Parkwood Master Builder

Builders
Edmonton AB T6X 0N9
Write a Review
Write a Review

Recommended Professionals

90%(1 reviews)
89%(5 reviews)
99%(11 reviews)
90%(1 reviews)
89%(5 reviews)
99%(11 reviews)
HomeStars
Builders
Parkwood Master Builder
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

77%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Parkwood Master Builder

Average customer rating:
7.7 10 (126 reviews)

Sort by

Charlene Mae Agbayani from Edmonton
Charlene Mae Agbayani from Edmonton
1 review Edmonton, AB
6/10

Bristol Home

I was referred by a friend to Parkwood Master Builder. There was some issues with regards to additional payments that we need to settle first before we move in, that Parkwood had trouble explaining to us where it came from. (discrepancies I think that stem from us upgrading some stuff for our house, which we paid everytime they ask us to pay) but in the end, when they totalled the amount of the house, they ask us to pay the "remaining balance". We were so stressed before moving into the new house, but just decided to settle it so everything will be done. We moved in the house, with the tub in the master's bedroom not installed yet, they fixed it after almost 2 months of moving in. they initially installed a regular tub instead of a jetted tub. the deck was installed after a month as well, same with the bricks on our entrance. Our home was beautiful though. We love it. And the people were pleasant to talk to.

Approximate cost of services:
$430,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Dear Charlene,
Thank you for taking the time to write a review regarding your experience of building your new home with Parkwood. Preparation for possession day can be challenging and we do apologize for any concerns we may have caused you inadvertently.
Sharing with us that your home is beautiful and you love it, makes our day. Enjoy!

Sheendhi  from Edmonton
Sheendhi from Edmonton
1 review Edmonton, AB
10/10

New Duplex Home

We moved a month ago and we are very satisfied with our new home in Tamarack Common. We've been renting and we are so happy that we bought this home from Parkwood. They use quality materials and we love the finishing. We always refer Ron to our friends looking for new home in Tamarack, he is very helpful and patient in answering all of our questions and help us out to get this home. He is very professional and always guide us.
With Ron, our dream of owning a quality home became a reality!

Approximate cost of services:
$370,000.00
0 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much for choosing Parkwood to build your new home in Tamarack. We appreciate you sharing with friends the beauty of your home and your kinds words of Ron the area sales manager in Tamarack. There is no greater compliment than the referral you give us to your friends. Enjoy!

N Nickerson from Edmonton
N Nickerson from Edmonton
1 review Edmonton, AB
10/10

Villas on the Ravine in Callaghan

Kudos to our amazing new family at Parkwood Master Builder! We love our beautiful Villa on the Ravine in Callaghan which was purchased before the Salerno model won the very prestigious and covetous 2015 Award of Excellence in Housing for Best Executive in the Townhouse/Duplex category. Our dream villa offers the privacy, security and lifestyle we crave in a beautiful natural ravine setting and we couldn't be happier! Every person on this special team has displayed true professionalism! Thank you to Samir, Daniel and Audrey! Also very grateful to: Ryan and Bailey - Thank you for your extraordinary patience in our dealings during the pre-construction phase; Colin - Your fantastic design expertise and great advice on some key issues are very much appreciated; Jill - Excellent advice on interior design and fine attention to detail are unparalleled; Katherine - Your exceptional and uncommon customer service skills combined with going above and beyond to find the answers to some crazy questions in an efficient manner really do contribute to customer satisfaction; Bailey - The 'voice' of the business who always pleasantly and efficiently handles all phone calls; and finally, Callie and Andrew - Thank you for never tiring of questions and for always being there for assistance throughout the custom building process!

Approximate cost of services:
$650,000.00
0 of 2 people found this review helpful.
Was this review helpful?
Company Response

Dear Nadia,
Thank you so much for your trust and commitment to partner with us in building your dream Villa the Salerno in Callaghan.
It will be our pleasure to deliver a gorgeous home that you will enjoy forever!
Callie

Mayeeh Mayor from Edmonton
Mayeeh Mayor from Edmonton
1 review Cormack, NL
10/10

Duplex-Walk Out

Our FIRST NEW HOME at Tamarack Common is being build by Parkwood. I have met Ron Torella, who is very informative about the products and services suited in my budget. Reviews made here is one of the top factors why I trust them to secure a place to live in, NOW, I am the one writing here and I can say, I made the perfect decision. Ron consistently give updates what's going on through the whole process. Possession date will be soon- October and I am positive that Parkwood will always satisfy their clients. High Five to Ron Torella & Parkwood Team!

Approximate cost of services:
$363,000.00
0 of 2 people found this review helpful.
Was this review helpful?
Company Response

High Five to you as well! We are so pleased that you chose Parkwood and are experiencing our commitment to deliver your dream home in Tamarack to your complete satisfaction.
Your partnership with Ron certainly makes for a great team effort!
Enjoy!

Hassan Jama from Edmonton
Hassan Jama from Edmonton
2 reviews Edmonton, AB
10/10

New Home

Dale Hirsch is the person who has been helping us build our first new homes in Edmonton. The service that he has provided me and my family was exceptional. He was very helpful and was always there to benefit our needs when we were making decisions in designing our new home. He would always take his time to humbly explain everything and never rushed us in the decision process. He was supportive in every step of the way. Throughout the entire process he was outstanding, very respectful and is an excellent listener. If you are looking from someone that you can trust I strongly recommend him.

Approximate cost of services:
$778,000.00
0 of 2 people found this review helpful.
Was this review helpful?
Company Response

Dear Mr. Jama and Family,
You have chosen Parkwood to build your unique home in Granville and we so appreciate your trust and partnership! We will work very hard to earn your referrals to family and friends.
Enjoy!

Mike from Edmonton
Mike from Edmonton
1 review Edmonton, AB
10/10

New Home

Our experience has been fantastic with Dale, beginning with preliminary discussions all the way up to removal of conditions on the purchase of our new home. He has been extremely helpful and accommodating to all our of requests and shows sincere care in our happiness and looks out for our best interest. I would definitely recommended Parkwood Master Builder to others looking for a new home based on our experience so far. Dale is a knowledgeable sales manager and has been great to deal with as we move forward in building our home.

Approximate cost of services:
$800,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 3 people found this review helpful.
Was this review helpful?
Company Response

Thanks Mike for your kind comments. We are thrilled that Dale is making your home building experience enjoyable. Please let us know if there is anything we can do to make your experience even better!

Gillian from Edmonton
Gillian from Edmonton
1 review Edmonton, AB
10/10

New House

We recently purchased a home from Parkwood Master Builders. Although we are still early in the process, Lynda Turner has been incredibly helpful. She is always very quick to respond to our emails, answer questions and keep us informed of progression.
With Parkwood being a "custom builder", we are very happy that we have been able to modify the floor plans to meet our needs, however big or small the change. Having the option of a secondary suite in the basement was a wonderful surprise. Lynda has made the process of these changes and additions very simple and straight forward.
We look forward to working with Parkwood Master Builders and Lynda Turner, over the next number of months.

Approximate cost of services:
$1.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thanks Gillian! We're happy to see that Lynda is able to provide you the guidance to customize your plan to suit what YOU need. We can't wait to see it all come together!

Opy Olopade from Edmonton
Opy Olopade from Edmonton
1 review Edmonton, AB
8/10

New Home

we are very please with the home.Had some troubles with the mtg being advanced but we are grateful to Sami & Dan for their help.
Mike Parcey was always willing to help too. I will recommed Parkwood Master Builder to family & friends. Thank You once again to Sami & Dan

Approximate cost of services:
$50,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thanks Opy! Your home is beautiful, glad you love it too :)

Gordon Bradbury from Edmonton
Gordon Bradbury from Edmonton
1 review Edmonton, AB
8/10

New Home Purchase

We purchased a new home from Parkwood, and have finally moved in. It was a little delayed and we seemed to have to overcome some communication issues with the operational/construction arm of Parkwood, but the house was built with quality and we are pleased with the product. One part of the whole process that was consistent and a very good experience was dealing with the area sales manager, Mike Pacey. He is very knowledgeable, and is very quick to find solutions to all problems. We would buy a home from Mike Pacey again in a heartbeat as he cares greatly about the homeowner and understands what the wants and needs of the purchaser are. Keep up the good work Mike!

Approximate cost of services:
$590,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 2 people found this review helpful.
Was this review helpful?
Christina Becker  from Edmonton
Christina Becker from Edmonton
1 review Edmonton, AB
8/10

House

We have not yet moved into our new house :-) More specifically, the construction work has not even begun, but we are very excited and looking forward to it.
Our sales person is Dale and he is a delight to deal with. Always friendly and quick to respond to our questions. So far we are very satisfied with the customer service and hope it stays that way.

Approximate cost of services:
$570,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thanks Christina! Dale is awesome, we agree! We will take every endeavor to make sure your customer service experience remains positive throughout the build and post possession :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Parkwood Master Builder

Parkwood Master Builder has actively chosen to be a small volume builder placing emphasis on customer service and high quality workmanship. For over 30 years, we have taken the time to get to know each of our homeowner’s needs so that we can deliver the personal touch to transform each ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Builders pros in Edmonton?