Phantom Screens / Ontario Screen Systems Inc.

Windows & Doors Installation & Service
Mississauga ON L4W 3E6
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Windows & Doors Installation & Service
Phantom Screens / Ontario Screen Systems Inc.
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91%

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Reviews by rating (past 12 months)

Reviews for Phantom Screens / Ontario Screen Systems Inc.

Average customer rating:
9.5 10 (291 reviews)

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Ron in Toronto
Ron in Toronto
1 review Guelph, ON
10/10

Great product

Screen door for my condo balcony
They made the quote, install easy and quick.
A quality product with warranty

Approximate cost of services:
$746.00
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Company Response

Hi Ron, Thank you very much for your kind words and high rating. We are delighted that you have appreciated our services and products, and we thank you for selecting Phantom Screens for your home. We hope your Phantom retractable screens provide you with many years of fresh air. Enjoy your screens! Phantom Screens Ontario Customer Service.

Michael Cole in Toronto
Michael Cole in Toronto
1 review Toronto, ON
10/10

Screen Door

I chose Phantom Screens for a new screen for my back door, and am very happy with both the customer service and the product. I highly recommend them.

Approximate cost of services:
$700.00
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Company Response

Hi Michael,
Thank you for choosing us for your home and for sharing your positive experience with us. We hope you are enjoying the fresh breeze coming through your back doors. Enjoy your screens! 😃

Heidi Gollert from Toronto
Heidi Gollert from Toronto
5 reviews Toronto, ON
10/10

Great screen, excellent service!

I love my Phantom retractable screen door. The increase in air flow is fantastic and reduces AC costs.

Approximate cost of services:
$900.00
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Company Response

Hi Heidi, thank you for sharing your feedback with us. We're thrilled to hear that you've noticed a decrease in AC costs and improved airflow in your home since installing our Phantom retractable screens. Our screens were designed to provide these exact benefits, and we're delighted that you've experienced them firsthand. Thank you for choosing us for your home, and we hope you enjoy a refreshing breeze throughout the upcoming hot months. Thanks, Phantom Screens Ontario Customer Service

Trudy in
Trudy in
1 review Brampton, ON
10/10

Great retractable screen and customer service

From the first phone call to inquire about a retractable screen, to the measurements, show room visit and quick installation it has been an amazing experience.

I would happily recommend Phantom Screens to anyone looking into any type of retractable doors or windows.

We are looking forward to enjoying our retractable screen spring, summer and fall!!!!

Approximate cost of services:
$860.00
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Company Response

Hi Trudy, we're so happy about your testimonial. Thank you for your kind words and for choosing us for your home. Happy bugs-free year round with your Phantom Screens! Phantom Screens Ontario Customer Service

Private User
Private User
Private User reviews Mississauga, ON
10/10

Screen door

Phantom screens came to measure and then a few weeks later they installed our screen door. They were professional and very knowledgeable.

The door was installed quickly and cleaned up afterwards.

We highly recommend Phantom Screens.

Approximate cost of services:
$700.00
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Company Response

Hi, we're glad to learn about your experience. Thank you very much for choosing us for your home! Enjoy your screens! Phantom Screens Ontario Customer Service

10/10

Replacement Screens

Absolutely the best products and service second to none. They were able to make them brand new and the service was excellent. Definitely worth the money.

Approximate cost of services:
$500.00
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Company Response

Hello! Thank you so much for your kind words and for choosing Phantom Screens for your home! We wish you great times with your Phantom Screens!
Kind regards, Phantom Screens Ontario Customer Service

Matthewprovenzano1
Matthewprovenzano1
1 review Mississauga, ON
0/10

Screens

Very unprofessional would recommend going to another company they came and did measurements give me an estimate approved it they screwed up charge me another $700 Then they tried to charge me another $1000 dollars on top for their mistakes. Very disorganized and unethical Company. No customer service whatsoever.

Approximate cost of services:
$1,400.00
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Very Satisfied Customer
Very Satisfied Customer
1 review Mississauga, ON
10/10

Absolutely Terrific Product - Terrific Customer Service

I have had and throughly enjoyed both for esthetics and functionalit back and front door Phamthom screens for 17 years. The magnets, mesh and handles were showing their age so I called to have them serviced. I was asked by the very competent receptioniSt for my telephone number. Within a minute she confirmed all my personal details (obviously still in their records), name, address etc. She set up the appointment and advised my handles and magnets are lifetime warranty and would be replaced free. I could not believe it. The service technician was fabulous. He overhauled the mechanisms, replaced the mesh, handles and magnets and was on his way. My doors now look brand new again. I realize there are similar products on the market but the quality and value for your investment - Phanthom in my eyes cannot be beat. Love them.

Approximate cost of services:
$380.00
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Company Response

Hello and thank you for taking the time to share your kind words. We're so appreciative of your loyalty to Phantom Screens products, and are thrilled that you are so happy with your service call. We're sure you will experience many more years of fresh air from your screens. Sincere thanks and regards, Phantom Screens Ontario Customer Service.

Julie in Bowmanville
Julie in Bowmanville
0 reviews Halton Hills, ON
10/10

Best purchase for any homeowner

Best purchase if youre looking for airflow through your home. We have a double front door and purchased a cheap knockoff version 10 years ago. Started deteriorating within the first year. My advice to youYOU GET WHAT YOU PAY FOR. You will never regret the investment in this screen.

Approximate cost of services:
$1,300.00
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Company Response

Hi Julie, Thank you for your Phantom Screens purchase and for taking the time to leave this review. We work hard to ensure our customers' full satisfaction, and to provide a high quality product that will serve you for years to come. We're glad you are delighted with your screen, and know you will enjoy it well into the future. Kindest thanks and regards, Phantom Screens Ontario Customer Service.

Mary in Toronto
Mary in Toronto
1 review Toronto, ON
10/10

Totally satisfied

Replacement doors due to a fire. From measuring to install (including the technician suggesting a better colour than the original order), couldn’t have been happier. Prompt, efficient, courteous service.
As a realtor, I would not hesitate to recommend to my clients and friend.

Mary Beth Kelly

Approximate cost of services:
$1,287.00
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Company Response

Hi Mary, we are sorry to hear about the fire accident, and we hope everyone is safe now. It is a pleasure serving your home with one of our new Phantom Screens. Stay healthy and safe and enjoy your Phantom Screens in your new sweet home.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Phantom Screens / Ontario Screen Systems Inc.

Phantom Screens/ Ontario Screen Systems offers a beautiful alternative to traditional insect screens. Manufactured in Canada, Phantom retractable screens disappear when not in use and come in a variety of colours to match virtually any décor, all while blending in perfectly with door trim to maintaining the home’s architectural integrity.

These screens can be cover all window types including casement, awning, single & double-hung, sliding and tilt ‘n’turn windows.

They are also customized for double french doors, swing in swing out doors, sliding doors, and oversized doors.

Motorized retractable screens by Phantom provide insect protection, climate control and solar shading without blocking your views.

Visit https://phantomscreens.ca/ and talk to a Screen Expert today.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
All of Phantom Screens, including retractable screen doors, windows and motorized screens
SERVICES
Our trained installation technicians and the Limited Lifetime Warranty ensure that Phantom Screens last a lifetime.
BRANDS
Phantom Screens, Phantom retractable screens
STYLES
PHANTOM DOOR SCREENS - Ideal for single doors, double-French doors, in-swing and out-swing doors, sliding glass doors, garden doors, tilt 'n' turn doors, oversized doors. For more details, please visit https://phantomscreens.ca/conduit/retractable-door-screen PHANTOM WINDOW SCREENS - suited for casement windows (in-swing and out-swing), awning windows, single-hung and double-hung windows, tilt 'n' turn windows, horizontal sliding windows. For more details, please visit https://phantomscreens.ca/conduit/retractable-window-screen PHANTOM MOTORIZED SCREENS - Motorized Screens cover all large application types, including balconies, porches and verandas, folding walls, picture windows, Roman archways, garage doors, large glazing applications. For more details, please visit https://phantomscreens.ca/conduit/wall-screens
SPECIALITIES
Once you've made contact with us at Ontario Screen Systems Inc., we will talk to you about your requirements and ideas you have. We’ll then take detailed measurements and prepare you an estimate. We'll also schedule an installation date with you. Depending on how many doors and window screens you order, most installations are completed within one day. However, before we schedule an installation with you we will take into account any manufacturing lead times when ordering your screens. There are a number of installation options for our large opening (manual and motorized) screens including fully recessed and surface mounted and so the time taken for installation will vary for every project. Our door and window screens, as well as our screens for large openings are professionally installed by Phantom-trained installers who will treat your home with care. Call us today and experience Phantom Screens.
WEBSITE
http://www.phantomscreens.ca
YEAR ESTABLISHED
1994
NUMBER OF EMPLOYEES
42
PAYMENT METHOD
Visa, Mastercard, Cheque & Cash
MEMBERSHIPS
ACMO, BILD, CCI, CSC, MBOT, RCC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited Lifetime Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.