New Canadian Drain & Plumbing Ltd

We have a Moen faucet in the kitchen that started leaking. Maybe not a big plumbing job but a big nuisance for us. I usually call the plumbing company that services my condo, especially as they give a 2-year warranty. This time, I took a chance with NCDP. I am so glad I did! I phoned in advance and talked to a plumber - Khem Bohora, who patiently listened to my description of the problem and just as patiently explained what can be done. The staff at NCDP sent Khem, just as I asked them; told me within 30 min when he would be coming, and phoned later to ask if he can come earlier. Khem showed when expected, worked efficiently, quietly, without a mess, and, at the end (and this was not long after he started), told me exactly what he has done and why. And by the way, you can get someone from NCDP talking to you at 7 am! All NCDP staff were very professional and Khem was a delight to deal with. I hope their boss knows it!

Recently had a drain backup, so called NCDP. Turned out that tree roots had gotten into old waste pipes, causing blockage. Work was scheduled for next day, and I was very surprised to see the crew on site before 8:45 am the next morning.

The two workers they sent (Oleksiy & whose name I never got) are such good-natured and har-working men. They rarely took breaks, and worked all the way until past 8:30 pm that day.

As they dug, we discovered new problem with the pipes, so they came back the following day to continue. From then on, they worked for a straight 15 hrs until the job was finished. Even when their supervisor suggested them to stop and come back the next day, they insisted on finishing up that night, just so that I can use the driveway ASAP. They left my house after 11:30 pm, even though they had another long day's work waiting for them the next morning.

I am very impressed with their work ethics. In my opinion, they are the ones that makes NCDP a great company. I hope that this review will not only assist other home-owners in making decisions regarding their plumbing issues, but also gain Oleksiy and his partner some type of recognition from their supervisors and senior management from NCDP.

I used NCDP for the second time yesterday and was again extremely happy with the job done on my rental problem. Eman was very knowledgeable, helpful and efficient. He is a great asset to your company.

During Aug 2011 I hired New Canadian Drain & Plumbing to conduct repairs in my 100 yr. old house in the Junction area. I found them to be prompt and professional. The work was completed on time and without added cost even though unanticipated work was encountered. I would recommend this company to my friends and family. It's good to know such a reliable service is available. Thank you New Canadian.

New Canadian Darin and Plumbing installed new toilet at my place last week. Such a great experience. Very polite office person scheduled an appointment at my convenience and technician arrived at scheduled time. Price also was very reasonable. Will use them again for sure.

A few days ago, I was driving behind a New Canadian Drain & Plumbing truck. I knew that I needed to get a plumber in to fix my leaky garden hose tap so I wrote their phone number down and was planning on giving them a call some time during the week or so. Ironically, as I continued to drive, I also heard their advertisement on the radio so I decided to give them a call right away. I booked an appointment for the next morning and the plumber who came was very courteous and professional. He did not take long to fix the tap and the price was very affordable. I took his business card and I know that I will call this company again for any future plumbing needs.

My husband was reffered, by a co-worker, to a really good plumbing company in our area. Since we needed some plumbing work done in our house, we decided to give them a try. We called New Canadian Drain/Plumbing and the plumber was dispatched to us at the time requested and did such a clean and proficient job at fixing our plumbing needs. We are very satisfied with this plumbing company and we are very happy that they were referred to us. Great company to work with!!!!

On the long weekend I called New Canadian Drain and Plumbing for my plumbing needs. I was surprised that company was able to send technician right away. He arrived within an hour and he had all the equipment required to do a job .Very satisfied with the service. We have no problem since he left. Water runs smoothly in our house.

New Canadian installed an ejector pump for our basement plumbing system. They were prompt and efficient with their service. They had a competitive price for the work done. They had initially left behind the dirt from the excavation but did come back to remove it when we called them. While cleaning out the reservoir before starting up the pump, we noticed that the ejector pump was not resting in its appropriate place within the reservoir [there are moulded placements inside the reservoir to hold the pump feet for stability]. The entire assembly needed to be rotated about 90 degrees and the attached ABS plumbing had to be cut out and replaced. Also, the reservoir is tilted slightly [I do not know if this will affect the performance of the pump or not].