Disappointing to say the least
For the last few years have been using Pete the Plumber for our cross connection tests for City of Calgary. Last years we paid $600 for supposedly ussues that had to be corrected. Today when we called Pete the Plumber to check out an issue with our new boiler (4 years old), the initial cost of the house call was $300, without doing any assessment. If you want to be taken advantage of - because they know they can, call Pete the Plumber
- Approximate cost of services:
- $300.00
- Company Response
In reference to"supposedly" issues -we do not have customers incur work that is not needed -and I would be happy to discuss the second part of the comment as our service call rate is $60.00 so the only explanation at this point is that is was overtime during Christmas and I am certain most people understand that we have to pay technicians an absolute premium to work through Christmas and New Years,-otherwise are pricing is very reasonable and competitive -Sincerely Jackie Prince General Manager