I contacted Ottawa Home Services for a furnace winter maintenance in Nov. 2020 and had to wait several months due to delays caused by COVID. The service person (Pierre ) arrived on January 26 and performed an excellent cleaning and winter tune-up on my furnace. During the service he found that the collector box was leaking. I also told him that the furnace was very noisy and he indicated that it was the blower motor which needed replacing. Pierre followed up with the parts supplier and told me that the parts would be covered under warranty based on the information he was able to provide on my furnace. Pierre acquired the necessary parts and the complete repair was done the next day on January 27. I am extremely satisfied with the maintenance and repairs done on my furnace. Pierre's work was exceptional and I would not hesitate to recommend Ottawa Home Services to others.