Installation of new front doors
- Company Response
Hi Andy, We are so happy to hear that your love your new doors! Thank you so much for choosing Verdun Windows & Doors
Hi Andy, We are so happy to hear that your love your new doors! Thank you so much for choosing Verdun Windows & Doors
Thank you so much for your review! We will defiantly be in touch shortly with that screen.
Hi There, We would like to apologize for the issues you are experiencing. We understand how frustrating that it can be when an installation date gets moved. I have gone over your file and noticed that after your first installation date, we were back at your house within 6 business to complete this service! Only to notice that one of your windows was made incorrectly and could not be installed! Windows can be very tricky at times and the slightest change could mess up everything! We made sure to order a new window for you on the same day! We then had an installation date set to get the job completed on Dec 14 which was 11 days after. Due to unforeseen circumstances, We needed to reschedule your installation. We defiantly tried our hardest to make everything work for the installation date that we gave you but some things are just out of our control! During these tough times we need to ensure that we are doing our part in keeping our customers and staff safe at all times! This would be the reason we are running at 70% compacity, as you mentioned in the email above. Please note that in our industry, we close down every year for the holidays for 2 weeks to give our staff some much needed time off to spend with their families and that started on Dec 18. Which would be the reason for your Jan 27 completion date as your product would be arriving in time for the installation date. We are truly sorry for any delays you might have experienced!
Hi Jay, Thank you for this great review! We are thrilled to hear that our installers took their time and got the job done right!
Hi Christiane, What a great review! I will make sure to pass along your kind words
Hi, Thank you for this wonderful review!
Wonderful
I will make sure to communicate your comments to the group
Best regards
Alec
Thank you for reviewing your experience with us.
Wishing you a great evening.
Kind regards
Alec
Thank you for your review! We are sorry that your order had some delays due to pandemic. We hope that you loved the end results!
Thank you so much Karen! We will make sure Joe sees your comment. Thank you for choosing Verdun Windows and Doors.
Our History
Verdun Windows and Doors has been proudly serving the Ottawa-Carleton region since 1982. Before the doors opened, we laid out 4 key core principles to our business that we constantly recommit ourselves to:
- Integrity our reputation is based on it. We have a genuine appreciation for your business and patronage.
- Honesty in everything we do. This is the only way to build trust with our customers.
- Efficiency in every aspect of our business. From manufacturing, to sales, to installation, to the follow up post sale.
- Accuracy whether we’re pricing a job out for you, or measuring on an installation, accuracy ensures that no surprises come up inconveniently.
Where We Are Today and Our Future - 38 years later and growing…
200 employees
42,000 square foot one-of-a-kind manufacturing facility in Ottawa
The largest installation team in the Ottawa-Carleton region for residential window replacements and new installations
National industry leading organization
Our future doesn’t include just being content with our industry-leading reputation. Part of our success has been a constant re-commitment to the principles which have brought us to where we are today. When you give us the opportunity to earn your business, we take that trust very seriously and appreciate it — the same way we did over 38 years ago.
Vinyl windows, replacement windows, new windows, casement windows, double slider windows, double hung windows, fixed windows, custom windows, awning windows. Patio doors, front doors, side doors, back doors, Window, door and patio door installation. Siding installation. Custom window installation, Front door, side door, patio door, casement, double slider, double hung, fixed, bay window, half moon, custom sizes, colors, trellis & glazing.