Milton Hardwood Floors

Floor Laying & Refinishing
HomeStars  >  Floor Laying & Refinishing in Milton  >  Milton Hardwood Floors
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.
92%
This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Quote Requests and Reviews.
Reviews by rating (past 12 months)
18
0
2

Reviews for Milton Hardwood Floors

Average customer rating:
9.4 10 (91 reviews)

Sort by

Private User
3 reviews Milton, ON
10/10

Belle was very helpful helping us choose the right hardwood for our home. Service was fine and even very quick on additional bullnose pieces added later. The floors look fantastic, we are very pleased.

Job Price
Was this review helpful?
Company Response

Thank you for the terrific review and thank you for entrusting us with your hardwood floor project. We hope you enjoy your hardwood floors over the years. We are here to provide you with any answers you may have when it comes to keeping your floors looking great. Thank you again, Milton Hardwood Floors.

Paul aka Howie in Milton
1 review Milton, ON
0/10

We were recommended by another family and from looking at Homestars reviews. Belle made choosing what we wanted easy, with lots of recommendations and suggestions, as well as promises that it would look great. However the execution was really poor.

1) Ensure Kevin is not the hardwood installer. He is on the phone constantly. Bad mouths Belle all the time. Gouged our floor in 7 spots (found so far). Tried to repair a deep one by filling it with putty when Belle told us the board had to be replaced. So he comes back unannounced at 6pm on a Sunday, and triggers our CO detector. Then there is the mangled baseboard with huge gaps, nails sticking out all over the place, etc. They were supposed to caulk the gaps (promised by Belle) and never did. And finally a piece of trim that they damaged, that was supposed to be replaced by them, and they have never come back to fix it - which is visible as soon as you walk into the house!

2) The stair treads have 1/16 to 1/8" gaps between the treads and the wall. There should be none as I have been told by other installers.

3) The stain guy leaned on a stair post and the nosing lifted. I was informed that they could make a repair from the painted wood below so the nosing and post would not be damaged. Instead they drilled a hole in the nosing and one in the post, filled with plugs, and then just stained. They were not sanded before being urethaned. The 2 patches are rough as a mop gets snagged on them all the time, and quite visible. I have asked for the post and nosing to be replaced, but no response as the expensive railing will have to be replaced too and they don't want to pay for it.

4) We had to touch up the stair stain (we found 3 spots missed)

Note that you will have to clean stain off the floor and railing posts yourself, and clean/vac everything (we were promised a cleaner to come afterwards, but nothing materialized).

This has been a nightmare and we wish we had not gone with them.

Job Price
Was this review helpful?
Mike G.
2 reviews Milton, ON
10/10

If your looking for the best service and best selection go and see Belle at Milton Hardwood. You will not be disappointed. If it's solid hardwood or engineered this is the store to visit.

Job Price
Was this review helpful?
Company Response

Wow! We are blushing! Thank you for posting a review. It really means so much to us when our customers shout out how happy they are with the service and products we sell. I will let Belle know of your kind words! We hope you enjoy your floors for many many years to come! Thank you for your business. Best regards, The Milton Hardwood Flooring Team.

Laurenjenn in Milton
1 review Milton, ON
10/10

Belle was great with helping us pick our flooring
Very happy with the service and how everything worked out highly recommend this place to anyone looking for quick and helpful service

Job Price
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

We are so pleased to hear how happy you are with your floors and service. Thank you for the recommendation and we will let Belle know of your kind words. Enjoy your hardwood floors! Thank you for your business.

Private User
1 review , ON
10/10

When compared to the same product installed by the builder on our main floor - Milton Hardwood cannot be beat. Their care and attention to detail is quite evident. After installation the flooring was still in pristine condition no scratches no scuffs and no gaps between the boards. Thanks Again Milton Hardwood. Looking forward to using you again for our basement renovation! -

Job Price
Was this review helpful?
Company Response

Thank you very kindly for your review and kind words. We aim to please and it's all about customer service to us. We hope you enjoy your floors for many years to come. Thank you so very much for your business. Much appreciated! From, Milton Hardwood Flooring Team

Avi in Milton
1 review Milton, ON
10/10

Great service from Joe

I need some warranty work done to my floors after three years. Joe took this task and made sure the work was perfect. I would also like to thank Belle for the follow up and the home visit to see the problems.
Floor look and sound great.............

Thank-you very much for above and beyond service
Joe and Belle

Job Price
Was this review helpful?
Company Response

Happy to hear you are enjoying your floors and that Joe and Belle made sure all went extremely well. We appreciate the review! Best regards, The Milton Hardwood Flooring Crew.

RP in Milton
1 review Milton, ON
10/10

Richard is the best! We just did our entire main floor in Superior Maple....and it is AMAZING! We couldn't have asked for better pricing and service! What a great experience working on this labour of love with Richard. We can't thank him enough!
Roni & Darren

Job Price