Reviews


First Review

10/10

I ordered two garage doors from Western Overhead door in London and they were installed by John. I can't speak highly enough about the experience. The company set expectations for delivery and adhered to them. The installer, John, was extremely skilled and professional and had a friendly demeanour. The installation is flawless and we could not be happier. Highly recommend this company and installer.

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10/10

I contacted Nathan and he was friendly and professional. He sent me detailed information and it was very easy to order the sign. It arrived with a great template making it easy to install. It looks so nice on our house. We love it and get so many compliments on it. Thanks so much Nathan. I highly recommend this business.

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First Review

0/10

Painting of 4 dormers, 3 basement windows, shed door and trim, 2 small vents,front door trim. Presented professionally and experienced. Hired on this basis and justified high price saying 3 men and 3 days. Was here for 1.5 days and workmanship very shoddy. Did not sand doors. Pictures of finished product attached. I called Ashe said work was guaranteed. He fixed shed door saying there was a nail he could not pull out first time? There was paint on our door sills, brick, porch and door jamb. The brick and sil he tried to clean and now discoloured. The side door remains a mess and he became sarcastic saying a 50 year old door can’t look new. I don’t expect new and have realistic expectations but this is not acceptable and he refused to fix it. He also sprayed 6 outdoor lights which are 3 years old and the paint on one is all dripped and smeared. I let him know he was overheard asking a painter how many coats he had done and the painter said One. He responded “just say two”. He laughed and said he was just joking! This is my experience with Jan. I

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10/10

My husband and I met with Scott in November and requested that our windows be painted in the Spring. Scott told us it would be late April or early May depending on weather and sure enough that is exactly what happened. Scott connected with us in early April they came out as promised and did an amazing job. The team was professional and friendly and our windows look brand new. They went the extra mile to be accommodating and we are thrilled with the restoration and would highly recommend the London Spray Net group. Thanks Scott and staff.

1 of 1 people found this review helpful.
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Company Response

Hi Mary Lou, thank you so much for sharing your positive experience with us, this is what makes our work so gratifying! Our team enjoyed completing your project and are very happy to hear that you love the new look of your home! Have a wonderful day!:)

9/10

I purchased a Danby beverage cooler which was defective (handle had razor sharp edge and contacted customer service within one hour of delivery. Unfortunately not helpful however when salesman (Randy) learned of issue he took immediate steps to remedy it and replaced the item without any hassle to me. It is unfortunate that their customer service area is stuck in process and does not apply critical thinking to situations however the salesman was fabulous. Based on that I would shop there again.

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0/10

Unit arrived with razor sharp edge on handle and both my husband & I cut our fingers. Called within one hour of pick up and was told they needed approval from Danby to do anything. Called Danby & spoke with a manager who was extremely condescending & rude. 3 days later and still nothing done. Incredible experience STAY AWAY FROM APPLIANCE CANADA AND DANBY PRODUCTS. What value is a company that does not make the remedy of such a blatant issue transparent to the customer.

1 of 2 people found this review helpful.
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10/10

The crew was extremely competent, courteous and professional. Very respectful of home and did amazing clean up and very careful not to do damage while working. The entire team was exemplary from the person who quoted the job through to the workers Excellent customer service. As we are in the midst of major renovations we really appreciated this crew. Outstanding experience with them.

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Company Response

Hello Mary Lou! Thank you for your kind words!
We are so happy to hear that you had a pleasant experience with our guys. We want to make sure that we leave the house the same way that we found it. I hope the rest of renovations go just as smoothly!

10/10

I am very impressed by the service I received from this company -The managers, Caleb and Andrew, were outstanding in their professionalism, knowledge in mold removal & getting the job done. Caleb called me within 5 minutes of my leaving a message & was out to review the job site, and provided an estimate immediately. He recognized the urgency of removing the mold and was on site with a competent crew within a day. The company is extremely responsive to customer needs and goes the extra mile to get the job done. I am posting this as I think both Caleb and Andrew along with their crew, should be recognized for their outstanding work. Kudos to Caleb and Andrew and to Canada's Restoration Services. Thanks again!

1 of 1 people found this review helpful.
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Company Response

Thanks for sharing Mary Lou!
We take pride in our customer service and we thank you for the wonderful feedback!