Mr Rooter Plumbing Of Calgary

Drainage Contractors
8-343 Forge Road SE Calgary AB T2H 0S9
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Mr Rooter Plumbing Of Calgary
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88%

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Reviews by rating (past 12 months)
Best of 2012 winnerBest of 2012winner

Reviews for Mr Rooter Plumbing Of Calgary

Average customer rating:
9.1 10 (66 reviews)

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roehl
roehl
1 review Calgary, AB
10/10

Water line repair

Hot water pipe (Poly B) from hot water heater sprung a leak. This is the third time we've had to call a plumber for this problem. The first two repairs were done by Pete the Plumber (who did a decent job). My wife called Mr Rooter this time based on their good BBB rating. All three leaks are at different sites. We are considering getting a free estimate to replace all the Poly B pipes in the house. We purchased a membership also. Brandon Marcotte was very thorough, explained everything to our satisfaction & was quick/efficient. We would ask for him again if we need future plumbing work.

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Company Response

Hi Roehl, thank you for taking the time to share your positive experiences with our Technician Brandon and Mr Rooter. Our plumbers draw from years of training and experience to get the job done right. Thank you again Roehl, for taking the time to leave a review! Please give us a call when you have any future plumbing needs.

mseymour
mseymour
1 review Calgary, AB
10/10

Sewer back up, pipe blocked

Inspected pipe, performed camera diagnostic. Consulted with me on issue. Chris was fantastic, very pleased with him, he took the time to fully explain things and answer all my questions.

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Company Response

Hello, thank you for taking the time to share your positive experience with our Technician Chris and Mr Rooter. We recognize that exceptional plumbing is about more than fixing your plumbing concern; it's about assuring that you hired the right company from the moment a Mr. Rooter plumber enters your home. Thank you for taking the time to leave a review! Please give us a call when you have any future plumbing needs.

Pat
Pat
1 review Calgary, AB
10/10

Main line backup

Outstanding service. Highly recommend this company. Competitive rates and Quintin went above and beyond. I was able to get an appointment the next day.

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Company Response

Hi Pat, thank you for taking the time to share your positive experience with our Technician Quintin and Mr. Rooter. At Mr Rooter we are always operating in an "above the line" responsible manner. Thank you for choosing Mr Rooter and have a great day! Please don't hesitate to call us with any future plumbing needs.

David
David
1 review Calgary, AB
7/10

Clogged drain

Work was great. $405.00 is way too much money. It's outrageous. Other than that no problems

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Company Response

Hello David, thank you for taking the time to share your experience Mr Rooter. Our plumbers draw from years of training and experience to produce an accurate estimate before they start on the job. They explain exactly what steps are required for the drain cleaning and how much it will cost so you can decide if you want to go through with it. You will always get the price up front. We appreciate your feedback and thank you for your business.

amelia
amelia
1 review Calgary, AB
10/10

Toilet leak ×2, water pressure valve

Jeff is friendly and professional. He let me know what needed to be done and what can wait. No pressure to make decisions immediately! I am very happy with the service and would not hesitate to recommend Mr Rooter to others.

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Company Response

Hello Amelia, thank you for taking the time to share your positive experience with our Technician Jeff and Mr Rooter. At Mr Rooter we always make our best effort to understand and appreciate the customer's needs in every situation. Thank you Amelia for choosing Mr Rooter and have a great day!

m.ryberg
m.ryberg
1 review Calgary, AB
10/10

Main Sewer Line Inspection

The plumber came and inspected our main sewer line. He was extremely professional, detailed the work and provide a video showing us the before and after results of the cleaning.

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Company Response

Hello, thank you for taking the time to share your positive experience with our Technician. At Mr Rooter we respond in a timely fashion always completing the work for our customers. Our plumbers arrive promptly and get right to work. They complete the job with the perfect combination of speed and accuracy so the work is completed efficiently. Thank you again for taking the time to leave a review! Please give us a call when you have any future plumbing needs.

Home o.
Home o.
1 review Calgary, AB
10/10

Garage. Drain pipe unclogged

the garage drain pipe was clogged, and it was unclogged completely, with no mess around. I was very satisfied with the service

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Company Response

Hello, thank you so much for taking the time to share your positive experience with our Technician and Mr Rooter. At Mr Rooter we are always operating in an "above the line" responsible, professional manner. Thank you again, for taking the time to leave a review!

Foster
Foster
1 review Calgary, AB
10/10

Plumbing leak

Came right away and replaced some piping. Did a comprehensive check and snaked some drains as well. The plumber who came was very friendly and helpful.

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Company Response

Hi there, thank you for sharing your positive experience with Mr Rooter and our Technician. At Mr Rooter we are always communicating honestly and with purpose. Thank you for choosing Mr Rooter and have a great day!

SK
SK
9 reviews Chestermere, AB
10/10

Kitchen sink drain leak

We were a few days before home inspection and called Mr Rooter to fix a few miscellaneous plumbing issues such as a kitchen sink drain leak and a slow draining bathroom sink. They arrived same day as the call was placed. Took time to talk educate about common plumbing dos and donts. Even showed us how to flush the hot water tank as a general maintenance item. Where this company scored the bonus points and a review is when the kitchen sink leak persisted despite the attempted repair. Mr Rooter was again at our home on the same day as our call, fixed the problem permanently, and no extra cost. Bought a home that may require a poly-b retrofit and they'all be my first call

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Company Response

Hello, thank you for taking the time to share your positive experience with Mr Rooter. At Mr Rooter we respond in a timely fashion to complete the work for our customers. We are always operating in an "above the line" responsible and professional manner. Thank you for taking the time to leave a review! Please feel free to give us a call when you have any future plumbing needs.

Jeff.goldmintz
Jeff.goldmintz
1 review Calgary, AB
10/10

fixed p trap under bathroom sink

excellent service have already recommended to friends, friendly and very knowledgable, it was also very easy to talk on the phone with customer service

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Company Response

Hello Jeff, thank you for taking the time to recommend Mr Rooter Plumbing. Our focus on providing quality plumbing service and products combined with honesty has made our plumbers the first choice. We are happy to also hear about your customer service experience. Thank you Jeff for taking the time to leave a review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Rooter Plumbing Of Calgary

The Mr. Rooter service technicians are plumbers and drain cleaning experts that possess the knowledge and skill to properly handle any plumbing or drain cleaning situation. We want our customers to understand we will do the job right and we will treat all parts of the home and business with the respect and consideration it deserves.
Our plumbers work extremely hard to deliver the highest level of customer service - it's our #1 priority. In fact, we actually call it "World Class Customer Service"™ because we truly believe it is unmatched in the plumbing industry. It all starts when you call our office.
When our plumbing professional arrives you'll find him to be accommodating and friendly. He wipes his feet on his own mat and wears shoe covers before he comes into your home. He won't talk over your head and will give you all the options and pricing details before he starts any plumbing work.
So, if you prefer to hire a plumber whose first priority is respecting you and your home, then Mr. Rooter Plumbing is a great choice!

CATEGORIES
Drainage Contractors, Plumbing, and Drain Services
SERVICES
Full Service Plumbing & Complete Drain & Sewer Service: *Faucets *Kitchen Sinks *Toilets *Water Softeners *Sewer Line *Laundry Centers *Gas Lines *Bath Sinks *Bathtubs & Showers *Water Heaters Installation and Repairs *Drain Pipes *Garbage Disposals *Gas lines *Backflow Prevention *Furnaces *Clogged Drains *Pipe Repair *HydroScrub
WEBSITE
http://mrrooter.ca/calgary
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
18
RETURN POLICY
Fix it right the first time! But in the unlikely event we have to return, our return policy is ASAP!
PAYMENT METHOD
Visa, Master Card, American Express, Cheque & Cash
MEMBERSHIPS
We offer 1, 3, and 5 years Advantage Plan membership that provides many benefits to our customers.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
All pricing are done by the job. No hourly rate! No extra charge for plumbing at nights or weekends
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Waranties are specific and subjective to each Job
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.