Action Furnace Inc

Heating & Air Conditioning
4086 Ogden Road SE Calgary AB T2G 4P7
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79%

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Reviews by rating (past 12 months)

Reviews for Action Furnace Inc

Average customer rating:
7.8 10 (128 reviews)

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JE in Calgary
JE in Calgary
1 review Calgary, AB
10/10

Furnace tune up and duct cleaning

Dillon who came to our house was friendly, efficient and was very knowledgeable. He was also very patient and kind to my 5 yr old son who was interested in everything that was going on and asked at least 100 questions. Thanks Dillon :)

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Company Response

Hi there, Thanks for your review! We are happy to hear that you were happy with Dillon's service. We will make sure to pass on this review to him. Thanks for choosing Action Furnace!

Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace and duct cleaning

We had Nelson come and do a check up on our furnace and clean our ducts. He was very personable and did a great job explaining what he did. He was also very fast and didn’t take long to finish the work.

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Private User
Private User
Private User reviews Calgary, AB
10/10

Excellent and Prompt Service

I called around 8:30am Sunday and a tech was able to come less than 2 hours later. After a very quick troubleshooting, it was determined all we needed was a hose clamp. Because we were able to buy one and attach it ourselves, the tech was so kind not to charge us for the visit. He was courteous and polite and very informative. I’ll always call Action Furnace!

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Company Response

Hi there. Thanks so much for the review. We are happy we were able to service you so quickly and that you were happy with the service we provided.

Charlene G in Calgary
Charlene G in Calgary
1 review Calgary, AB
10/10

Furnace and A/C replacement

Excellent service from my first call to Action Furnace. Their sales staff are very knowledgeable on products. Installation was a smooth process, excellent workmanship. Also had all ducts cleaned. Action furnace uses a machine directly hooked into the furnace-no need for huge hoses coming through open windows. Technicians all have superb product knowledge.

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Company Response

Hi Charlene, thank you so much for your review. We are glad to hear you had a good experience from the time you called the office until the install was completed. Thanks for choosing Action Furnace!

AJ in Calgary
AJ in Calgary
1 review Calgary, AB
6/10

Furnace wasn’t coming on when we turned up heat, kept trying to turn on but didn’t.

I guess we got charged an extra amount because he came after hours.... we were not told about that when they called us, we had him do work on our furnace but we are still having issues. We also asked about our ventilation fan, but he didn’t really answer that problem.

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Company Response

Hi Aj - Could you please give us a call at the office. We do not charge extra for after hours. Our diagnostic and charges are the same during the week day as it is evenings and weekends so I would like to look up your account to see what happened. I would also like to fix the issue that you are having if we did not fix it when we came out there. Thank you.

Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace servicing and duct cleaning

Arrived on time, polite and friendly. Were honest about the condition of my furnace in that it was old but still running well. I appreciated that they were not lieing to make a sale. Duct cleaning was well done, blew air through all the vents and sucked everything out of the furnace.

Furnace is running much better now.

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Company Response

Hi there, thank you so much for the review! Thank you for the kind words - we really do appreciate the feedback. Thanks for choosing Action Furnace!

Bailee in Strathmore
Bailee in Strathmore
1 review Strathmore, AB
10/10

Excellent service

Action furnace called to schedule my yearly furnace and duct cleaning and we're able to come within 2 weeks of the call. The technician was super friendly and very knowledgeable.

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Company Response

Hi Bailee,
thanks so much for the review! We are glad you were happy with the service. Thank you for choosing Action Furnace!

Marilyn in Toronto
Marilyn in Toronto
1 review Edmonton, AB
10/10

New gas furnace

My experience with the staff of Action Furnace was exceptional from start to finish . Steve the salesman,Nick the supervising installer, Jay the totally professional hands on installer and Catherine the driller were all extremely knowledgeable, dedicated and friendly professionals
I would recommend this company to anyone
Thanks Action Furnace for a job well done

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Company Response

Hi Marilyn. Thank you so much for the review! We are so pleased to here you were happy with the service we provide from the beginning of the process to the end. Thank you for choosing Action Furnace! We will be sure to pass on your comments to all the employees involved.

Dale in Edmonton
Dale in Edmonton
1 review Edmonton, AB
9/10

Service

Furnace was installed in the spring. AC worked flawlessly, however the furnace itself has been problematic.
Action Furnace’s responses have been excellent. Their service technicians are very knowledgeable and have been very courteous and informative about the issues regarding the manufacturer’s problems with the model of furnace installed.
Hopefully all the issues are resolved and the furnace will perform without any more issues for the rest of its expected life.

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Company Response

Hi Dale, thank you for the review. We have since spoken to the technician and he has confirmed that there should be no further issues. If you do still have any questions or concerns please do not hesitate to give our office a call. Thank you!

Randy in Okotoks
Randy in Okotoks
1 review Okotoks, AB
10/10

Furnace Replacement with new a/c

My old furnace failed. I was not able to find a “local” shop with availability for at least four or more days. I used Action Furnace in the past when living in Calgary. After checking their website I called to confirm they did service my area. From that call to completed new insrallation of the furnace and additionally a/c the entire process took 4 days. Everyone I interacted with were professional polite and easy to work with. I would not hesitate to use them again. I was very pleased with interacting with my installers as well as the comfort advisor and service tech. The lady who took my call got things moving quickly and was always informed of when each person was on their way so I was not kept waiting.

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Company Response

Hi Randy - WOW thanks so much for your review! We are so pleased to hear that you were happy with our service right from the initial phone call to the office, to the Service Technician, the Comfort Advisor and to the installers who installed the furnace. We take pride in our honesty, processes and procedures and we are happy to hear that you appreciated them. We will make sure that all employees involved and their managers know about your kind words. Thank you so much for your patronage as well as choosing Action Furnace for all your home comfort needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Action Furnace Inc

Home of the Fixed Right Or It's Free Guarantee! Action Furnace has been proudly serving Albertans for 30 years. When you're looking for a furnace sales and repair company, we hope you'll remember Action Furnace. We post specials frequently so visit our website and then give us a call for discounts, contests, and free service giveaways. So whether you're buying a furnace, air conditioner, water heater, or humidifier we're there to help you and our work and prices are guaranteed to be the best.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
High Efficiency Furnaces, Central Air Conditioning, Hot Water Tanks, Direct Vent Tanks, Tankless Hot Water Systems, Humidifiers, Water Softeners, Indoor Air Quality, Advanced Filtration Systems
SERVICES
24/7 Furnace & Air Conditioning Repair, Duct Cleaning, Scheduled Furnace Tune-ups
BRANDS
Amana, Goodman, American Standard, Bryant, Rheem/Ruud, York
WEBSITE
http://www.actionfurnace.ca
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
100
RETURN POLICY
Satisfaction Guaranteed
PAYMENT METHOD
Visa, MasterCard, Cash, Cheque, Low Interest Financing
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 years parts and labour warranty on all installed heating and cooling systems.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.