Summit Flooring

Floor Retailers
6-2480 Lawrence Ave E Toronto ON M1P 2R7
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HomeStars  >  Floor Retailers in North York  >  Summit Flooring
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64%

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Reviews by rating (past 12 months)

Reviews for Summit Flooring

Average customer rating:
8.3 10 (6 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

Flooring

This company took my money and did not provide any written quotes or invoices. I have no idea how much my flooring actually cost and when I confronted the owner, he said he had not done the paperwork. I have been left thinking Martin owes me a refund. I have tiles that are now cracked and unable to contact Summit Flooring to fix my flooring. There is also a flaw in the hardwood flooring which cannot be fixed. Very unsatisfied with the promises from Summit Flooring and Martin in general.

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Company Response

Summit Flooring ceased operations more than 3 years ago. In this case, our policy of giving our customers a one year warranty on workmanship has long since expired. We would think the reviewer would have brought any concerns to our attention long before now, so have serious doubts in the validity of their comments.
Incidentally, contrary to the statement in the review, the concerns raised in the complaint could have been resolved quite easily, had they been brought to our attention and had they been valid. Had we been made aware of them, we would have sent a representative to inspect their concerns, but suspect they didn't pursue it knowing the issues were most likely as a result of a busy lifestyle, or some other unknown issue, and not warranty issues.
This site, as well as social media are useful tools to help people. But there are those who choose to abuse them. This review seems to be the latter.

Toronto West (Parklawn and Lakeshore)
Toronto West (Parklawn and Lakeshore)
1 review Toronto, ON
10/10

Living area- Laminate installation

Martin and his team were able to install my laminate flooring within weeks of my inital request at a very reasonable price for both the product and installation. Their attention to detail was applied to both the main project, but they even painted our quarter round to match the rest of our room. I was very impressed and would recommend Summit Flooring to anyone in the GTA.

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KJonesMusic
KJonesMusic
2 reviews Toronto, ON
10/10

New carpet and tile in basement

I really enjoyed dealing with Martin at Summit - his customer service was superb. I always received calls back immediately, and he helped me to stay on budget and on time with my basement renovation (following a flood). He and his team were reliable and helpful, and I would recommend them to ANYONE looking for tile or carpet. In fact, I'm hiring them again!

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Richard from Toronto-2677
Richard from Toronto-2677
1 review Toronto, ON
10/10

New Floors

Summit Flooring provided excellent customer service from the beginning to the end of this project. The work was very professional and completed on time. I would like to recommend Summit Flooring to others who are in the market for new floors.

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Nancy from Ajax
Nancy from Ajax
1 review Toronto, ON
10/10

Hardwood flooring and tiling

After obtaining quotes from 3 different flooring places, we chose to go with Summit Flooring. What impressed us the most with them was the fact that we not only received a detailed quote presented to us professionally, but an understanding from Martin with respect to meeting our expected timeline and most importantly, our budget.

As we were purchasing tiling and hardwood, I didn’t realize how many options were available to us not only in selecting the products, but all the intricate details necessary in making decisions to ensure the job was done satisfactorily. Martin was confident in his approach in detailing exactly how we could achieve our desired effect. He presented us with the several options available so we could make informed decisions with each step of the process entailed to ensure a job done to our satisfaction.

Summit Flooring not only met our expectations, timeline and budget, they exceeded it with their “no pressure” approach, making them a pleasure to deal with.

I highly recommend Summit Flooring and look forward to calling them back as we need to have our entire upstairs re-carpeted.

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Mak, CSP serving Toronto and surrounding areas

First Review

10/10

New laminet flooring and carpet installation

In my line of business, I require fast and efficient trade support from my network of trade partners. Martin Kotchie, owner of Summit Flooring, and his team, stepped up to the plate, understanding the importance of meeting the critical job completion deadline. Throughout the entire process of area measurements; product recommendation and selection; underlay specification requirements; meeting budget constraints and strict scheduled installation timeframe, I was thoroughly "floored" by Martin's professional excellence and his team's exceptional level of service...in a word - sui generis.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Summit Flooring

Summit Flooring specializes in serving the flooring needs of single and multiple property clients both residential and commercial. We provide carpet, laminate, vinyl, ceramic, cork, hardwood and other types of specialty flooring. Summit Flooring provides all of the services you may need - from recommending the best flooring for your ...
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