Milton Hardwood Floors

Floor Laying & Refinishing
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92%
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Reviews by rating (past 12 months)
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2

Reviews for Milton Hardwood Floors

Average customer rating:
9.5 10 (98 reviews)

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Susan A in Milton
1 review Milton, ON
10/10

I am a about to begin a kitchen renovation and decided to go back to Milton Hardwood because of the great experience I had before. The experience this time was no different. Belle is patient, knowledgeable and eager to help you find a floor that fits your needs and budget. They have a variety of different styles and prices for you to choose from. I highly recommend them!

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Private User
1 review Kleinburg, ON
10/10

we started our project back in oct to install hardwood in our house (both floors). We mostly research online and came across Milton Hardwood reviews on home star. so went there on a Friday when store was about to close. However Balla was really helpful. She took her time to understand our needs , budget and answered all of our questions , even though it meant for her to stay a little longer that day. From that day on there were few more meetings and she came by to our house to do measurement. We were really impressed by her professionalism, attention to detail and keen interest in her work. She gave us helpful advice and guide us through the selection process. afterward we checked out few other places but we were already sold and we went ahead with Milton Hardwood due to Bella is excellent service. we were not wrong with the decision and we are very satisfied with hardwood , installation and customer service provided. Thank you Milton Hardwood.

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 Caledon customer in Caledon
1 review Caledon, ON
10/10

Belle was so helpful and knowledgeable in explaining how to maintain our newly installed hardwood flooring. She took the time to explain everything in detail which is a rarity these days in customer service. If you need hardwood flooring or have questions regarding your floor, just call Belle.

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A head above real estate in Milton
1 review Milton, ON
10/10

What a great experience! We purchased an older home and needed new floors throughout. Belle and Jesse were amazing at handleing our initial needs and kept in close contact right until the end. Joe, and his crew, did an incredible job on installing the flooring.
Well worth every penny!!

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Scott in Milton
1 review Milton, ON
10/10

Great product, we have used them in both houses. Great service from the team helping to choose the right floor, allowing us to take home many different samples to get it right.

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Patrick M in Milton
1 review Milton, ON
10/10

Fantastic service from top to bottom. The installers were extremely professional and I am very satisfied with the work. Belle in the office was a pleasure to deal with and really helped with measuring and colour selection. Milton Hardwood is the only stop you need for your flooring.

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Company Response

We are so happy that you are enjoying your new floors. We appreciate you taking the time and posting a review! We will let Belle know of your kind words. Be sure to contact us for any floor questions or floor maintenance tips you may need. Best regards, Olivana at Milton Hardwood Floors

Private User
1 review Milton, ON
10/10

Great experience. Belle was very knowledgeable and helpful in assisting us in selecting the right product. Our installer Jerry was experienced and did a great job. Very satisfied. We would definitely recommend.

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Company Response

Thank you for your review. Very much appreciated! I will pass on the great comments to Belle and Jerry. Enjoy your new hardwood floors! All the best. From the Milton Hardwood Team.

Private User
3 reviews Milton, ON
10/10

Belle was very helpful helping us choose the right hardwood for our home. Service was fine and even very quick on additional bullnose pieces added later. The floors look fantastic, we are very pleased.

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Company Response

Thank you for the terrific review and thank you for entrusting us with your hardwood floor project. We hope you enjoy your hardwood floors over the years. We are here to provide you with any answers you may have when it comes to keeping your floors looking great. Thank you again, Milton Hardwood Floors.

Paul aka Howie in Milton
1 review Milton, ON
0/10

We were recommended by another family and from looking at Homestars reviews. Belle made choosing what we wanted easy, with lots of recommendations and suggestions, as well as promises that it would look great. However the execution was really poor.

1) Ensure Kevin is not the hardwood installer. He is on the phone constantly. Bad mouths Belle all the time. Gouged our floor in 7 spots (found so far). Tried to repair a deep one by filling it with putty when Belle told us the board had to be replaced. So he comes back unannounced at 6pm on a Sunday, and triggers our CO detector. Then there is the mangled baseboard with huge gaps, nails sticking out all over the place, etc. They were supposed to caulk the gaps (promised by Belle) and never did. And finally a piece of trim that they damaged, that was supposed to be replaced by them, and they have never come back to fix it - which is visible as soon as you walk into the house!

2) The stair treads have 1/16 to 1/8" gaps between the treads and the wall. There should be none as I have been told by other installers.

3) The stain guy leaned on a stair post and the nosing lifted. I was informed that they could make a repair from the painted wood below so the nosing and post would not be damaged. Instead they drilled a hole in the nosing and one in the post, filled with plugs, and then just stained. They were not sanded before being urethaned. The 2 patches are rough as a mop gets snagged on them all the time, and quite visible. I have asked for the post and nosing to be replaced, but no response as the expensive railing will have to be replaced too and they don't want to pay for it.

4) We had to touch up the stair stain (we found 3 spots missed)

Note that you will have to clean stain off the floor and railing posts yourself, and clean/vac everything (we were promised a cleaner to come afterwards, but nothing materialized).

This has been a nightmare and we wish we had not gone with them.

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Company Response

We are trying everything in our power to fix this and have you as a happy customer. Unfortunately, there has been a conflict between your schedule and our installers and workers schedule. We have tried messaging you and we did not get a reply. We will keep trying to reach you and arrange for service appointments. We really want to resolve this and want you happy.

Mike G.
2 reviews Milton, ON
10/10

If your looking for the best service and best selection go and see Belle at Milton Hardwood. You will not be disappointed. If it's solid hardwood or engineered this is the store to visit.

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Company Response

Wow! We are blushing! Thank you for posting a review. It really means so much to us when our customers shout out how happy they are with the service and products we sell. I will let Belle know of your kind words! We hope you enjoy your floors for many many years to come! Thank you for your business. Best regards, The Milton Hardwood Flooring Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Milton Hardwood Floors

With over 40 years of combined expertise, at Milton Hardwood Floors we pride ourselves in providing one on one home town service. Our volume purchasing power enables us to pass on the savings to our customers.

Installation of Hardwood,Laminate,Cork ,Leather Floors. Hardwood Floors, Laminate, Cork,Leather Tiles, LVT,
Touch up Kits, stains,

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Hardwood Floors, Laminate, Cork,Leather Tiles, LVT, Touch up Kits, stains,
SERVICES
Installation of Hardwood,Laminate,Cork ,Leather Floors.
BRANDS
Vintage Hardwood, Superior Floors, Torlys Smart Floors, Satin Finish Allure hardwood, Wickham Floors,Airwood Vents
SPECIALITIES
Install in 45 degree Angle,Border in rooms ,Herringbone
WEBSITE
http://www.miltonhardwood.com
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.