I contacted several repair companies to get a service person to find out why my a/c conked out. A couple didn't call back, one did and I set up an appointment with him. He didn't call back when he said he was for the confirmation of the appointment. So I called a few more companies, and PREMI was one of them. Bob Painter talked me through the problem over the phone. No service call, no cost. Just plain old-fashioned free advice and a new furnace filter. He may not have made a fee on this call, but I am recommended him to my entire network, and will call him and only him for future problems. You are a GEM Bob! Thank you!
- Approximate cost of services:
- $24.99
- Company Response
Hi Mr. K.,
Thank you so much for taking the time to tell people what a great and caring man Bob is. I am his boss and I am so happy to hear what I already know about Bob. I have Bob in my office right now because I wanted him to see your nice review and recognition of his sincere care for each customer. Our entire team culture is to treat all our customers as family so we are always happy to try and talk you through any problem before we dispatch a technician. Thank you again for your kind review.
Best Regards,
Joe Simon