Hello Karen, we are sorry to read about your disappointing experience. If there are any outstanding concerns for your order or for your family member's please do not hesitate to reach out for an update or to report a new concern. We will repair or replace any incorrect or defective item.
Hello Private User, thank you for your patience and for your understanding with the ongoing supply issues and we hope that your installation was not delayed far beyond the initially estimated timeframe. We apologize and are sorry to hear that there was an issue with part of the order and hope that you were not made to feel that you were at fault for whatever the concern was. We are pleased to hear that these problems were fixed and you have been left with a finished product that you were expecting when you chose Verdun. We would greatly appreciate the opportunity to work with you again on your next project and trust that we will be able to provide you with a better experience.
Thank you for the great review!
Thanks for the great rating and feedback!
Hello Rebecca, we apologize that there is work to do to complete your project. Please be assured that we take your concerns seriously and are doing all that we can to prioritize a resolution for you and your family. We are looking forward to completing the work at your home at the earliest possible date and leaving you with a finished product you can enjoy and benefit from.
Hello Private User, we are very sorry to hear about your disappointment with your window or door replacement project. If you could kindly let us know which order and installation this is in reference to we would be happy to assist and would hope to bring your concerns to a resolution as soon as possible.
Hello, thank you for the great rating, we are very happy to hear you received good service and are happy with your new door. Thank you for your suggestion as well for the work area, it is always our goal to leave little to no mess for the homeowner after the installation. We will remind all of our teams of the importance of this. Thanks again!
Hello, thanks for the great review and for the nice shout out to Josi! Glad to hear she was helpful and left a good impression on you.
Hey Nicolas, thanks so much for the great review and for highlighting the Verdun team members who worked on your window replacement. We are thrilled to hear how pleased you are and look forward to working with you again when you're ready to replace your door. Hope you are enjoying and benefitting from your new windows already!
Hi Joseph thank you very much for the great comments and feedback for your installers, we greatly appreciate it.
Our History
Verdun Windows and Doors has been proudly serving the Ottawa-Carleton region since 1982. Before the doors opened, we laid out 4 key core principles to our business that we constantly recommit ourselves to:
- Integrity our reputation is based on it. We have a genuine appreciation for your business and patronage.
- Honesty in everything we do. This is the only way to build trust with our customers.
- Efficiency in every aspect of our business. From manufacturing, to sales, to installation, to the follow up post sale.
- Accuracy whether we’re pricing a job out for you, or measuring on an installation, accuracy ensures that no surprises come up inconveniently.
Where We Are Today and Our Future - 38 years later and growing…
200 employees
42,000 square foot one-of-a-kind manufacturing facility in Ottawa
The largest installation team in the Ottawa-Carleton region for residential window replacements and new installations
National industry leading organization
Our future doesn’t include just being content with our industry-leading reputation. Part of our success has been a constant re-commitment to the principles which have brought us to where we are today. When you give us the opportunity to earn your business, we take that trust very seriously and appreciate it — the same way we did over 38 years ago.
Vinyl windows, replacement windows, new windows, casement windows, double slider windows, double hung windows, fixed windows, custom windows, awning windows. Patio doors, front doors, side doors, back doors, Window, door and patio door installation. Siding installation. Custom window installation, Front door, side door, patio door, casement, double slider, double hung, fixed, bay window, half moon, custom sizes, colors, trellis & glazing.
