give you a review that does not make you shine is not professional as you DO have emails from me and clearly did not intend on replying had we not reviewed you. Sad business practices. Dont bother replying to make it look like you actually cared about our project.