Affordable Quality Roofing

Gutters & Eavestroughs
520 Mountain Hwy North Vancouver BC V7J 2L4
Write a Review
Write a Review
HomeStars  >  Gutters & Eavestroughs in Surrey  >  Affordable Quality Roofing
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

74%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Affordable Quality Roofing

Average customer rating:
9.2 10 (23 reviews)

Sort by

Sharon in Langley
Sharon in Langley
1 review Langley, BC
10/10

Very good customer service.

Had new torch on done by another company about 5 years ago.
Drip leak in 4 places, called company that did roof and they would not come out to fix. Typical! Called Affordable Quality Roofing and they had their man out within 3 hours, in the dark, howling wind and pouring rain. Located leak (poor work from other company) and patched it up. Affordable guarantees a second call included in the price if it still leaks. I have not doubt they will be true to their word. Justin gave great customer service. Wish I had known about Affordable when I needed the whole roof done because if this small issue is an example of their great customer service I am sure they would have done an outstanding job with the whole roof! We are waiting to see if the leak comes back. Thank you Justin and Jose!

Was this review helpful?
Peter from North Vancouver
Peter from North Vancouver
1 review North Vancouver, BC
10/10

Roof replacement with asphalt shingles

Phil was our contact on the replacement of our asphalt shingles and was very prompt providing a quote. He was most attentive to all details and and within two weeks we were re roofed. The crew did a great job and the site was left very clean. I was at home during the work and was on the roof many times and could see that all that the crew knew what they were doing. Phil did a follow up and personally adjusted some flashing over a bay window that I had questioned. We have had some heavy rain since the completion of the roof and not a hint of a leak. All is well. Thanks for a job well done

Was this review helpful?
Mrmpaul from North Vancouver
Mrmpaul from North Vancouver
1 review North Vancouver, BC
8/10

Roof, Gutters and Skylights replaced

Our roof was on it's 23rd year of a 20 year guarantee and we started to put out quotes for a complete replacement. I received six quotes and after reviewing and talking to the different companies, decided to go with AQR. They were quick, efficient and they did a great job. We had a small problem with the roof and they were back to fix the problem within a few days. We have had some pretty heavy rains and no problems with the roof, gutters or skylights. Phil is excellent at communicating with the customer and also easy to get ahold of.

Was this review helpful?
Trisha Mason from North Vancouver
Trisha Mason from North Vancouver
1 review North Vancouver, BC
10/10

new roof

Our roof has been in need of replacement for many years but we held off because of cost involved. I was pleasantly surprised by the quote given to us by Phil. We had a chat with him about exactly what we were looking for and he gave us very professional advice. He was friendly, straightforward and easy to talk to. He gave the impression of knowing his stuff and could easily answer our questions and concerns. The crew were fast, efficient and pleasant. I have dealt with many contractors in the 30 plus years we have lived here with varying degrees of success. Phil and QAR are easily the best.

Was this review helpful?
Barry Robinson from North Vancouver
Barry Robinson from North Vancouver
1 review North Vancouver, BC
10/10

New Roof

They were efficient, clean, and the quality control on the follow up inspection was something we certainly appreciated. Basically all in all dealing with Affordable Roofing was a positive experience and achieved the results we were looking for at a competitive price.

Was this review helpful?
Lisa from Surrey
Lisa from Surrey
2 reviews Surrey, BC
1/10

new roof

Just over a year later, we are still unsatisfied with our new roof.

We felt we did our due diligence researching companies, and we drove to Vancouver to view previous work done by Affordable Quality. Beware: adresses provided in the binder are from work done with Affordable's previous owner. Perhaps this is the discrepancy in quality. In addition, on the first day of roofing, the truck read "Joe's Construction" and I feared they had contracted our job out. Justin, the company representative, assured us that the two companies had merged.

We have now what appear to be ripples in several surfaces of our roof; an independant inspection suggested that the underlay was misapplied and therefore affected the roof's shingles. In certain light it is very noticeable.

Clean up was atrocious. We found nails all over our driveway as well as sharp pieces of wood. Oil stains from a compressor were left on our concrete. The roofer who returned to "clean up" used WD40 and now our concrete has been stripped in the same areas, which looks just as bad. We had to clean up the nails ourselves.

Justin, the representative, assured us that our shrubs and trees would be covered. This did not happen. Roofing material fell into trees and shrubs and damaged them. We are still finding this material as we garden and landscape.

The owner knocked one hundred dollars off our $21, 000 bill for our trouble.

Our gutters were damaged by the ladders, and the inspector stated that this was avoidable but the roofers were careless.

When we expressed our concerns, excuses were made:
a) the ripples would flatten with heat (one summer gone, still looking at them!)
b) the mess in the driveway was left by the bin company and had nothing to do with Affordable Quality (didn't they hire them?)

In short: Affordable? No. Quality? No.

The company's owner knows we were unsatisfied but has not followed up. I invite him to do so and I will remove this review.

Thanks.

Was this review helpful?
Robert Lowther from Coquitlam
Robert Lowther from Coquitlam
2 reviews Coquitlam, BC
9/10

old house, new roof

We recently had our roof replaced by Affordable Quality Roofing. You run a very professional company we were very impressed with your presentation, communication, everything arriving on time and your extremely hard-working crew made for a very pleasant experience. Everything went perfectly and just as planned.

Was this review helpful?
Delta
Delta
2 reviews Delta, BC
10/10

Torch-On Roof

We hired Affordable Quality Roofing to remove our old tar and gravel roof and replaced it with Torch-On ... A great job was done by Josè and his crew - thanks guys!. Terry was fantastic to work with and he handled everything very professionally. Would highly recommend.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Affordable Quality Roofing

For almost 30 years Affordable Quality Roofing has been dedicated to providing it's roofing and gutter clients with the highest level of workmanship and customer service. Come join us in Vancouver's best Roofing and Gutter Showroom! Specializing in high-end roofing installation, we can help with residential, strata, commercial, new construction, ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.