Phantom screens came to measure and then a few weeks later they installed our screen door. They were professional and very knowledgeable.

The door was installed quickly and cleaned up afterwards.

We highly recommend Phantom Screens.

Absolutely the best products and service second to none. They were able to make them brand new and the service was excellent. Definitely worth the money.

Very unprofessional would recommend going to another company they came and did measurements give me an estimate approved it they screwed up charge me another $700 Then they tried to charge me another $1000 dollars on top for their mistakes. Very disorganized and unethical Company. No customer service whatsoever.

I have had and throughly enjoyed both for esthetics and functionalit back and front door Phamthom screens for 17 years. The magnets, mesh and handles were showing their age so I called to have them serviced. I was asked by the very competent receptioniSt for my telephone number. Within a minute she confirmed all my personal details (obviously still in their records), name, address etc. She set up the appointment and advised my handles and magnets are lifetime warranty and would be replaced free. I could not believe it. The service technician was fabulous. He overhauled the mechanisms, replaced the mesh, handles and magnets and was on his way. My doors now look brand new again. I realize there are similar products on the market but the quality and value for your investment - Phanthom in my eyes cannot be beat. Love them.

Best purchase if youre looking for airflow through your home. We have a double front door and purchased a cheap knockoff version 10 years ago. Started deteriorating within the first year. My advice to youYOU GET WHAT YOU PAY FOR. You will never regret the investment in this screen.

Replacement doors due to a fire. From measuring to install (including the technician suggesting a better colour than the original order), couldn’t have been happier. Prompt, efficient, courteous service.
As a realtor, I would not hesitate to recommend to my clients and friend.

Mary Beth Kelly

Had a back door screen replaced, no complaints, like the product and install person was great! Have a problem with the cancellation policy of withholding the deposit, which is non-refundable, as I learned in a conversation with the company reps in the office. This company needs to revisit this policy, as life happens, and sometimes customers do change their minds and cancel. The service manager offered to give me back half of the deposit, to which I grudgingly agreed. It really stings when they have my money, and I have no product.
For this reason, I would recommend a company with a more forgiving policy.

We had our back door replaced recently and our phantom screen that we purchased in 2003 had to go. It would no longer fit out bigger door opening. Plus it was 18 years old - although there was nothing wrong with it. We have always loved phantom screens for how discreet they look. We were not disappointed when the new screen was installed. The new screen looks discrete but beautiful and it has a new and improved locking system . This is a great improvement. The phantom screen lets the air in without taking away from the beauty of our new back door. We did have a bit of a challenge getting in touch with someone at the dealership and after that it did take 3 weeks to get someone to our house. Once the measurements were completed, it was another 6 weeks before it was installed. I guess they are very busy. It was worth the wait. I love everything that it adds to our home

I've been trying since April to get one of these screens, been given the run around, dealers chose that they didn't want to sell me one, some didn't even take the time to reply to my emails!!! I am very disapointed, wanted one of those screens. I am in a wheelchair and seemed like it would have been less cumbersome than a screen door! Toronto gave me North Bay and Sudbury as my dealers, both were tried and refused my business. Sent another email request to Toronto.... still waiting!!! Good luck!

We have double French doors that open onto our deck. We had a set of invisible screens from another local company that were very problematic though not that old. My daughter had Phantom Screens installed in her home this past spring. After I saw those with the new quick release latch I knew we had to replace the screens we had. I am so glad we did!! Mike did an awesome installation even though it was a more challenging job. He took his time, cleaned up and explained how to use and maintain the double screens. We just couldn't be more pleased!