Rent A Son

Moving & Storage
82 St. Regis Cres. North Toronto ON M3J 1Z3
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Reviews by rating (past 12 months)
Best of the Best '22 
Best of Award '22 winner 11 timesBest of the Best '22 Best of Award '22winner 11 times
Giving Back Award winnerGiving Back Awardwinner

Reviews for Rent A Son

Average customer rating:
9.8 10 (1156 reviews)

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Wendy & Mark
Wendy & Mark
1 review North York, ON
10/10

Move

Great moving Experience! Oriki and the whole team were totally professional and got our move done smoothly and on time. It was the best moving experience weve had and we would highly recommend! Thanks again to Oriki, Theodore, Samo, Chad, Luis, Corban

Thanks again,
Wendy & Mark

Approximate cost of services:
$2,500.00
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ryanwk89 in Toronto
ryanwk89 in Toronto
2 reviews Toronto, ON
10/10

Picton Move

This was the second time weve used Rent A Son and Oriki, Raeshawn, Sheridan did not disappoint. With a strong will and attitude for efficiency we were very satisfied with their efforts.

With a handshake hello and goodbye I know that I would easily recommend Rent A Son to my friends and family.

Thanks again Rent A Son

Rebecca, Ryan, Chris and Kelly

Approximate cost of services:
$2,200.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Perfect move

We had to move a family of six - no small undertaking. We had a full day, lots of challenges (heavy exercise equipment, lots of fragile things, big items in a three floor narrow stairwell at the new home) - and the team got it done without a hitch.

Shout out to Oriki, our foreman and the whole crew: Adrian, Paulo, Theodore, Romario and Brock. Each and every one was a pro, friendly and courteous. Thanks, guys!

Approximate cost of services:
$3,600.00
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Shu En in Toronto
Shu En in Toronto
0 reviews , ON
10/10

Responsive, Efficient & Professional

At first, we approached the company for a quotation and Amanda contacted us. She was amazing. She handled each of our questions very well and knew clearly what would a customer expect for moving services. We felt extremely calm when all of our concerns were addressed by her patiently.

On the moving day, there were 4 people including the driver, came to our unit to pick up our stuffs. We did not have to do anything and they did everything at their own. Whichever that was needed to be wrapped was wrapped properly. Whenever we needed to make any communication, Junior answered us very professionally and well too. They were so experienced and could foresee our concerns and always came with good solutions.

When it came to the next day to offload our stuffs at our new place at another city, there were only Junior and Jakeem. Despite only two of them, again, they handled everything very well. They were so considerate to take care of each of the furniture / items, and also the condition of our unit. We really felt grateful for that. In addition, our new place does not come with proper loading bay and we were worried if that would increase the troubles which might lead to an increased charge. Not saying that the place was full of snow. Both Junior and Jakeem were very efficient and managed to complete their task wonderfully.

Throughout the moving process, the communication was smooth. Everyone worked on things efficiently without delays and the whole moving was done within the timeframe. They care about your unit and furniture conditions, despite big or small. We read lots of negative moving experiences online and were so worried if we would have to face the same things. After engaging with Rent-a-son, we knew we made the right choice.

If you are looking for a moving services company that would give you a peace of mind, I strongly recommend this company.

Approximate cost of services:
$3,064.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

A move

I recently had a move and was very satisfied. I found John my first point of contact —to be excellent. He was very thorough and courteous. When I had a question regardless of the question —he responded promptly. The movers Jack, Jakeem, and Barry worked very hard and moved everything in great time. They also were courteous— those things important to me!
Thank you to Rent a Son for making my move stress free!!

Approximate cost of services:
$2,000.00
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Private User
Private User
Private User reviews , ON
10/10

Storage

Hardworking and friendly "sons" (Oriki and Theodor) worked quickly and efficiently. I needed furniture disassembled and a bit of last minute help with packing the TV and such which they provided. The complimentary wardrobe boxes really came in handy as we ended up needing more space than I thought.

This is my second time using Rent a Son and I will certainly use them again. Excellent service.

Approximate cost of services:
$1,000.00
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Carlos in Toronto
Carlos in Toronto
2 reviews Toronto, ON
10/10

Smooth moving experience

Moving right after a huge snowstorm is never ideal. Shane, Melik and Dante had their work cut out for them but they were great to work with. All of our items arrived with no issues. Thank you for making a stressful moving day a lot easier. Would definitely recommend the team again.

Approximate cost of services:
$2,500.00
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sandy
sandy
0 reviews Toronto, ON
9/10

great experience

Rent-a-son was recommended to me by my stager as she had used them in the past. They moved my furniture/belongings out of my home into storage, keep it there for just shy of five months and then moved my into my new home. They provided excellent service, excellent follow-up, a great numbering system for all items, complete transparency in terms of charges and fees. They even gave me a rebate as I moved my stuff a week prior to the next billing cycle. Really great service. I would use them again.

Approximate cost of services:
$3,500.00
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J in Toronto
J in Toronto
2 reviews Toronto, ON
8/10

Great, but...

First: the guys who came to my house were super-nice, clean, efficient, and competent. No complaints AT ALL about them. I needed a very heavy item moved from my kitchen to my garage ahead of some work being done in my house. They did it, and I am a satisfied customer.

But: customer service on the front end leaves something to be desired. The guy on the phone tried to do everything he could to persuade me *not* to hire the company. This item sounds really heavy, he said. I've been in the moving business 40 years, he said, and moved some of those and know it'll take more than 2 guys to do it. We're going to charge you the 4-hr minimum, he said. On and on like this! Yes its a very heavy item, yes it was good to have 3 guys do it (though it could have been done with 2), yes it cost a small fortune to move it (esp. considering the guys were here a mere 5 minutes), but it needed to be done and I could not do it myself, and my own sons aren't yet big enough to help their old man. That is why I called a moving company. So what I'm saying is, I wish I'd been spared the lecture and been given more of a sense of "Yes we can—moving heavy stuff so you don’t have to is what we do!" from the front office. That would have made it less annoying to pay so much money.

On the cost front, I have to say, if you're going to call yourself "Rent a Son," I think you should be willing to build in a bit more cost flexibility. I would have paid $300 for this 5-minute job without blinking an eye, but charging me a 4-hr minimum seems to really stretch the "son" idea pretty far. Sometimes you just need your sons for a few minutes and then they can go back to playing their video games or whatever. A guy who's been in the moving business for 40 years should be able to figure out some creative pricing for very limited tasks.

Approximate cost of services:
$700.00
1 of 1 people found this review helpful.
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Company Response

Thank you Jeremy for your review and feedback! We are so glad that you were happy with our service overall. I am sure that it was not your coordinator's intention to dissuade you from using our service but we always want to make sure that we are as clear and upfront about the costs and logistics of moving as we can be. We apologize if this came off as anything other than an attempt to be upfront and transparent with you during the estimation process. To address your point of the 4 hour minimum, we have this charge as a direct result of paying our workers for 4 hours of time if we call them in for a shift. We do not believe that it is fair to pay them less than this amount of time as a minimum for the day. They work very hard as I am sure you can attest to. Having said that, we apologize if this policy did not work for you in your specific set of circumstances. We would like this opportunity to thank you for your business and hope we can work together in the future!

Sincerely,
Rent-a-Son

Private User
Private User
Private User reviews Mississauga, ON
10/10

Great move!

I had Meilik and Barry as movers. They were great! Quick, efficient, and friendly. They also handled my belongings with care. A very easy move because of them. Would recommend.

Approximate cost of services:
$700.00
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Company Response

Thank you very much for your feedback! It is greatly appreciated.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rent A Son

Rent-a-Son, winner of HomeStars Best Mover in Toronto for 2010, 2011 and 2014, provides insured, bonded and professional residential and commercial moving services. Based in Toronto, Ontario, we provide local, provincial and long distance moving nationally, cross border and internationally.

Rent-a-Son is an agent of northAmerican van lines and is a certified member of the Canadian Association of Movers.

We also offer storage and warehousing out of our Toronto location where we have 25,000 sq ft of temperature controlled, alarmed and video monitored space.

CATEGORIES
Moving & Storage
SERVICES
Local Household Moving, Long Distance Moving, Office Moving, Warehousing and Distribution, Packing, Storage, Moving Help
WEBSITE
http://www.rentason.ca
YEAR ESTABLISHED
2000
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Visa, MasterCard, Check
LICENSES
Canadian Association of Movers
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
4 Hours
BONDED
Yes
WRITTEN CONTRACT
Yes
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