Pratt Homes

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79%

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Reviews for Pratt Homes

Average customer rating:
8 10 (93 reviews)

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Clare in Barrie
Clare in Barrie
1 review Barrie, ON
10/10

New Condo

I personally love my Pratt Home. I used their Rent to Own program and it helped. My home was done on time and I LOVED their design studio where I picked my colours. I had no delays and I love the neighbourhood. The lawyer I used was a bit disorganised but that's not Pratt's fault. I'm not sure who is looking right now and I'm not sure about other's experiences but mine was great and I'd recommend them. Hope the info helps! Good luck!

1 of 1 people found this review helpful.
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Sweets in Innisfil
Sweets in Innisfil
1 review ,
9/10

New Home

I recently bought a new home in Innisfil. I've recently relocated from Mississauga and could not be happier. Innisfil is a small and friendly area with lots of shops nearby. The sales staff at Pratt Homes were friendly and accomodating. I wanted to modify the design of my new home and they did it willingly and even offered some amazing suggestions to make my new home even better! The designer was so accomodating! My first home purchase has been such a positive experience.

0 of 1 people found this review helpful.
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leo in Barrie
leo in Barrie
1 review Barrie, ON
0/10

new home

i bought a pratt home...took 2 weeks off to move in....watch the next house being built 12 oclock workers drinking beer...my house built wrong.....im a builder.....non-supporting walls with 2x6 walls and supporting walls with 2x4......poor workmenship....dont buy a pratt home

2 of 2 people found this review helpful.
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ConsideringLakeSide
ConsideringLakeSide
1 review Barrie, ON
1/10

Pratt Home

We purchased a resale of a Pratt home, the house is falling apart - very poor workmanship.

A good friend of my family is a professional renovator and went through my house for giggles over the weekend pointing out all the mistakes and errors. The walls only had one coat of paint, the seems are bursting in the dry wall, if you flush the toilet the sink water goes blazing hot (pipes not separated).. the cielings sag and twist (looks horrendous in the wrong light even though its stucco'd). Some of our walls are splitting (poor workmanship when taping the drywall).

However, the worst part of my first home is the fact that every single window in the house leads cold air in the winter. I'm not talking a little bit drafty... you can stand 3 or 4 feet from the window and feel very cold air.

Would I recommend Pratt? Yes, but only to my worst enemy.

1 of 1 people found this review helpful.
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Company Response

Pratt Homes has built in the Barrie area for more than 100 years. We have built thousands of homes and we have numerous projects on the go. I think it is terrible that you had such a bad experience with your first home. Buying a home is one of the biggest investments anyone will do. You should feel that your builder will take care of you. I am not sure how old your home is but our new homes are built above and beyond building code requirements. The standard of the building code today is miles above what it was only a few years ago.
Any home we build, come with a seven year warranty from Tarion, a government monitored third party. We also have a dedicated service department that take care of our customers.
A home require care and maintenance just like your car does. Your car require regular maintenance and so does your home whether it is new or a few years old.
I feel bad that you had such a bad experience. I can however assure you that any new Pratt Home sold meet and exceed building code standards and we stand behind our workmanship and warranty.

Kind Regards,

Heljar Hansen
President
Pratt Homes Barrie

Grant in Innisfil
Grant in Innisfil
1 review Midhurst, ON
9/10

my new Pratt Home

Pratt Homes
705-792-3883
301 King Street
Barrie
ON
L4N 6B5
CANADA

I have purchased a Pratt Home. I found it interesting that many people expect sooo much from their builder- talking to neighbours some that bought from Pratt and some that bought from other builders- generally the expectations are very unrealistic of what the builders supposed to do or fix in their home. I hate to be the devils advocate but I often hear good things about Pratt but I have to defend all builders including Pratt.

Maybe I'm alone on this one-but shouldn't one research the builder and the warrenty before buying one of the biggest investments of their life? Maybe a customer complaining about the features in the home should have asked what the features are before buying??? - why can't people be responsible for their own choices.

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Company Response

Grant, I am glad to hear that you had a good experience with us. I hope your home met your expectations and that our Service Staff took care of you and your family.

Regards,

Heljar Hansen
Pratt Homes

Kelly from Barrie
Kelly from Barrie
1 review Toronto, ON

First Review

4/10

New Townhouse

After we moved in, we found the workmanship to be of poor quality especially the flooring which is carpet and laminate. The follow up on our complaints took from several weeks to several months. They always tried to make the problem something we created nothing to do with them.

2 of 2 people found this review helpful.
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Company Response

Kelly,

I am sorry to hear that you had bad experience with us. As you know, your new home warranty would have taken care of any problems you might have had. Poor workmanship is covered and you had the opportunity to approach Tarion New Home Warranty with any complaints. If you look at the Tarion Website - www.tarion.com - you can search for us and find that even though we have built hundreds of homes the last couple of years, we have no chargeable offences listed. There are not a lot of high volume builders that can claim this.
I am not familiar with your issues since I only know your first name. However, I am truly sorry that you had a bad experience with us. If you have any questions or concerns, you can contact me at 705-792-3883.

Regards,

Heljar Hansen
President
Pratt Homes Barrie

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pratt Homes

Pratt Homes is Barrie's largest builder since 1890. They have been building condominiums, townhomes and detached home communities in the Barrie area for 124 years. Pratt Homes is the founder of the successful CMHC approved Rent to Own program and has various sweat equity and low deposit structure programs helping ...
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