Over one year ago I bought a bed and had it delivered to our residence. The six draws were broken. The delivery people observed this and insisted someone will attend and repair. I spoke to the salesman and the Owner many times over the phone. I re attended the Coquitlam store and was told every time someone will fix or return the bed. I even offered to upgrade with a new bed.
When talking to the owner who appeared to be a gentleman we still haven't heard back. Save yourself the frustration and buy else where.