I rented moving plastic moving boxes from this company. they were useful to have, and the people who delivered them and picked them up were courteous and nice.
I also attempted to book my move with this company, but then had to switch to a different company. I found the person I dealt with on the phone was very difficult for me to communicate with, and their procedure for booking the move was cumbersome and inconvenient. The move needs to be booked for an exact number of hours committed in advance, and it is not always possible to predict exactly how long a move will take. I was looking for convenience, and wasted a lot of time on the phone and email trying to arrange this move before giving up and switching to another, less expensive company.
However, I do think the actual employees who do the moves (based on my experience with the moving boxes) are good people.
- Approximate cost of services:
- $130.00
- Company Response
Hi Julia,
Let me start by saying thank you for renting our plastic boxes. I am glad that they were useful and that our delivery staff were pleasant to work with. We are sorry that you found our booking process to be cumbersome. I spoke to the coordinator and we apparently offered you an afternoon open-ended booking so that you wouldn't have to commit to any particular amount of hours. I know that our moving booking process can be extensive sometimes but it is purely due to the fact that we want to get things right. We could offer you a ballpark or guestimation of time and equipment/supplies required to do your move based on limited information but that would make our estimates inaccurate and your final bill unpredictable. Our goal is to prepare our Sons with the tools, time and information for a flawless move. I hope your move was a success and that you are enjoying your new home! Thank you for considering us for your move.
Dustin