Action Furnace Inc

Heating & Air Conditioning
4086 Ogden Road SE Calgary AB T2G 4P7
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86%

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Reviews for Action Furnace Inc

Average customer rating:
8.6 10 (300 reviews)

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alanegelnick in Edmonton
alanegelnick in Edmonton
0 reviews Calgary, AB
10/10

Furnace and hot water tank

Great fast efficient knowledgable service
Clean and pleasant installers
From estimate to installation
Alex who gave me the quote and Andrew the tech/ installer and his co-worker
Not forgetting the office staff
All 5 stars and beyond!!!!
Thank you
Alan and Paula

Approximate cost of services:
$10,000.00
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pat in Toronto
pat in Toronto
1 review Edmonton, AB
10/10

Furnace service

Our yearly maintenance is done with Action Furnace and the service man Edward was very thorough and explained everything he was doing with the furnace and also changed the batteries in our thermostat as well. We are very satisfied with the service provided

Approximate cost of services:
$130.00
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Denise Pelletier from Calgary
Denise Pelletier from Calgary
0 reviews Calgary, AB
0/10

Dishonest Practices

Called Action Furnace for an annual furnace inspection/clean. Technician arrived & said both heat exchangers were defective one had loose rivets and the other had a loose seal. He said there was a risk of a carbon monoxide leak & gave me 3 options, 1) do nothing, 2) replace heat exchanger ($3000) or 3) replace the furnace and offered to set up an appt for me to meet with a Comfort Advisor to discuss prices of a new furnace. I paid $140 for the inspection/clean & the invoice stated a full inspection had been completed, including the cleaning of the fire sensor. Heat exchanger defects were noted a fail at the rivets & there were some signs on the secondary heat exchanger that it was also starting to fail. There was no mention of a loose seal.

I met with the Comfort Advisor & feeling stressed about potential health & safety risks &/or that the furnace could stop working, booked an installation for the very next day ($6200). Later I had second thoughts so cancelled the install and made arrangements for a second opinion. Imagine my surprise when the technician showed me that the furnace hadnt been cleaned at all, even the fire sensor! He confirmed the primary heat exchanger didnt have rivets, it had screws, so there could not be a fail at the rivets. Nothing was loose. As for the secondary heat exchanger, there was a loose seal on the panel, he repaired in 60 seconds by simply removing the screw, flattening out the seal, and putting the screw back on. There was no sign of anything starting to fail. The furnace is in top condition. I felt Id been completely taken advantage of by Action Furnace and given inaccurate information in the hopes Id purchase a new furnace.

I was reimbursed $140, after 20 minutes talking to a Manager. Id have a hard time recommending Action Furnace to anyone looking for an honest and competent technician & find the wording on the website to be debatable Exceptionally Friendly, Well-Trained, & Highly-Skilled Technicians.

Approximate cost of services:
$140.00
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Jackie M
Jackie M
2 reviews Calgary, AB
10/10

Installation of New Furnace, Air Conditioner and Humidifier

I just want to thank Action Furnace for great customer/sales service and the installation services that they provided. I had to replace my furnace (almost 21 years old) and decided to get an air conditioner and humidifier installed as well. I am grateful to everyone who helped me from the administration staff, sales staff and especially the to installers. The was completed in 2 days and all city inspections were approved.

Thanks again for everything!!

Approximate cost of services:
$15,500.00
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Cheryl in Calgary
Cheryl in Calgary
0 reviews Calgary, AB
10/10

Product and Service

I would like to compliment James on his work that he does for your company. He is always friendly, professional and does his job very well. We have had James to our house for the furnace, air conditioner and hot water tank, all purchased at Atlas Furnace. Our last purchase was a hot water tank. Great work, James.

Cheryl and Warren Rowley

Approximate cost of services:
$4,000.00
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Sheri
Sheri
1 review Calgary, AB
10/10

Furnace leak

Action Furnace is great! Quick to respond, arrived on time. Did great work. I will keep using these guys. Thankfully the problem was covered by warranty.
The technician, Mario, was excellent.

Approximate cost of services:
$90.00
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Becca in Calgary
Becca in Calgary
4 reviews Calgary, AB
10/10

New HVAC system instal

These guys were quick to book us in and very fair with pricing. The finance option they provided was a big selling point for us as we needed the furnace done ASAP since it broke right as the cold weather hit us!
We also had the AC replaced as it was old and really sucking up our energy bill.
We did have an issue a few weeks later with the furnace not turning on, they came the next day and spent all day making sure it was fixed. Turned out it was a manufacturer issue they hadnt seen before, learning lesson for him going forward so it was a win!
Really appreciate these guys in all they did. Would highly recommend :)

Approximate cost of services:
$13,000.00
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Pauline T. Hall
Pauline T. Hall
1 review Airdrie, AB
10/10

Airdrie, Alberta Furnace Repair Due to Frigid Temperatures

Excellent service, and booking couldn't have been simpler.
I gave them a call to make the appointment, and they were prompt when they arrived. extremely efficient in their job, and they made sure that everything was functioning properly. They ensured that I had a complete comprehension of how everything operated.

Approximate cost of services:
$525.00
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Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace assessment

Chad, from Action Furnace was knowledgeable and personable. Ww really appreciated his straight forward approach in assessing our furnace issue.

We have used Action on a number of occasions and
they have consistently provided good service and great follow up.
We would not hesitate to recommend this company.

Approximate cost of services:
$90.00
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Private User
Private User
Private User reviews Calgary, AB
1/10

Furnace Quote

I had an A/C tune up completed (Jacob was excellent and explained everything well), but informed me that there was a safety issue with my old furnace. A few days later I had a person from Action Furnace come and give me a quote. The prices were astronomical, and there was some pressure to book the installation immediately if I wanted to get a discount. I'm grateful that I did my due diligence and had another quote - it was a full $2000 cheaper for a better quality furnace. Even a condensate pump quote was inflated at more than double the price. Needless to say, I was shocked and disappointed. Would never recommend for furnace install. However, as mentioned, the A/C technician was excellent.

Approximate cost of services:
$230.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Action Furnace Inc

Home of the Fixed Right Or It's Free Guarantee! Action Furnace has been proudly serving Albertans for 40 years. When you're looking for a furnace sales and repair company, we hope you'll remember Action Furnace. We post specials frequently so visit our website and then give us a call for discounts, contests, and free service giveaways. So whether you're buying a furnace, air conditioner, indoor air quality system, water heater, or humidifier we're there to help you and our work and prices are guaranteed to be the best.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
High Efficiency Furnaces, Central Air Conditioning, Hot Water Tanks, Direct Vent Tanks, Tankless Hot Water Systems, Humidifiers, Water Softeners, Indoor Air Quality, Advanced Filtration Systems
SERVICES
Furnace & Air Conditioning Repair, Duct Cleaning, Scheduled Furnace Tune-ups
BRANDS
Amana, Goodman, American Standard, Bryant, Rheem/Ruud, York, Comfortec
WEBSITE
http://www.actionfurnace.ca
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
180
RETURN POLICY
Satisfaction Guaranteed
PAYMENT METHOD
Visa, MasterCard, Cash, Cheque, Low Interest Financing
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
12 years parts and labour warranty on all installed heating and cooling systems.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.