This company promised to do everything and failed in many ways. Refrigeration equipment came in wrong dimensions and electrical phase and late, mistakes were made during rough in as to placement of water lines, wouldn't give credit on work that never got done.
- Company Response
Thank you for sharing your feedback about your recent experience with us. You have been a valued customer of ours for nearly a decade and we really do appreciate what you have to say, whether positive and negative, in confidence or via public forum.
We acknowledge that the recent project we worked on together did not go as planned or scheduled, as is sometimes the case with large-scale contracting jobs such as yours when there are multiple trades and companies involved in the process.
Should you want to discuss this matter further in person we would be more than happy to sit down with you and work towards a mutual resolution. We would love the opportunity to make this right as we do not like to see our customers dissatisfied with our work or our service.
Thank you again for your valuable feedback.