Weed A Way Ltd.

I cancelled my service in the fall for the next year, which I confirmed more than once with their office. Their policy is to continue with service unless you cancel. Yesterday, I received a phone call from "George" telling me that Weed-a-way was coming to aerate my lawn the next day. I told him I had cancelled the contract and not to come. George said it was not cancelled and asked for confirmation number! I again told him not to come and that I would not pay for any service performed. I called the Weed-a-way office the next day and Gabrielle confirmed that I had cancelled the service. Then Kevin came on the phone. I assume Kevin is the manager. Kevin told me he had cancelled the service after George's phone call. Kevin was very RUDE and hung up on me when I asked how the cancellation was not noted on their computer system. I would not use this service; they would have performed a service I did not want and expected me to pay for it. I have checked Better Business Bureau and this Weed-a-way has many complaints filed against them. BEWARE!

October 2012. I thought I would follow up on my review from 2010. This company continues to send me statements to prepay for services for the forthcoming year even though I cancelled the service after using them in 2009 (and yes, did eventually receive a cancellation number albeit it was not stated on the invoice that I needed to receive one). This company located on Danbro Cres. just will not leave me alone. Save the paper and the postage and stop sending out unnecessary mailings! I will not use your services again. P.S. And yes, I am a former customer and have copies of my invoices for 2009. Please do not try to discredit my review by claiming that I was not a former customer and asking for proof.