Torwin Windows & Doors Ltd

Windows & Doors Installation & Service
Markham ON L3R 2W5
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Reviews for Torwin Windows & Doors Ltd

Average customer rating:
9.8 10 (202 reviews)

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Debra C from Toronto
Debra C from Toronto
3 reviews Toronto, ON
10/10

Windows

Torwin delivered as promised, an excellent product, with an easy and careful installation of windows. I appreciated the great customer service; 2 thumbs up! This is our 2nd contract with Torwin.

Approximate cost of services:
$16,000.00
What could this company do to improve their services?
I can't imagine.
Any advice to offer fellow homeowners facing a similar project?
Compare product and get referrals; look for a long term company with a solid reputation like Torwin.
1 of 1 people found this review helpful.
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Company Response

Thank you so much for the positive feedback

Mark B.
Mark B.
16 reviews Toronto, ON
10/10

2 Sliding Doors

After getting quotes from three other companies, all of which were not satisfactory, I decided to get Torwin to install two six-foot patio sliding doors. The overall process was smooth. At my request Torwin put a rush on the order - the doors were installed in less than a week! Tony in sales was easy to work with, answered all my questions and provided a detailed written quote. Torwin has a good team, including their office co-ordinator, installation manager and installers. The installation was scheduled for a Monday, but on Friday I got a call and told that it would be moved a day later, as another project took longer than expected. Jeff did a great job installing the doors with no damage to the trim or the floor. There was good attention to detail. Jeff caulked the door, used spray foam insulation and clean the glass after they were done. I was able to pay with a credit card, which is always appreciated because of the 1% cash back. The price I was quoted/paid was competitive and offered good value. I would use Torwin again and recommend the company to family/friends.

Approximate cost of services:
$2,700.00
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Company Response

Thank you Mark. Much appreciated. Enjoy your new sliding patio doors! Please keep us in mind for future projects!

George from Vaughan
George from Vaughan
1 review Vaughan, ON
10/10

Exterior Door

Excellent installation of my exterior door replacement. The entire staff was courteous, knowledgeable and very professional during the entire project. Highly recommend this business for your door and window needs.

Approximate cost of services:
$5,200.00
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Company Response

Thank you so much for the positive feedback. We look forward to working with you again in the future.

Sharon  from Whitchurch-stouffville
Sharon from Whitchurch-stouffville
1 review Whitchurch Stouffville, ON
10/10

Front/Garage Doors

We wanted to take a moment to let you know how pleased we are with the newly installed garage & front doors.

Your 'customer service' from asking for a quote to installation has been completed with efficiency and care which is greatly appreciated. We will definitely look to Torwin for future window/door needs.

Approximate cost of services:
$20.00
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Company Response

Thank you for taking the time to write a review. It was very much appreciated. Enjoy your new doors!

Paul
Paul
2 reviews Concord, ON
10/10

New 8ft sliding door in living room, changed a window into a sliding door onto the deck, various windows installed.

Torwin did a great job with the installation, especially with the modification to change a window into a sliding door onto the deck.
We are very pleased with the results.
The crew was clean and very professional.
You could not tell that they had been doing work in the house after they left.
Would highly recommend to anybody.
Thanks

Approximate cost of services:
$8,500.00
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Company Response

Thank you Paul. We are very pleased that you are happy and we look forward to working with you again in the future.

Tina from Burlington
Tina from Burlington
2 reviews Burlington, ON
10/10

Windows and Doors

Jodee and Ivana at Torwin did an amazing job helping us to pick out our windows and doors. The appearance and quality of the windows and doors is uncomparable. Their installer Albino was amazing with such attention to detail. The craftsmanship is out of this world. Since having the installation we have had neighbors asking us where we got it done as our house totally stands out now. I would recommend them to anyone.

T. Dureau

Approximate cost of services:
$30,000.00
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Company Response

Thank Tina. It was a pleasure working with you. What a transformation your new windows and doors have made. An absolutely stunning project. Enjoy the new windows and doors and thank you once again for your business.

Joel & Sandy Brown from Mississauga
Joel & Sandy Brown from Mississauga
9 reviews Mississauga, ON
10/10

Windows & door installation

Torwin has done work in our home on three different occasions, spanning several years, as we move towards fully replacing all our windows and doors. They have always done an excellent job and are friendly, professional, and helpful. The person that installed our blinds after one project even commented on the quality of the workmanship. In our latest project, Albino and his helper (sorry, didn't get his name!) kept right on working even through some nasty weather, and they were still pleasant about it and did a great job.

Approximate cost of services:
$8,800.00
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Company Response

Thank you Joel & Sandy much appreciated. Enjoy your new windows!

Debbie  from Toronto
Debbie from Toronto
4 reviews Scarborough, ON
10/10

New Front Door

Our experience with Torwin was amazing from start to finish! It is so hard to find good service these days who respect your needs. Jodi and Cassi did an unconditional job in that regards, and Fritz and Michael were real professionals you can trust. Can't wait until the fall. Getting a new front window :) Thanks for the great service and Cain's referral. Ray & Deb

Approximate cost of services:
$4,000.00
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Company Response

Thanks Ray & Deb! We look forward to working with you again in the near future!

Ruth from Oakville
Ruth from Oakville
1 review Oakville, ON
10/10

New Windows

Notwithstanding torrential rains and coming out 3 times because of the rain, the guys from Torwin did an Amazing job - their workmanship, their dedication and the quality of the windows themselves are all Great. Top Notch. On the front end, Jodi was the most informative of all window companies and spends the time to educate his customers completely unlike some other companies. His product is a quality product and is his workmanship. Sales staff and follow up people are also top notch and wonderful to deal with. Highly recommended.

Approximate cost of services:
$9,400.00
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Company Response

Thank you for taking the time to write this review. It is very much appreciated. You were an absolute pleasure to deal with and we look forward to working with you again in the near future!

Rahim from Markham
Rahim from Markham
1 review Thornhill, ON
9/10

Basement windows and porch enclosure

Torwin is an excellent company with excellent sales and installation staff. Rob in sales did an excellent job explaining details regarding the windows and Cassi was very good at quickly responding to our concerns. I will definitely use Torwin again and will recommend to friends and family.

Approximate cost of services:
$2,500.00
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Company Response

Thanks for your review Rahim! Very much appreciated.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Torwin Windows & Doors Ltd

Established in 1988, Torwin has become a trusted source for all of your external home renovation needs. With over 75 years of combined experience, we are industry leaders specializing in window and door product services and installations. We pride ourselves on quality and craftsmanship.
With humble beginnings, we began with window and door system sales. Over the years we have grown to expand our product and service offering to include: brick and frame knockouts, custom wood work, moldings, shutters (interior and exterior), siding, eavestrough, fascia, hardware, custom glass work, architectural décor and sealed unit repair.
From an extensive showroom to our own in-house installation crews, we have grown over the years in response to the demand for the “Torwin Touch,” a way of doing business putting the customer first. We develop relationships and truly believe that our work is a reflection of our name.
Privately owned and operated, our hands-on experience allows us to make you comfortable in your decision process.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows- vinyl windows, aluminum clad windows, extruded aluminum windows, wood windows, window installations Doors- steel insulated doors, executive doors, fiberglass doors, wood doors, vinyl doors, patio doors, sliding patio doors, swinging patio doors, garden doors, french doors, steel garden doors, aluminum clad garden doors, aluminum clad sliding patio doors, door installations skylights, screens, hardware, fascia, eaves, vinyl siding, wood siding, soffit, glass block, painting, custom wood work, trim, storm enclosures, moldings, interior and exterior shutters
SERVICES
full in-house carpenters for all of your installation requirements
WEBSITE
http://www.torwin.com
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
0
RETURN POLICY
All Payment methods available, financing available
LICENSES
Products are CSA Certified & Approved & Energy Star Certified
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited Lifetime Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.