Garage Doors & Hardware
104 Kenhar Drive Toronto ON M5V 0K3
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.


This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for IRONGLASS INC.

Average customer rating:
1.5 10 (2 reviews)

Sort by

David  from Toronto
David from Toronto
3 reviews Toronto, ON

Poor Customer Service

Had a railing and fence project with Alex which was not professional! Once he received payment he ignored/blocked all communications afterwards.
I was not satisfied with the final product and would not recommend this company

1 of 1 people found this review helpful.
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON

First Review


Glass staircase railing

What looked and sounded promising turned out to be a nightmare. After paying Alex the deposit he showed up the next day for measurements and was very quick, which made me think he was going to be as quick and proficient with his work. Unfortunately it took a century to finally have him back at our house to do the job (only half of it, as we decided on a different design and I didn't want him to do the whole staircase). Between the deposit and installation day it was almost impossible to get a hold of Alex as it seems like he takes on way more work than he can handle. Once he rudely told my wife on the phone that she was interrupting his work for an important client. Last time I checked we paid him with real money, just like everybody else. And mind you, he is not that cheap. But the best was yet to come. After the railing was installed Alex and his helper left a whole lot of adhesive residue on my new hardwood floors. He also told me that the best way to route a groove in the floor (to hold the glass) was to screw down the guide to my floors so the router doesn't move. I unfortunately agreed to it. He screwed the guide in two places. Now I have one hole that Alex didn't fill in and he broke the other screw and it is still sticking out of the floor. I can go on for a long time about what is wrong with this guy, like that he didn't have enough rags and I had to find more for him, he ran out of adhesive and had to go and buy more and he had to borrow a glue gun from my contractor that was doing some other work in the house.
I texted him a number of times prior to writing this review giving him a chance to come back and fix his mistakes but he never replied to me. One more thing, and it's an alarming one- he demands the full payment PRIOR to installation. I wish I never agreed to that.
P.S My contractor finished the other half of the railing for much cheaper and it looks amazing!

2 of 2 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Garage Doors & Hardware pros in Vaughan?