My Dishwasher flooded and water was everywhere. I called Pete the plumber, they came right out. the had to use the Auger to get the plug that was about 25 feet down the line, He got it all cleaned out and put back together. I was satisfied with the work, a bit surprised that they tried to charge me for the use of th Auger, so I negotiated and said I was not going to pay for that,e so he removed the $35 extra dollar charge from my bill, and I was happy. I have not had a problem since.
- Company Response
Thank you for your comments, and I will certainly be reviewing the explanation of the auger charge with office staff so the customers have no surprises when we arrive. We are always happy to provide great service to our customers. Have a great summer!