Unit arrived with razor sharp edge on handle and both my husband & I cut our fingers. Called within one hour of pick up and was told they needed approval from Danby to do anything. Called Danby & spoke with a manager who was extremely condescending & rude. 3 days later and still nothing done. Incredible experience STAY AWAY FROM APPLIANCE CANADA AND DANBY PRODUCTS. What value is a company that does not make the remedy of such a blatant issue transparent to the customer.