Reviews

10/10

We had a problem with our garage door opener which was quite a few years old. KrisKraft understood what the problem was immediately and came over within a day to fix the problem. The door was working immediately. Reasonable rates. Great job with no fuss.

Approximate cost of services:
$250.00
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5/10

We used Weed Man for many years before switching to our current company. Initially, Weed Man did a good job at keeping the lawn weed and grub free. After a few years, however, the lawn did not look well. We tried many of the suggestions but eventually we determined that we had to switch. It seemed to us that Weed Man was good if you want only weed control but if you are looking for more attention and information, this may not be the company for you.

Approximate cost of services:
$250.00
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8/10

I have used The Gardener for a few years to cut my lawn on a weekly basis. They do a great job. The new owner, Trevor, is a nice person and takes the time to explain any problems with the lawn. The fall cleanup was fabulously done.

Approximate cost of services:
$400.00
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0/10

I cancelled my service in the fall for the next year, which I confirmed more than once with their office. Their policy is to continue with service unless you cancel. Yesterday, I received a phone call from "George" telling me that Weed-a-way was coming to aerate my lawn the next day. I told him I had cancelled the contract and not to come. George said it was not cancelled and asked for confirmation number! I again told him not to come and that I would not pay for any service performed. I called the Weed-a-way office the next day and Gabrielle confirmed that I had cancelled the service. Then Kevin came on the phone. I assume Kevin is the manager. Kevin told me he had cancelled the service after George's phone call. Kevin was very RUDE and hung up on me when I asked how the cancellation was not noted on their computer system. I would not use this service; they would have performed a service I did not want and expected me to pay for it. I have checked Better Business Bureau and this Weed-a-way has many complaints filed against them. BEWARE! October 2012. I thought I would follow up on my review from 2010. This company continues to send me statements to prepay for services for the forthcoming year even though I cancelled the service after using them in 2009 (and yes, did eventually receive a cancellation number albeit it was not stated on the invoice that I needed to receive one). This company located on Danbro Cres. just will not leave me alone. Save the paper and the postage and stop sending out unnecessary mailings! I will not use your services again. P.S. And yes, I am a former customer and have copies of my invoices for 2009. Please do not try to discredit my review by claiming that I was not a former customer and asking for proof.

Approximate cost of services:
$400.00
3 of 3 people found this review helpful.
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Company Response

Not knowing who the complaint is coming from, it is difficult to comment on, but there are always two sides to every story, I am sorry this customer feels this way.